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Networking and Tech Support Jobs in Nigeria

View Networking and Tech Support jobs below.

  • Genesis Group logo

    IT Manager

    Genesis GroupRivers, Nigeria10 March

    Genesis Group is a wholly Nigerian owned Catering, Hospitality & Entertainment Conglomerate with business interest in Hotels, Restaurants, Cinemas, ...

    Onsite
  • Alfred & Victoria Associates logo

    Service Delivery Supervisor

    Alfred & Victoria..Lagos, Nigeria10 March

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Uniccon Group logo

    AI Specialist Engineer

    Uniccon GroupAbuja, Nigeria10 March

    Expertise & Experience for best results. Building Africa’s economy through innovative technology solutions.Job Summary We are seeking a highly skilled AI ...

    Onsite
  • Alfred & Victoria Associates logo

    Solution Architect (Infrastructure)

    Alfred & Victoria..Lagos, Nigeria10 March

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Thyaura Partners Concept logo

    IT Support Officer / Social Media Manager

    Thyaura Partners Conc..Lagos, Nigeria10 March

    At Thyaura, we are dedicated to delivering the highest quality of integrated facilities management services to all our clients. We strive for excellence in all ...

    Onsite
  • Grundtvig Institute logo

    Young Vibrant Assistant Public Relations Officer

    Grundtvig InstituteAnambra, Nigeria10 March

    Grundtvig Institute (G.I.) was founded in 1984 and later came under the ownership of the Grundtvig Movement of Nigeria. It is a residential post-secondary ...

    Onsite
  • Appzone Limited logo

    Infrastructure Support Engineer

    Appzone LimitedLagos, Nigeria10 March

    AppZone is a response to the growing need in emerging markets for financial services accessibility to the masses. The company was formed with a genuine belief ...

    Onsite
  • Stanbic IBTC logo

    Officer, Application Support

    Stanbic IBTCLagos, Nigeria10 March

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • Stanbic IBTC logo

    Officer, Third Party Suppliers Management

    Stanbic IBTCLagos, Nigeria10 March

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • TeamAce Limited logo

    IT Support Officer

    TeamAce LimitedLagos, Nigeria10 March

    At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, ...

    Onsite
  • Growth Partner Intermediaries Limited logo

    IT Team Lead

    Growth Partner Interm..Lagos, Nigeria10 March

    Growth Partner Intermediaries Limited is an HR consulting firm established to provide HR services to comapanies, ranging from recruitment, outsourcing, head ...

    Onsite
  • Elevated HR Limited logo

    Head of IT / Chief Technology Officer (CTO)

    Elevated HR LimitedLagos, Nigeria10 March

    Elevated HR Limited is a rapidly expanding recruitment and staffing company. A one-stop place for employers looking to recruit top talents across different ...

    Onsite
  • Vennote Technologies Limited logo

    IT Asset and End User Device Team Lead

    Vennote Technologies ..Lagos, Nigeria10 March

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Onsite
  • Hobark International Limited (HIL) logo

    IT Administrator

    Hobark International ..Lagos, Nigeria10 March

    Hobark International Limited is the parent company of the Hobark group operating in the oil and gas industry. The company was incorporated in 1998, starting as ...

    Onsite
  • Felton Energy Services Ltd (FESL) logo

    Communications Officer

    Felton Energy Service..Rivers, Nigeria10 March

    Felton Energy Services Ltd (FESL) is an indigenous oil & gas procurement, operation and maintenance company in Nigeria. The company was established to ...

    Onsite
  • Edge Line Careers logo

    Tech Tutors

    Edge Line CareersAbuja, Nigeria10 March

    Edge Line Careers is an internationally accredited training institute and Authorized Training Partner (ATP). We are dedicated to rendering students and ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.