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Networking and Tech Support Jobs in Nigeria (Page 4)

View Networking and Tech Support jobs below.

  • OnMobile Global Limited logo

    Network Engineer Trainee

    OnMobile Global Limit..Lagos, Nigeria13 May

    OnMobile Global Limited is one of the top companies operating in the telecom value-added services (VAS). It has collaborated with a series of internationally ...

    Onsite
  • Starich Recycling Technology Company Ltd logo

    IT Manager / Supervisor

    Starich Recycling Tec..Lagos, Nigeria13 May

    Starich recycling is one of the leading Chinese companies base in Nigeria we are into collection of waste products, such as scrap PET bottle ...

    Onsite
  • M-KOPA logo

    Head of Technical Products (Strategy) - E-Mobility

    M-KOPALagos, Nigeria13 May

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our ...

    Onsite
  • Tybitx Services International Limited logo

    I.T Support Engineer

    Tybitx Services Inter..Lagos, Nigeria13 May

    Tybitx Services International Limited (“Tybitx”) provides Human Resource professional services in Transition Management; we are positioned to enable ...

    Onsite
  • M-KOPA logo

    Associate Application Security Engineer

    M-KOPALagos, Nigeria13 May

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our ...

    Onsite
  • Good Shepherd Academy International logo

    ICT Instructors

    Good Shepherd Academy..Rivers, Nigeria13 May

    Good Shepherd Academy International is a world-class institution of learning that provides an unparalleled educational standard for her students and pupils. ...

    Onsite
  • IpNX Nigeria Limited logo

    I.T Infrastructure Lead

    IpNX Nigeria LimitedLagos, Nigeria13 May

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Layer3 logo

    Enterprise Architect

    Layer3Abuja, Nigeria13 May

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite
  • Optimus Bank logo

    Head, System Server Administrator

    Optimus BankLagos, Nigeria13 May

    Optimus Bank is registered under the laws of the Federal Republic of Nigeria and licensed as a National Bank by the Central Bank of Nigeria (CBN). We also ...

    Onsite
  • Optimus Bank logo

    Head, Network Administrator

    Optimus BankLagos, Nigeria13 May

    Optimus Bank is registered under the laws of the Federal Republic of Nigeria and licensed as a National Bank by the Central Bank of Nigeria (CBN). We also ...

    Onsite
  • Flutterwave logo

    Analyst, Switching Ops

    FlutterwaveLagos, Nigeria13 May

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Onsite
  • Uniccon Group logo

    ICT Business Manager

    Uniccon GroupAbuja, Nigeria13 May

    Expertise & Experience for best results. Building Africa’s economy through innovative technology solutions.Job Overview: We are seeking a dynamic and ...

    Onsite
  • Nigeria Vogue Media Integrity logo

    Media Communication and Information Officer

    Nigeria Vogue Media I..Osun, Nigeria13 May

    The Nigeria Vogue Media Integrity Academy is an initiative aimed at promoting ethical and responsible journalism in Nigeria. Vogue Media Integrity Academy is a ...

    Onsite
  • Infytel Communications logo

    Chief Information Officer

    Infytel Communication..Lagos, Nigeria13 May

    Infytel Communications Ltd. is a leading information technology company that specializes in providing industry-focused solutions integrated with leading-edge ...

    Onsite
  • Food Concepts Plc logo

    IT Officer

    Food Concepts PlcLagos, Nigeria13 May

    Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionise the food sector in West Africa and to ...

    Onsite
  • Good Shepherd Schools logo

    ICT Instructors

    Good Shepherd SchoolsRivers, Nigeria13 May

    The location of the school in a quiet Lagos State suburb is a great advantage as this affords a conducive, pollution-free atmosphere for optimal ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.