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Networking and Tech Support Jobs in Lagos

View Networking and Tech Support jobs in Lagos below.

  • Teerus Microfinance Bank logo

    IT Support Staff

    Teerus Microfinance B..Lagos, Nigeria30 April

    Teerus Microfinance Bank is a newly established tier 1 unit microfinance bank located in Surulere, Lagos State. As a microfinance bank, we provide financial ...

    Onsite
  • Multigate Payments Limited logo

    Head, Information Security

    Multigate Payments Li..Lagos, Nigeria30 April

    Multigate is a financial technology company focused on providing solutions that cut across payments acquisition, processing, and remittance as well as treasury ...

    Onsite
  • Multigate Payments Limited logo

    Senior Information Security Officer (Governance, Risk & Compliance)

    Multigate Payments Li..Lagos, Nigeria30 April

    Multigate is a financial technology company focused on providing solutions that cut across payments acquisition, processing, and remittance as well as treasury ...

    Onsite
  • Zest logo

    IT Security Analyst

    ZestLagos, Nigeria30 April

    Zest is a venture-backed digital therapeutics company focused on advancing equality of opportunities in healthcare. Today, we are harnessing some of the latest ...

    Onsite
  • Nuggets Microfinance Bank logo

    IT Support Engineer

    Nuggets Microfinance ..Lagos, Nigeria30 April

    Nuggets MFB is a wholly indigenous company led by a team of accomplished corporate executives and seasoned entrepreneurs from various sectors of the ...

    Onsite
  • GVA Partners logo

    IT Recruitment Analyst

    GVA PartnersLagos, Nigeria30 April

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Dangote logo

    SAP Lead, Master Data Management

    DangoteLagos, Nigeria30 April

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Caleb University logo

    Chief System Analyst

    Caleb UniversityLagos, Nigeria30 April

    CALEB UNIVERSITY The systematic history of CALEB UNIVERSITY dates back to 1986 when Prince Oladega Adebogun planted the initial seed for a nursery and primary ...

    Onsite
  • Caleb University logo

    Deputy Director, ICT

    Caleb UniversityLagos, Nigeria30 April

    CALEB UNIVERSITY The systematic history of CALEB UNIVERSITY dates back to 1986 when Prince Oladega Adebogun planted the initial seed for a nursery and primary ...

    Onsite
  • BDO Professional Services logo

    Head, Information and Communication Technology

    BDO Professional Serv..Lagos, Nigeria30 April

    BDO is the fifth largest accountancy network in the world: a world wide network of public accounting firms, called BDO Member Firms, serving international ...

    Onsite
  • Kaplo Africa logo

    Head of Technology

    Kaplo AfricaLagos, Nigeria29 April

    Kaplo is Africa's most innovative Human Resource & Business Support Solutions provider, serving clients with cutting-edge business advisory and human ...

    Onsite
  • Resource Intermediaries Limited logo

    I.T. Officer

    Resource Intermediari..Lagos, Nigeria29 April

    Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource ...

    Onsite
  • GIG Logistics logo

    Senior IT Manager – Logistics & Technology

    GIG LogisticsLagos, Nigeria29 April

    GIG Logistics is a courier and logistics services company headquartered in Lagos, Nigeria. Incorporated in 2012, it is a subsidiary of the GIG Group, an ...

    Onsite
  • eRecruiter Nigeria logo

    Infrastructure Support Engineer

    eRecruiter NigeriaLagos, Nigeria29 April

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • Mark Calthers logo

    Media Studio Operations Supervisor

    Mark CalthersLagos, Nigeria29 April

    MARK CALTHERS CONSULTING IS A MANAGEMENT CONSULTING FIRM WITH A BROAD SPECTRUM OF CONSULTING SERVICES, FROM VISIONING AND STRATEGY TO DETAILED DESIGN, FROM ...

    Onsite
  • Kuda Bank logo

    IT Audit Officer

    Kuda BankLagos, Nigeria29 April

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.