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Networking and Tech Support Jobs in Nigeria

View Networking and Tech Support jobs below.

  • UNICEF logo

    Senior Information and Communications Technology Associate, (G-7)

    UNICEFBorno, Nigeria19 February

    UNICEF contributes to the achievement of the Millennium Development Goals in Nigeria with a mandate to advocate for the protection of children’s rights, ...

    Onsite
  • Skyline International Tourism and Hospitality Ltd logo

    IT Support Specialist

    Skyline International..Abuja, Nigeria19 February

    Skyline International Tourism and Hospitality Ltd (SITH) was established in 2019 as the hospitality division of the Skyline Group in Nigeria. SITH is the ...

    Onsite
  • GIZ Nigeria logo

    Head of Energy Information System

    GIZ NigeriaAbuja, Nigeria19 February

    International cooperation between Germany and Nigeria commenced in 1974. GIZ was initially represented by an office in Lagos until 2003, but since 2004 it has ...

    Onsite
  • GIZ Nigeria logo

    IT Advisor

    GIZ NigeriaAbuja, Nigeria19 February

    International cooperation between Germany and Nigeria commenced in 1974. GIZ was initially represented by an office in Lagos until 2003, but since 2004 it has ...

    Onsite
  • Fast Credit Limited logo

    Network Administrator

    Fast Credit LimitedLagos, Nigeria19 February

    Fast Credit Limited (FCL) was established in line with Central Bank of Nigeria regulations to carry out the business of financing personal, business, and ...

    Onsite
  • Layer3 logo

    Information Security Engineer

    Layer3Abuja, Nigeria19 February

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite
  • The Youth Initiative for Advocacy, Growth & Advancement (YIAGA) logo

    Videography Officer

    The Youth Initiative ..Abuja, Nigeria19 February

    Youth Initiative for Advocacy, Growth & Advancement (YIAGA) aka Youth Action Initiative Africa is a youth-based non-governmental organization that promotes ...

    Onsite
  • Conclase Consulting logo

    AI/ML Engineer

    Conclase ConsultingLagos, Nigeria19 February

    At Conclase Consulting, we provide top notch IT solutions and support services to help you transform your business into an Intelligent Enterprise, redefine the ...

    Onsite
  • Conclase Consulting logo

    Cold Fusion Engineer

    Conclase ConsultingLagos, Nigeria19 February

    At Conclase Consulting, we provide top notch IT solutions and support services to help you transform your business into an Intelligent Enterprise, redefine the ...

    Onsite
  • Alan & Grant logo

    IT Manager

    Alan & GrantAbia, Nigeria19 February

    Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to ...

    Onsite
  • Bolton White Hotels & Apartments logo

    IT Support Officer

    Bolton White Hotels &..Abuja, Nigeria19 February

    In the heartland of Nigeria, approximately 30 minutes’ drive from the Nnamdi Azikiwe International airport,about 5 minutes drive from the international ...

    Onsite
  • Stanbic IBTC logo

    Officer, Third Party Suppliers Management

    Stanbic IBTCLagos, Nigeria19 February

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • Norrenberger Financial Group logo

    NYSC IT Support Officer

    Norrenberger Financia..Lagos, Nigeria19 February

    Norrenberger is a leading, independent financial services group that provides bespoke financial solutions that add value to our individual and institutional ...

    Onsite
  • GVA Partners logo

    Linux Engineer (RedHat)

    GVA PartnersLagos, Abuja, Nigeria18 February

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Baobabplus logo

    IT Intern

    BaobabplusLagos, Nigeria18 February

    We are a social business committed to energy access and digital access in Africa. We make accessible to all innovative products that meet the needs of local ...

    Onsite
  • Baobabplus logo

    Senior Officer, MIS and Reporting

    BaobabplusLagos, Nigeria18 February

    We are a social business committed to energy access and digital access in Africa. We make accessible to all innovative products that meet the needs of local ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.