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Networking and Tech Support Jobs in Nigeria

View Networking and Tech Support jobs below.

  • St. Mary Dedication British International High Schools logo

    Head of Theatre Arts

    St. Mary Dedication B..Edo, Nigeria01 April

    St. Mary Dedication British International High Schools is a renowned educational institution known for its academic excellence and morally upright students. St ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    IT End User Support - Ikeja

    Tranter IT Infrastruc..Lagos, Nigeria01 April

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • Naji Realties logo

    ICT Officer

    Naji RealtiesAbuja, Nigeria01 April

    Naji Realties is a full-service Company that develops real estate. We specialize in the entire lifecycle of a real estate project, beginning with site ...

    Onsite
  • Katsina State Hospital Services Management Board logo

    Computer Analyst

    Katsina State Hospita..Katsina, Nigeria01 April

    The Katsina State Hospitals Services Management Board was first established by Kaduna State Government via edict No. 7 of 1978. The same edict was modified and ...

    Onsite
  • IpNX Nigeria Limited logo

    Manager Network Operations Centre (NOCC)

    IpNX Nigeria LimitedLagos, Nigeria01 April

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Rhema University logo

    Lecturer 1 (Computer Science)

    Rhema UniversityAbia, Nigeria01 April

    The history of the RHEMA UNIVERSITY can be traced back to 1987 when the President of the Living Word Ministries - Bro Emma Okorie, concerned by the falling ...

    Onsite
  • Jake Riley Limited logo

    OT / Operations Technology Specialist

    Jake Riley LimitedLagos, Nigeria01 April

    Jake Riley is a leading international consultancy that helps leading companies, public sector bodies and social sector organisations in Nigeria to build, ...

    Onsite
  • MTN Nigeria logo

    Analyst - Channels and Captive Portals

    MTN NigeriaLagos, Nigeria01 April

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Shell Petroleum Development Company logo

    IT Control Systems Engineer Offshore

    Shell Petroleum Devel..Lagos, Nigeria01 April

    As one of the world’s leading energy companies Shell plays a key role in helping to meet the world’s growing energy demand in economically, ...

    Onsite
  • Shell Petroleum Development Company logo

    Senior Control Systems IT Engineer

    Shell Petroleum Devel..Lagos, Nigeria01 April

    As one of the world’s leading energy companies Shell plays a key role in helping to meet the world’s growing energy demand in economically, ...

    Onsite
  • Castville Solutions logo

    Tech / Product Lead (Hospital)

    Castville SolutionsLagos, Nigeria01 April

    At Castville Concept, we believe in reshaping perceptions around healthcare professionals and enhancing their contribution to healthcare delivery. Our mission ...

    Onsite
  • Dangote logo

    Tech & Innovation Specialist

    DangoteLagos, Nigeria01 April

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • La Fayette Microfinance Bank Limited, Advans Nigeria logo

    Network Manager

    La Fayette Microfinan..Lagos, Oyo, Nigeria31 March

    History and vision: Created in June 2012 and formally incorporated as La Fayette Microfinance Bank Ltd, Advans Nigeria is the seventh greenfield of the Advans ...

    Onsite
  • Nairametrics logo

    Energy Analyst (Writer)

    NairametricsLagos, Nigeria31 March

    Nairametrics is a leading financial resource company based in Nigeria. We provide our clients (including visitors to our website) with up to date business, ...

    Onsite
  • International Breweries logo

    Packaging Process Operator

    International Breweri..Rivers, Nigeria31 March

    International Breweries Plc was incorporated in December 1971 by its founder and first Chairman, Dr. Lawrence Omole under the name International Breweries ...

    Onsite
  • Workforce Group logo

    IT Technician

    Workforce GroupLagos, Nigeria30 March

    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.