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Networking and Tech Support Jobs in Nigeria (Page 4)

View Networking and Tech Support jobs below.

  • Pajuno Development Company Limited logo

    Technical Support Personnel

    Pajuno Development Co..Lagos, Nigeria25 March

    A card based information technology solution provider The business, which evolved in the year 1998, has systematically developed into a silent icon providing ...

    Onsite
  • d.light logo

    Regional Service Centre Supervisor

    d.lightOgun, Nigeria25 March

    d.light is a global social enterprise which was initially founded to eradicate the kerosene lamp for the 2 billion people living without access to reliable ...

    Onsite
  • Hugo Technologies logo

    Manager, Operational Excellence, Generative AI Operations

    Hugo TechnologiesLagos, Nigeria24 March

    As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even ...

    Hybrid
  • Tezza Business Solutions Ltd logo

    ERP Integration Technical Specialist

    Tezza Business Soluti..Lagos, Nigeria24 March

    Tezza”(te-zza) from the Italian word "Completezza” embodies our commitment to providing IT and Business Solutions that are comprehensive, through ...

    Onsite
  • Ekklesiyar Yan'uwa a Nigeria (EYN PROJECT) logo

    Advocacy and Engagement Officer

    Ekklesiyar Yan'uwa a ..Borno, Nigeria24 March

    EYN Projects respects and believes in the infinite worth of every individual. We demonstrate this belief through our development and humanitarian services to ...

    Onsite
  • Westfield Consulting logo

    Public Relations Analyst

    Westfield ConsultingLagos, Nigeria24 March

    Westfield Consulting is a management consultancy firm, specialized in Increasing Your Business Performance. It is our mission to help our clients make the ...

    Onsite
  • AXA Mansard logo

    IT Devops Analyst

    AXA MansardLagos, Nigeria24 March

    AXA Mansard is a member of the AXA Group, the worldwide leader in insurance and asset management with 157,000 employees serving 103 million clients in 59 ...

    Onsite
  • TeamAce Limited logo

    IT Support Officer

    TeamAce LimitedLagos, Nigeria24 March

    At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, ...

    Onsite
  • Kimberly Ryan logo

    Head of Information Technology

    Kimberly RyanLagos, Nigeria24 March

    To Lead In Attracting, Developing and Retaining Superior Human Capital That Creates a Dramatic Business Advantage for Our Clients. OUR VISION The Vision is to ...

    Onsite
  • Bill Energy Services Limited logo

    IT Officer

    Bill Energy Services ..Rivers, Nigeria24 March

    Bill Energy Services Limited is an indigenous company providing services in the Oil and Gas sector, FMCG, Project Management, Safety consultancy and other ...

    Onsite
  • Interdecima Systems Ltd logo

    AI Engineer

    Interdecima Systems L..Lagos, Nigeria24 March

    Interdecima is a leading provider of IT security and networking services in Nigeria. We are dedicated to helping our customers find and implement perfect IT ...

    Hybrid
  • The Lagoon School logo

    Information Technology Coordinator

    The Lagoon SchoolLagos, Nigeria24 March

    The Lagoon School believes that education is not just about learning subjects but also about learning the value of being a good person. We build characters, ...

    Onsite
  • FCSL Asset Management Company logo

    IT Operations Officer

    FCSL Asset Management..Lagos, Nigeria24 March

    FCSL Asset Management Company was incorporated in 1994 and has been operational for nearly 3 decades, providing various investments, financial services and ...

    Onsite
  • Dangote logo

    Senior Database Administrator

    DangoteLagos, Nigeria24 March

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Revolutionary Health Maintenance Organization (RevoHealth) logo

    Head, Information Technology

    Revolutionary Health ..Abuja, Nigeria23 March

    RevoHealth (RVH) is a Nigerian Health Maintenance Organisation (HMO) established as a transformative health financing initiative committed to redefining access ...

    Onsite
  • ISN Medical logo

    IT Officer

    ISN MedicalLagos, Nigeria23 March

    We provide healthcare practitioners and patients peace of mind through innovative medical diagnostics solutions in Nigeria and across West Africa. Job role ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.