Leadway Assurance Company Limited was founded in 1970. Sir (Dr.) Hassan O. Odukale, (KJW, D.Sc., FCIIN).It has a chequered history of being a company with close attention to relationships, having started operations as a direct motor insurance company. Soon the relationship developed to a stage where it has established a deep relationship with the brokers’ network in Nigeria, enjoying 80% of its current business from this source. The pivotal point at Leadway is "the customer” and the company has enjoyed a steady growth in its commitment to providing integrated insurance and financial services to its numerous customers. The Company’s remarkable success has been possible because of its sound professional and business standards backed by the uncompromising level of integrity of its Directors. An uncompromising level of integrity of service is a tradition imbibed at LEADWAY and instilled by its late founder, Sir (Dr.) Hassan O. Odukale, KJW, D.Sc, FCIIN (1926-1999). As an astute and honest businessman the founding Managing Director and later Chairman of the Board of Directors, Sir Odukale nurtured the Company to an enviable position in the Nigerian insurance industry. His vision of dedicated service to all customers remains a guiding principle that shapes the policies of the company. LEADWAY is a private company with 42 shareholders, 14 of which are corporate investors, and 2 Trust Corporations.
Role Overview
- We are a leading insurance organization developing next-generation line of business applications for General, Life and Health Insurance.
- The Senior Business Analyst will collaborate with product owners, subject matter experts, and development teams to capture and translate business needs into detailed user stories and requirements for a cloud-native, multi- tenant insurance SaaS platform.
- While stakeholder management is secondary, you will ensure that regulatory compliance (IFRS 17, NDPR, NIST), and multi-tenant configurations are considered and accurately documented.
Key Responsibilities
- Requirements Elicitation: Gather and document requirements for policy lifecycle management, underwriting, claims, reinsurance, and compliance (IFRS 17, NDPR, NIST).
- User Stories & Backlog Management: Define clear acceptance criteria for core modules including Policy Administration, Underwriting, Rating & Quotation, Claims Management, Reinsurance, Technical Risk Management, Direct Online Distribution Channels, Actuarial & Product, Billing & Payments, Claims & Benefits, etc.
- Regulatory Alignment: Collaborate with Compliance SMEs to incorporate IFRS 17 and NDPR requirements into system specs.
- Cross-Team Collaboration: Work with UX designers, QA engineers, and developers to ensure clarity of requirements in sprint planning and execution.
- Continuous Improvement: Identify process gaps and recommend enhancements to align with multi-tenant SaaS best practices.
Qualifications
- Bachelor’s degree in business, Information Technology, or related field.
- Professional certification in Business Analysis (e.g., CBAP) is beneficial but not mandatory.
Experience
- 5+ years as a Business Analyst on large-scale enterprise projects, ideally within financial services or insurance.
- Experience working with Agile/Scrum methodologies in a multi-team environment.
Other Skills & Competencies
- Strong analytical and problem-solving abilities.
- Familiarity with IFRS 17, NDPR, or similar regulatory frameworks is advantageous.
- Excellent communication skills for an on-site, fast-paced environment.
- Detail-oriented, with an ability to handle complex, multi-tenant requirements.
Method of Application
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