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Networking and Tech Support Jobs in Lagos

View Networking and Tech Support jobs in Lagos below.

  • GVA Partners logo

    Information Technology (IT) Manager

    GVA PartnersLagos, Nigeria13 January

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Stretchit Concept Limited logo

    I.T Personnel

    Stretchit Concept Lim..Lagos, Nigeria12 January

    Job Summary We are seeking a skilled and reliable IT Personnel to manage and support the day-to-day IT operations of our supermarket  The successful ...

    Onsite
  • Nairametrics logo

    Head of NM TV

    NairametricsLagos, Nigeria12 January

    Nairametrics is a leading financial resource company based in Nigeria. We provide our clients (including visitors to our website) with up to date business, ...

    Onsite
  • ORIKI Group logo

    IT Officer

    ORIKI GroupLagos, Nigeria12 January

    ORÍKÌ is a luxury skincare brand that fuses natural ingredients & scientific research to create extraordinary personal care ...

    Onsite
  • NIIT logo

    Networking Instructor

    NIITLagos, Nigeria12 January

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • SaroAfrica International Limited logo

    IT Support Specialist

    SaroAfrica Internatio..Lagos, Nigeria12 January

    At Saroafrica International, we believe in turning challenges, stemming from customers' needs into success stories. This has motivated and inspired our journey ...

    Onsite
  • Deloitte logo

    Data Engineer – Manager – AI & Data

    DeloitteLagos, Nigeria12 January

    Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in ...

    Onsite
  • TeamAce Limited logo

    Technical Support Officer

    TeamAce LimitedLagos, Nigeria10 January

    At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, ...

    Onsite
  • Zanibal Solutions Nigeria Ltd logo

    Application Support Officer

    Zanibal Solutions Nig..Lagos, Nigeria10 January

    Zanibal has introduced a set of easily customizable solutions for managing key business processes within organizations. For far too long businesses have had to ...

    Onsite
  • Air Peace logo

    Head of Network Planning & Scheduling

    Air PeaceLagos, Nigeria10 January

    Air Peace comes on board with an unparalleled safety consciousness second to none, guaranteeing the satisfaction of our travelers across the Globe! With seven ...

    Onsite
  • Alan & Grant logo

    IT & Systems Auditor

    Alan & GrantLagos, Nigeria10 January

    Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to ...

    Onsite
  • Image & Time logo

    Design Lead

    Image & TimeLagos, Nigeria09 January

    Image & Time is a full service Design and Consultancy company. Our goal is to innovate and build the future in collaboration with our clients and partners. We ...

    Onsite
  • HOP Mobile Transport Limited logo

    IT Platform Manager

    HOP Mobile Transport ..Lagos, Nigeria09 January

    HOP Mobile Transport Limited is a technology-driven mobility platform that connects passengers, businesses, and delivery services with reliable transportation ...

    Onsite
  • Skache Intergrated Services Limited logo

    IT Support Engineer

    Skache Intergrated Se..Lagos, Nigeria09 January

    Job Description We are seeking a dynamic and results-driven IT Support Engineer to join our team. The successful candidate will be responsible for hands-on ...

    Onsite
  • Daystar Power Energy Solution logo

    Business Information Security Officer (BISO)

    Daystar Power Energy ..Lagos, Nigeria09 January

    Daystar Power is committed to helping African businesses grow and develop by taking their power needs off their plate. In doing so, it aims to contribute to ...

    Onsite
  • Pulse NG logo

    Team Lead, Picks

    Pulse NGLagos, Nigeria09 January

    Pulse.ng is Nigeria's popular news platform online highlighting the entertainment, style, and news that are part of and the West African DNA.Key ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.