Fiber means better, faster Internet Our Home fiber (FTTH) service offers you the fastest home internet at a cheap rate. Enjoy a whole new way of connecting to and streaming music, movies, Skype and gaming. Not only do we ensure you get the speed you pay for, but it stays reliably fast – even during peak times. Blazing fast connectivity without breaking the bank!
FiberOne stands as Nigeria’s premier Fiber to the Home (FTTH) and Fiber to the Office (FTTO) broadband provider, specializing in catering to the unique connectivity needs of both Retails (Homes and SMB) and Enterprises (Business). Our cutting-edge technology can guarantee low latency and optimal speed.
- Service Monitoring
- Backend device monitoring
- Dedicated customer device monitoring
- Level 2 customer complaint resolution
- PON migration/ Decongestion
- Customer relocation integration
- Customer service Upgrade
- Escalation of unresolved tickets to Level 3
- Troubleshooting with FST on site.
- Compliance to outage resolution SLA
- System maintenance (TCAB/ECAB)
- Reporting and Documentation of Incidents.
- General troubleshooting/isolation
- Compliance and best practices of PON Decongestion
- Provide regular update to management and stakeholders on incident status, impact and resolution progress.
- Shift work (24/7)
Qualification
- Bachelor degree in Computer science or any other related courses.
- Relevant certificate such has CCNA MTCNA or similar are preferred.
Method of Application
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