We are a leading company specializing in omnichannel customer support, committed to delivering top-quality customer experiences at affordable prices. With a team of passionate professionals dedicated to your product and brand, we utilize advanced metrics and tools to ensure maximum efficiency throughout the customer support journey.
What You'll Be Doing
- Build the Core API: You will design, build, and maintain our fast, scalable, and secure API using Go (Golang).
- Handle High Concurrency: This is the core of the job. You will build the services that handle thousands of simultaneous connections from our desktop apps, ensuring every "ping" is processed instantly and efficiently.
- Own the Database: You will design and manage our PostgreSQL database schema, writing efficient, safe queries and ensuring data integrity. (Losing a user's time entry is a mortal sin).
- Manage Authentication & Billing: You'll build the systems for secure user authentication (JWTs, etc.) and integrate with payment processors like Stripe.
- Collaborate & Define: You will work directly with the founder and our frontend (Svelte/Tauri) engineer to define API contracts and shape the product's technical roadmap.
We're Looking for Someone Who:
- Is a Backend Expert: You have proven, professional experience building and shipping high-performance, API-first backends.
- Loves Go (Golang): You have real-world experience writing production-level Go. You're comfortable with goroutines, channels, and building concurrent applications.
- Knows Their Database: You are proficient with PostgreSQL (or a similar relational database) and understand how to write optimized queries and design a scalable schema.
- Is a Self-Starter: You are a disciplined, product-minded engineer who can take an idea, architect a solution, and build it without hand-holding.
- Cares About Reliability: You're the kind of person who thinks about edge cases, writes tests, and believes that a 500ms response time is "slow."
Method of Application
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