Senior Specialist - ICT Segment Management at MTN Nigeria

MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt. MTN paid $285m for one of four GSM licenses in Nigeria in January 2001. To date, in excess of US$1.8 billion has been invested building mobile telecommunications infrastructure in Nigeria. Since launch in August 2001, MTN has steadily deployed its services across Nigeria. It now provides services in 223 cities and towns, more than 10,000 villages and communities and a growing number of highways across the country, spanning the 36 states of the Nigeria and the Federal Capital Territory, Abuja. Many of these villages and communities are being connected to the world of telecommunications for the first time ever. The company\'s digital microwave transmission backbone, the 3,400 Kilometre Y\'elloBahn was commissioned by President Olusegun Obasanjo in January 2003 and is reputed to be the most extensive digital microwave transmission infrastructure in all of Africa. The Y\'elloBahn has significantly helped to enhance call quality on MTN network.

Reports To: Senior Manager - SME Segment Management

Division: Enterprise Business

Mission:

• Drive business growth and revenue within the enterprise segment through the development and implementation of impactful Information and Communication Technology (ICT) solutions. 
• Develop and execute focused ICT segment strategies by establishing strong strategic partnerships, overseeing lifecycle management, and fostering a culture of solution innovation to consistently deliver on revenue targets and expand our market footprint.

Description:

• Participate in planning, definition, and high-level design of a solution; explore architectural alternatives, aid team in identifying technologies and making architectural decisions. 
• Participate in release preparation and planning to determine the necessary architectural improvements according to the architecture roadmap.
• Act as the application(s) functional expert by providing expertise in the business process supported by the application(s) 
• Provide detailed definition on how the applications will support business requirements. 
• Conduct impact analysis of business requirements on the system. 
• Work with Application Technical Architects in defining software/hardware requirements and in planning and delivering architecture. 
• Serve as process expert/coach for the team's owned standard deliverables - optimize for the supported clients.
• Participate in release preparation and planning to determine the necessary architectural improvements according to the architecture roadmap.
• Designing and enforcing architectural standards
• Synchronize architectural solution and resolve architectural differences and interdependencies with different stakeholders 
• Ensure success in achieving key ICT segment business objectives by leading, influencing broad cross-functional teams in collaborative team environment, within and other business units and partner teams, coordinating the right resources to get the job done.

Education:

• First degree in IT/Engineering or related discipline
• Fluent in English

Experience:

6 - 13 years’ experience which includes:

• 6 years of Telecom/communication industry experience, particularly in relation with Cloud, Cybersecurity and/or IoT space
• Prior product management and/or segment management experience
• Experience with the following licenses will be highly valuable:
• AWS -- CLOUD PRACTITIONER
• Azure -- MICROSOFT C. AZURE FUNDAMENTALS
• Google Cloud, Huawei, SAP, Cisco, Cisco Meraki, Aruba, Nokia Nuage Network, Juniper and TI Management
• Analytical skills: ability to analyze both quantitative and qualitative information.
• Innovative attitude: ability to find creative solutions to customer needs.
• Communication skills: empathy and active listening skills; and the ability to express and convey ideas to customers, peers and others within the organization.
• Presentation leadership skills: ability to develop business, technical and commercial documentation and deliver/communicate it to a high-level audience.

Method of Application