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Networking and Tech Support Jobs in Nigeria

View Networking and Tech Support jobs below.

  • The Place logo

    IT Assistant - Abuja

    The PlaceAbuja, Nigeria26 February

    The Smackers Limited started operations in 2006 with her flagship trademark The Place Restaurant on Isaac John GRA, Ikeja Lagos. Over the last decade we have ...

    Onsite
  • Kloverharris Limited logo

    Public Relations Officer

    Kloverharris LimitedLagos, Nigeria26 February

    KLOVERHARRIS Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well ...

    Onsite
  • Phase3 Telecom logo

    Senior Network Engineer

    Phase3 TelecomAbuja, Nigeria26 February

    Phase3 Telecom is Africa’s leading aerial fibre optic network infrastructure provider, delivering world class connectivity and network solutions to the ...

    Onsite
  • Kraks Media logo

    Content Operations Lead

    Kraks MediaLagos, Nigeria26 February

    Kraks Media is a multifaceted media powerhouse, orchestrating connections between emerging and established brands. Anchored by a dynamic comedy channel and ...

    Onsite
  • Equinix Nigeria logo

    Managed Service NOC Engineer

    Equinix NigeriaLagos, Nigeria26 February

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Hybrid
  • Tranter IT Infrastructure Services Limited logo

    Junior Public Relations (PR) Officer

    Tranter IT Infrastruc..Lagos, Nigeria26 February

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • Olam Agri logo

    General Manager and IT Head

    Olam AgriLagos, Nigeria26 February

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite
  • Hoop Telecoms logo

    Technical Support Engineer

    Hoop TelecomsLagos, Nigeria25 February

    Hoop Telecoms Limited was established in 2017 as a full Telecommunications Service provider. Since its formation, Hoop Telecoms has been growing rapidly and is ...

    Onsite
  • Moniepoint Inc. logo

    Senior Site Reliability Engineer

    Moniepoint Inc.Nigeria25 February

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Credit Direct Limited logo

    IT Network Engineer

    Credit Direct LimitedLagos, Nigeria25 February

    Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing ...

    Onsite
  • Credit Direct Limited logo

    IT Compliance & Service Delivery Officer

    Credit Direct LimitedLagos, Nigeria25 February

    Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing ...

    Onsite
  • Ascentech Services Limited logo

    Technology Specialist

    Ascentech Services Li..Lagos, Nigeria25 February

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • GVA Partners logo

    RedHat and Linux Systems Administrator

    GVA PartnersLagos, Nigeria25 February

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • iRecharge Tech-Innovations logo

    AI Engineer

    iRecharge Tech-Innova..Abuja, Nigeria25 February

    iRecharge Tech-Innovations is an internet-powered distribution platform that enables users to purchase virtual products and services such as airtime and mobile ...

    Remote
  • Equinix Nigeria logo

    Primetime Service NOC (IP) Engineer

    Equinix NigeriaLagos, Nigeria25 February

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite
  • Equinix Nigeria logo

    IP L2 Support Engineer

    Equinix NigeriaLagos, Nigeria25 February

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.