Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing and payment infrastructure to government, banks and corporate organizations. Interswitch, through its “Super Switchâ€Â provides online, real-time transaction switching that enable businesses and individuals have access to their funds across the 24 banks in Nigeria and across a variety of payment channels such as Automated Teller Machines (ATMS), Point of Sale (PoS) terminals, Mobile Phones, Kiosks, Web and Bank Branches.
About the job
- A resilient, customer-focused, and adaptable professional. The ideal candidate is a strategic thinker with a strong bias for execution, an excellent communicator, and a natural collaborator. This person thrives in an extremely fast-paced and constantly evolving environment. This candidate navigates challenges with creativity and is passionate about building solutions that truly serve users. This candidate combines analytical thinking with cultural intelligence and maintains a strong sense of ownership, integrity, and purpose.
Competencies:
- Responsible for supporting the Head of Brand, Communications & CSR in planning and execution of communications across all channels.
- Also responsible for the appropriate management of required agencies to generate most optimal output/value as expected by the business. (Local/International PR & Event Marketing Agencies/Consultants).
- Providing strong communications support for the execution of strategies and initiatives related to Internal Communications, brand marketing, Corporate Responsibility and Sustainability, Sponsorship & Events Management, Public Relations, Product Communication and general thought leadership
- Ensuring fidelity and high-quality output of all types of communication collateral used internally and externally across the Group. Therefore, expected to provide guidance and support across the business in terms of creating, drafting, editing a wide range of business communications materials and collateral including website(s), presentations, speeches etc. Includes the development of a calendar for external speaking engagements for key personnel and assisting in the preparation of speeches for senior executives.
- Ensuring consistent media landscape monitoring and reporting, to facilitate proactive communication planning and mitigation of reputational risks.
- Ensure press office functions (in collaboration with PR Agency) are always on and running – including drafting press releases, op-eds and responding to media enquiries promptly as at when due.
- Support the development, implementation and monitoring of the company’s best-practice brand & communication guidelines
- Manage internal surveys that evaluate the communication receptiveness, attitudes, opinions and aspirations of the stakeholders and partners.
- Review the governance standards and operational protocols for the sign-off on all corporate communications emanating from the institution, to ensure that quality assurance is maintained, and brand guidelines are adhered to.
- Champion internal communications within the institution to ensure that communication considerations form an integral part of policymaking, project designs, visits and tours by the senior management.
- Work with leadership teams/HR to develop internal communications programmes and processes required to support organisational change and employee engagement initiatives.
- Develop and/or conduct media and communications training for staff
- Communications Budget management, budget tracking & cost management functions throughout the financial year.
Qualification(s)
- Bachelor's Degree in a relevant discipline with a minimum of 3 years’ experience in Brand Management and Communications, or Public Relations
- Professional Qualification(s) NIPR, APCON, CIM (not mandatory).
Method of Application
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