As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even well-funded teams can lack the bandwidth to recruit, train, and integrate the operations staff needed to meet growing demand. And that even when the right employees are in place, many companies lack the crucial mid-management layer needed to drive employee performance and process improvements. Hugo was created with the high-growth startup in mind. We custom build or augment existing operations teams for companies in scaling mode, leaving founders and senior management to focus on what matters most: growth.
Role Overview
- The QA Engineer will join the Product & Engineering team to ensure high-quality delivery of Hugo’s internal platforms and CX solutions.
- This role will establish scalable testing practices and support fast release cycles.
- This individual must be AI-native, automation-focused, and comfortable working in a fast-moving product environment.
What You’ll Be Doing
- Define test strategy for product features
- Build automated testing frameworks
- Validate integrations across systems
- Support rapid release cycles
- Ensure end-to-end feature quality
- Partner with engineers on quality standards
- Implement CI-based test automation
- Perform exploratory testing
- Drive quality metrics and reporting.
Key Responsibilities:
- Create and maintain automated test suites
- Test APIs and frontend applications
- Write test plans and test cases
- Perform regression testing
- Validate data and integration flows
- Track and manage defects
- Support UAT with stakeholders
- Improve release confidence.
Qualifications & Experience
- 3+ years QA engineering experience
- Experience testing web applications
- Experience testing APIs
- Automation experience (Cypress, Playwright, Selenium)
- Understanding of Agile workflows
- Experience with bug tracking tools.
AI-Native Expectations:
- Use AI tools for test generation
- Experience with AI-assisted test automation
- Interest in intelligent testing approaches
- Ability to automate repetitive QA workflows.
Nice to Have:
- Performance testing experience
- Data validation testing
- Experience with CI/CD testing pipelines
- BPO or operational tooling exposure:
Shared Expectations Across All Roles:
- Fast-paced execution and ownership mindset
- Strong collaboration with Product team and Process owners
- Interest in business and operational context
- End-to-end feature ownership
- AI-native engineering workflows
- Bias toward automation and scalability.
Method of Application
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