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Networking and Tech Support Jobs in Nigeria

View Networking and Tech Support jobs below.

  • WorQulture logo

    Brand Operations Officer

    WorQultureLagos, Nigeria01 December

    WorQulture is a business structuring and design firm We specialize in designing and implementing business processes, performance management tools, and learning ...

    Onsite
  • Estymol Oil Services logo

    Communications Officer

    Estymol Oil ServicesLagos, Nigeria01 December

    Estymol Oil Services is a Management Consulting firm providing professional services and solutions in the areas of Recruitment, training, Outsourcing Services ...

    Onsite
  • International Energy Insurance Plc logo

    Service Desk Support Officer

    International Energy ..Lagos, Nigeria01 December

    International Energy Insurance Plc is Nigeria’s first Energy-focused Insurance Company, experts in first class underwriting solutions for offshore and ...

    Onsite
  • Reliance HMO logo

    Communications Officer

    Reliance HMONigeria01 December

    We’re a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance ...

    Remote
  • Vitel Wireless Limited logo

    NOC Support Engineer

    Vitel Wireless Limite..Abuja, Nigeria01 December

    Vitel Wireless Limited has become a renowned company in the industry for our expertise and has contributed to several standards and innovations in data ...

    Onsite
  • Youth Integrated For Positive Development Initiatiative logo

    ICT Officer

    Youth Integrated For ..Borno, Nigeria01 December

    Youth Integrated For Positive Development Initiative is a youth-led organization established on the 26th day of March 2014. The organization is providing ...

    Onsite
  • NewGate Hospital logo

    IT Support Officer

    NewGate HospitalLagos, Nigeria01 December

    Newgate Medical Services Limited started operations in October, 2000 with committed staff of 10 with the aim of bridging the obvious gap identified in health ...

    Onsite
  • Dijix Global Solutions logo

    Database Administrator & DevExpress Report Designer

    Dijix Global Solution..Lagos, Nigeria01 December

    Dijix Global Solutions is a forward-thinking software development firm specializing in innovative solutions to automate business processes for our clients. We ...

    Remote
  • GVA Partners logo

    Information Technology (IT) Manager

    GVA PartnersLagos, Nigeria29 November

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Alan & Grant logo

    Systems & Network Engineer

    Alan & GrantAbuja, Nigeria28 November

    Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to ...

    Onsite
  • iRecruiters Africa Limited logo

    Vice President, Engineering (Digital Assets & Payments)

    iRecruiters Africa Li..Lagos, Nigeria28 November

    iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s ...

    Onsite
  • Alan & Grant logo

    Systems & Network Engineer

    Alan & GrantAbuja, Nigeria28 November

    Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to ...

    Onsite
  • Benin Electricity Distribution Plc. (BEDC) logo

    Head of IT

    Benin Electricity Dis..Edo, Nigeria28 November

    Benin Electricity Distribution Plc. (BEDC) is one of the retail electricity distribution companies licensed by the federal government Benin Electricity Disco ...

    Onsite
  • Phase3 Telecom logo

    Network Engineer

    Phase3 TelecomAbuja, Nigeria28 November

    Phase3 Telecom is Africa’s leading aerial fibre optic network infrastructure provider, delivering world class connectivity and network solutions to the ...

    Onsite
  • TEDxMaitama Official logo

    Volunteer - IT

    TEDxMaitama OfficialAbuja, Nigeria28 November

    A TED-licensed community shaping, supporting and sharing revolutionary ideas of African descent.Key Responsibilities Contribute actively to planning and ...

    Onsite
  • Samuelson logo

    IT Officer

    SamuelsonRivers, Nigeria28 November

    Established in 1989, SAMUELSON is a firm of multi - disciplinary consultants, offering a wide range of professional consulting services to various ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.