Quality Foods Africa is building quality, fast and nutritious food business, with a pan-African ambition. QFA was founded and controlled by experienced ‘on-the-ground’ investors and F&B operators. Our mission is to provide global standards of dining experience, hygiene and first class service to Africa’s consumers - We are a platform looking to assemble a diversified portfolio of internationally proven, leading quick service restaurant brands for roll-out across the continent. Our ambition is to be one of Africa’s largest and most successful multi-brand franchise operators. Africa is the next destination in quick service restaurant space. The QSR industry is in its infancy - whilst customer demand is growing in sophistication and purchasing power.
Role Description:
- The IT Assistant Manager plays a crucial role in supporting the IT department and ensuring the efficient operation of information technology systems.
- This position involves assisting the IT Manager in managing the team, overseeing projects, and maintaining the organization's IT infrastructure.
Responsibilities:
Team Leadership:
- Provide guidance and mentorship to IT staff, ensuring tasks are completed effectively and efficiently.
Project Management
- Assist in planning, executing, and monitoring IT projects, ensuring they are delivered on time and within budget.
IT Infrastructure Management
- Oversee the maintenance and operation of servers, networks, and other IT systems to ensure uptime and reliability.
Troubleshooting
- Assist in diagnosing and resolving hardware, software, and network issues for end-users.
Security
- Collaborate with the IT Manager to implement and maintain security measures to protect data and systems.
Vendor Management
- Work with IT vendors and suppliers to procure hardware and software as needed.
Budgeting
- Help in preparing and managing the IT department's budget, ensuring cost-effectiveness.
Documentation
- Maintain documentation of IT systems, procedures, and policies.
User Support
- Provide technical support to end-users and ensure their technology needs are met.
Compliance
- Ensure IT operations adhere to relevant laws and regulations.
Added Advantage
- Experience with Inventory Management systems is an added advantage.
- Experience with Hybrid & Cloud Infrastructure
Method of Application
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