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Networking and Tech Support Jobs in Nigeria

View Networking and Tech Support jobs below.

  • Access Bank logo

    Core Banking (FCUBS Application Support)

    Access BankLagos, Nigeria15 January

    Access Bank Plc is a full service commercial Bank operating through a network of about 366 branches and service outlets located in major centres across ...

    Onsite
  • Cavista logo

    IT Support Technician

    CavistaLagos, Nigeria15 January

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Onsite
  • African Natural Resources & Mines Limited(ANRML) logo

    IT Graduate Trainee

    African Natural Resou..Kaduna, Nigeria15 January

    ANRML was incorporated in 2012 as part of African Industries Group’s plan to embark on Backward Integration for its Steel Production. ANRML started its ...

    Onsite
  • Qore logo

    CBA Product Support Officer

    QoreLagos, Nigeria15 January

    Qore is the only truly African cloud-native Core Banking Software provider. We are the Qore of the emerging digital financial ecosystem in Africa.Job Summary ...

    Onsite
  • NIIT logo

    ICT Instructor

    NIITLagos, Nigeria15 January

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • Lagos Business School logo

    Enabler Coordination Lead (Private Sector)

    Lagos Business SchoolLagos, Nigeria15 January

    LBS is a community of people committed to creating and transmitting management and business knowledge based on a Christian conception of the human person and ...

    Onsite
  • Prosperis Holdings Company Limited logo

    Information Technology Officer

    Prosperis Holdings Co..Lagos, Nigeria14 January

    Prosperis Holdings Company Limited is a principal investment firm that invests in Green Field and Brown Field opportunities with significant growth potentials ...

    Onsite
  • LawPavilion Business Solutions logo

    AI/ML Engineer

    LawPavilion Business ..Lagos, Nigeria14 January

    LawPavilion Business Solutions is the No1 African Provider of LegalTech and Artificial Intelligence solutions. Boasting of an impressive suite of products for ...

    Onsite
  • Crossover Microfinance Bank logo

    System Operations Engineer

    Crossover Microfinanc..Lagos, Nigeria14 January

    Crossover Microfinance bank Ltd was first incorporated under the name Pacific Savings and Loans Ltd in 1992. With a new focus and team in 2010 the bank was ...

    Onsite
  • Belanova Apartments and Suites logo

    IT Officer

    Belanova Apartments a..Abuja, Nigeria14 January

    Belanova Apartments and Suites is a luxury boutique short stay property located in the heart of Maitama, Abuja's most exclusive district. We invite you to ...

    Onsite
  • Alfred & Victoria Associates logo

    Distribution Network Field Engineer

    Alfred & Victoria..Lagos, Nigeria14 January

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Alfred & Victoria Associates logo

    Fiber Optics Engineer

    Alfred & Victoria..Lagos, Nigeria14 January

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Alfred & Victoria Associates logo

    Network and Systems Engineer

    Alfred & Victoria..Lagos, Nigeria14 January

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Stanbic IBTC logo

    Analyst, Technology Security Operations

    Stanbic IBTCLagos, Nigeria14 January

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • UNICEF logo

    Information Management Officer

    UNICEFBorno, Nigeria13 January

    UNICEF contributes to the achievement of the Millennium Development Goals in Nigeria with a mandate to advocate for the protection of children’s rights, ...

    Onsite
  • HR Aid logo

    Database/System Administrator

    HR AidLagos, Nigeria13 January

    HR Aid Consults (HR Aid) provides professional Human Resource advisory and consulting services to small businesses. We allow small business owners focus on ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.