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Networking and Tech Support Jobs in Lagos

View Networking and Tech Support jobs in Lagos below.

  • Teesas Education App logo

    IT / Facility Manager

    Teesas Education AppLagos, Nigeria03 December

    Teesas Education App: Africa’s Learning Gateway for Higher Exam Grades with Tutorials from Africa’s Best Teachers. Teesas provides high quality video ...

    Onsite
  • SIMS Nigeria Limited logo

    IT Officer

    SIMS Nigeria LimitedLagos, Nigeria03 December

    COMPANY OVERVIEW At SIMS Nigeria Limited, we specialize in the distribution and sales of electronic products from major brands such as SAMSUNG, ROYAL, PARSUN ...

    Onsite
  • InterSwitch logo

    Lead, Data Engineer

    InterSwitchLagos, Nigeria03 December

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Onsite
  • Fast Credit Limited logo

    Enterprise Application Support

    Fast Credit LimitedLagos, Nigeria03 December

    Fast Credit Limited (FCL) was established in line with Central Bank of Nigeria regulations to carry out the business of financing personal, business, and ...

    Hybrid
  • First Excelsia logo

    Head of Technology

    First ExcelsiaLagos, Nigeria02 December

    FirstExcelsia is a firm of highly versatile and renowned Human Resources, Organisational Development and Management consultants. We have an in-depth ...

    Onsite
  • MTN Nigeria logo

    Lead - Security Engineer and Architecture

    MTN NigeriaLagos, Nigeria02 December

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • PricewaterhouseCoopers (PwC) logo

    Business Information Security Officer (BISO)

    PricewaterhouseCooper..Lagos, Nigeria02 December

    PricewaterhouseCoopers (PwC) helps organisations and individuals create the value they’re looking for. We’re a network of firms in 157 countries ...

    Onsite
  • LEKOIL logo

    IT Solution Architect

    LEKOILLagos, Nigeria02 December

    LEKOIL Cayman was formed by professionals who have extensive experience in both global oil exploration and global financial markets. Our value proposition ...

    Onsite
  • Eat'N'Go Limited logo

    IT Intern - (NYSC)

    Eat'N'Go LimitedLagos, Nigeria02 December

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • Rec Room Wellness logo

    Volunteer - Tech Support

    Rec Room WellnessLagos, Nigeria02 December

    Rec Room Wellness is a social enterprise dedicated to addressing the global mental health crisis by creating safe and brave spaces for relaxation, education, ...

    Onsite
  • Stanbic IBTC logo

    Team Lead, BCB Audit

    Stanbic IBTCLagos, Nigeria02 December

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • Dangote logo

    SAP MDM Analyst (Logistics)

    DangoteLagos, Nigeria02 December

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    IT Compliance Specialist

    DangoteLagos, Nigeria02 December

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    SAP MDM Analyst

    DangoteLagos, Nigeria02 December

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Citygate Global logo

    IT Hardware Officer

    Citygate GlobalLagos, Nigeria01 December

    Citygate Consumer Credits (3C) is a product of Citygate Global, a registered money lending company with Head Office in Lagos. The product was designed to take ...

    Onsite
  • Layer3 logo

    Infrastructure Engineer

    Layer3Lagos, Nigeria01 December

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Hybrid

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.