We are a leading company specializing in omnichannel customer support, committed to delivering top-quality customer experiences at affordable prices. With a team of passionate professionals dedicated to your product and brand, we utilize advanced metrics and tools to ensure maximum efficiency throughout the customer support journey.
- This is a rare opportunity to be one of our first two engineers, architecting the entire backend from the ground up as part of a pure Rust stack (a Rust backend with a Rust-based Tauri desktop client).
What You'll Be Doing
- Build the Core API: You will architect, build, and maintain our high-performance, memory-safe API using Rust.
- Handle High Concurrency: This is the core of the job. You will use async/await and a modern framework (like axum, actix-web, or tokio) to handle thousands of simultaneous connections from our desktop clients flawlessly.
- Embrace "Fearless Concurrency": You will write code that is free from data races and safe by default, ensuring our users' time data is always processed with perfect integrity.
- Own the Database: You will design our PostgreSQL database schema and use a Rust-native library (like sqlx or sea-orm) to write efficient, type-safe queries.
- Manage Authentication & Billing: You'll build the secure systems for user authentication and integrate with payment processors like Stripe.
- Collaborate & Define: You will work directly with the founder and our frontend (Svelte/Tauri) engineer to define API contracts and shape the product's technical roadmap.
We're Looking for Someone Who:
- Loves Rust: You have professional or significant personal project experience in Rust. You can show us code you've written and are proud of.
- Understands Rust's Core: You are comfortable with Rust's key concepts: ownership, borrowing, lifetimes, and traits.
- Is an async Expert: You have experience building asynchronous applications in Rust, ideally with tokio.
- Is a Backend Generalist: You are a product-minded engineer who can take an idea, architect a solution, and build it, from the database to the API endpoint.
- Cares About Reliability: You're the kind of person who believes in the compiler and thinks that a bug is a failure of the type system, not just a mistake.
Method of Application
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