Scrum Master (Product Operations) at Spurt!

Spurt! is a dynamic consortium of professionals keen to collaborate with African entrepreneurs to build more efficient, more productive, and strategic businesses. Our practice is focused on deployments of technology, human-centered design thinking, and data analytics for business growth and expansion. Spurt! was founded to develop local companies into regional and global giants. Local companies struggle to scale due to bureaucracy, inaccessible financing, organizational challenges, and sub-Saharan Africa's geopolitical conditions. Our objective is to help build large local companies with sufficient scale and capacity to add value locally and regionally. We provide Strategic Advisory, Research & Analytics, Implementation Support and Stakeholder Management through our five verticals: Start-up Services, Spurt! X, Research and Data Analytics, Business Advisory and Human Capital Development.

Role Summary

• We are seeking a business analyst to support our product development and delivery processes. This hybrid role combines analytical thinking, agile project management, and product ownership.
• The ideal candidate understands both business operations and technology, can translate requirements into actionable product stories, and can coordinate cross-functional teams to deliver high-impact solutions. Experience working in healthtech, e-commerce, or digital platforms is a strong advantage.

Key Responsibilities

• Work closely with Product Managers and business stakeholders to gather, document, and prioritize requirements.
• Translate business needs into detailed user stories, process flows, and product specifications.
• Serve as Scrum Master for product teams, plan sprints, manage stand-ups, retrospectives, and ensure timely delivery.
• Facilitate communication between technical and non-technical teams to ensure alignment.
• Analyze business processes, identify gaps, and recommend product or process improvements.
• Support QA testing and validation of product features before deployment.
• Monitor product performance and feedback to inform iteration and optimization.
• Maintain product documentation, sprint reports, and release notes.
• Ensure that deliverables meet both business objectives and user experience standards.

Requirements

• Bachelor’s degree in Business, Computer Science, Engineering, or related field.
• 3–5 years of experience in business analysis, product operations, or agile delivery roles.
• Hands-on experience with Agile/Scrum frameworks and tools (e.g., Jira, Trello, Notion, ClickUp).
• Strong analytical and problem-solving skills with attention to detail.
• Ability to translate complex requirements into simple, actionable stories.
• Excellent communication and stakeholder management skills.
• Experience in healthtech, logistics, or SaaS is an added advantage.
• Certification in Scrum Master (CSM/PSM) or Product Management is a plus.

Method of Application