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Networking and Tech Support Jobs in Lagos

View Networking and Tech Support jobs in Lagos below.

  • Equinix Nigeria logo

    Core Network Planning Engineer

    Equinix NigeriaLagos, Nigeria28 March

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite
  • Primeguage Solutions Limited logo

    I.T Business Analyst

    Primeguage Solutions ..Lagos, Nigeria27 March

    Since our establishment, Primeguage Solutions Limited have become the fastest-growing revenue management and technology consulting firm in Nigeria. Driven by ...

    Onsite
  • Crown Interactive logo

    Chief Information Security Officer

    Crown InteractiveLagos, Nigeria27 March

    Crown Interactive delivers innovative, cost-effective, service aggregation solutions to the Telecom, Media and Technology-based sectors. Starting in 2005, this ...

    Onsite
  • Kedi Healthcare Industries (Nigeria) Limited logo

    Information Officer

    Kedi Healthcare Indus..Lagos, Nigeria27 March

    The word KEDI is a Chinese language meaning "Science is unlimited". Kedi healthcare is a giant Multi-level marketing company of our time, entered ...

    Onsite
  • Loral International Schools logo

    ICT Officer

    Loral International S..Lagos, Nigeria27 March

    At Loral Schools, we maintain a culture of academic excellence which is supported by good educational management and healthy discipline. We uphold our motto to ...

    Onsite
  • Princeps Credit Systems Limited logo

    Chief Technology Officer

    Princeps Credit Syste..Lagos, Nigeria27 March

    At Credit Wallet we are determined to make financial loans accessible to those who need it most. You can apply for a Credit Wallet loan from the comfort of ...

    Onsite
  • Sahara Group logo

    IT Operations Specialist

    Sahara GroupLagos, Nigeria27 March

    Sahara Group is a leading privately owned Power, Energy, Gas and Infrastructure Conglomerate established in 1996 with operating companies active in the ...

    Onsite
  • Sahara Group logo

    Technology Change & Innovation Specialist

    Sahara GroupLagos, Nigeria27 March

    Sahara Group is a leading privately owned Power, Energy, Gas and Infrastructure Conglomerate established in 1996 with operating companies active in the ...

    Onsite
  • United Bank for Africa (UBA) logo

    Team Lead, Cards

    United Bank for Afric..Lagos, Nigeria26 March

    UBA’s has more than 65 years of providing uninterrupted banking operations dating back to 1948 when the British and French Bank Limited ("BFB”) ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    Onsite IT Service Desk Assistant

    Tranter IT Infrastruc..Lagos, Nigeria26 March

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • RS Hunter Limited logo

    Public Relations Officer

    RS Hunter LimitedLagos, Nigeria26 March

    Established in 2008 with a clear vision "to be the preferred HR Business Partner”, our team has expertise in relevant areas which drives our approach to ...

    Onsite
  • Lagos Chamber of Commerce and Industry logo

    International & Public Sector Relations Officer

    Lagos Chamber of Comm..Lagos, Nigeria26 March

    The Lagos Chamber of Commerce and Industry was established for the promotion and protection of Trade and Industry and to represent and express the opinion of ...

    Onsite
  • Caleb University logo

    Network Engineer

    Caleb UniversityLagos, Nigeria26 March

    CALEB UNIVERSITY The systematic history of CALEB UNIVERSITY dates back to 1986 when Prince Oladega Adebogun planted the initial seed for a nursery and primary ...

    Onsite
  • Uridium Technologies logo

    Solution Architect Officer

    Uridium TechnologiesLagos, Nigeria26 March

    Uridium Technologies Limited is an IT Solutions delivery company that was set up and incorporated under the Companies and Allied Matters Act 1990, to bridge ...

    Onsite
  • Swift Networks logo

    IP Core Network Engineer(NOC)

    Swift NetworksLagos, Nigeria26 March

    Our company, Swift Networks is an Indigenous Internet Service Provider Company with outlets spread all over Lagos State. Our core services are the provision of ...

    Onsite
  • Moniepoint Inc. logo

    IT Auditor

    Moniepoint Inc.Lagos, Nigeria26 March

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.