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Assistant I.T Manager at Quality Foods Africa

Quality Foods AfricaLagos, Nigeria Networking and Tech Support
Full Time

Quality Foods Africa is building quality, fast and nutritious food business, with a pan-African ambition. QFA was founded and controlled by experienced ‘on-the-ground’ investors and F&B operators. Our mission is to provide global standards of dining experience, hygiene and first class service to Africa’s consumers - We are a platform looking to assemble a diversified portfolio of internationally proven, leading quick service restaurant brands for roll-out across the continent. Our ambition is to be one of Africa’s largest and most successful multi-brand franchise operators. Africa is the next destination in quick service restaurant space. The QSR industry is in its infancy - whilst customer demand is growing in sophistication and purchasing power.

Role Description:

  • The IT Assistant Manager plays a crucial role in supporting the IT department and ensuring the efficient operation of information technology systems.
  • This position involves assisting the IT Manager in managing the team, overseeing projects, and maintaining the organization's IT infrastructure.


Team Leadership:

  • Provide guidance and mentorship to IT staff, ensuring tasks are completed effectively and efficiently.

Project Management

  • Assist in planning, executing, and monitoring IT projects, ensuring they are delivered on time and within budget.

IT Infrastructure Management

  • Oversee the maintenance and operation of servers, networks, and other IT systems to ensure uptime and reliability.


  • Assist in diagnosing and resolving hardware, software, and network issues for end-users.


  • Collaborate with the IT Manager to implement and maintain security measures to protect data and systems.

Vendor Management

  • Work with IT vendors and suppliers to procure hardware and software as needed.


  • Help in preparing and managing the IT department's budget, ensuring cost-effectiveness.


  • Maintain documentation of IT systems, procedures, and policies.

User Support

  • Provide technical support to end-users and ensure their technology needs are met.


  • Ensure IT operations adhere to relevant laws and regulations.

Added Advantage

  • Experience with Inventory Management systems is an added advantage.
  • Experience with Hybrid & Cloud Infrastructure

Method of Application

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