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Networking and Tech Support Jobs in Lagos

View Networking and Tech Support jobs in Lagos below.

  • Kewalram Chanrai logo

    SAP System / MIS / IT Intern

    Kewalram ChanraiLagos, Nigeria17 February

    The Kewalram Chanrai Group of companies is a diverse enterprise with global presence and distribution that boasts a history spanning more than 150 years. With ...

    Onsite
  • GVA Partners logo

    IT Security Planning & Architecture Resources Officer (Level 2)

    GVA PartnersLagos, Nigeria17 February

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Strivo Labs logo

    Technology Lead (Java)

    Strivo LabsLagos, Nigeria17 February

    At Strivo Labs, we are passionate about helping businesses scale with speed and precision. We specialize in providing end-to-end digital solutions, from custom ...

    Onsite
  • Risk Control Services Nigeria Limited logo

    IT Support Officer (Hardware & Software)

    Risk Control Services..Lagos, Nigeria17 February

    Risk Control Services is a leading Nigerian company providing multinational and local companies with customized security solutions and consulting services. The ...

    Onsite
  • Crown Interactive logo

    Database Operations Engineer

    Crown InteractiveLagos, Nigeria17 February

    Crown Interactive delivers innovative, cost-effective, service aggregation solutions to the Telecom, Media and Technology-based sectors. Starting in 2005, this ...

    Onsite
  • Aku Fintech Services Limited logo

    Technical Support Officer

    Aku Fintech Services ..Lagos, Nigeria17 February

    Aku offers easy payments, simple banking - for everyone. Send / receive money and pay bills via USSD, app, cards + more. We’re a digital bank licensed ...

    Onsite
  • Electronic PayPlus Limited logo

    Control Room Officer

    Electronic PayPlus Li..Lagos, Nigeria17 February

    Electronic Payplus Limited is a customer focused, smart card and payment solution service provider incorporated in 2004. The company commenced operations in ...

    Onsite
  • Netcom Africa logo

    Network Engineer (Access Network)

    Netcom AfricaLagos, Nigeria17 February

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • TravelTube logo

    Recurring / Lead Role

    TravelTubeLagos, Nigeria17 February

    At TravelTube we understand that to travel is to live and much of who we are is where we have been. We believe in the power of discovery. That’s why ...

    Onsite
  • Netcom Africa logo

    Systems Administrator / Cloud Operations Specialist

    Netcom AfricaLagos, Nigeria17 February

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • Moniepoint Inc. logo

    IT Support Officer (Lagos)

    Moniepoint Inc.Lagos, Nigeria17 February

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • Blowfish Hotel logo

    IT Support Officer

    Blowfish HotelLagos, Nigeria16 February

    In the heart of Victoria Island, The Blowfish Hotel introduces the world to you. A showcase of forward-thinking and bold design. One of the decidedly-modern ...

    Onsite
  • Transsion Holdings logo

    Scene Experience Officer

    Transsion HoldingsLagos, Nigeria16 February

    TRANSSION HOLDINGS, the company formerly known as TECNO TELECOM LIMITED, established in July 2006, is a high-tech company specializing in the R&D, ...

    Onsite
  • Premier Hub Innovation Center logo

    IT Associate

    Premier Hub Innovatio..Lagos, Nigeria16 February

    Premier Hub Innovation Center exists to fast-track innovation and enterprise in Nigeria by creating an enabling environment and empowering youths who are ...

    Onsite
  • Cobranet Limited logo

    Service Delivery Officer

    Cobranet LimitedLagos, Nigeria16 February

    Cobranet Limited was incorporated in 2003 and began its operations to provide the Nigerian Market with a reliable Internet Service and meet the requirements of ...

    Onsite
  • AIICO Insurance logo

    Database Administrator

    AIICO InsuranceLagos, Nigeria16 February

    AIICO Insurance Plc. commenced operations in 1963, and became a public liability company in 1989. In 1990, we got listed on the Nigerian Stock Exchange. AIICO ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.