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Networking and Tech Support Jobs in Lagos

View Networking and Tech Support jobs in Lagos below.

  • Unified Payment Services Limited logo

    Head, Web Acquiring

    Unified Payment Servi..Lagos, Nigeria17 January

    UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium ...

    Onsite
  • Timeless Telecom logo

    Survey & Network Design Engineer

    Timeless TelecomLagos, Nigeria16 January

    Timeless Telecommunications Limited is one of Nigeria’s leading Broadband network operator and has been in existence since 2009. We strive to provide the ...

    Onsite
  • Bankit logo

    Tech Lead / Fullstack Developer

    BankitLagos, Nigeria16 January

    Bankit Africa is a forward-thinking fintech company licensed as a MFB in Nig. We're on a mission to redefine how individuals and businesses interact with ...

    Onsite
  • MTN Nigeria logo

    Lead - Security Engineer and Architecture

    MTN NigeriaLagos, Nigeria16 January

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • IpNX Nigeria Limited logo

    Manager - Network Operating Centre

    IpNX Nigeria LimitedLagos, Nigeria16 January

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Bible Society of Nigeria logo

    IT Administrator

    Bible Society of Nige..Lagos, Nigeria16 January

    The Bible Society of Nigeria was founded on 8th February, 1966 through the pioneering efforts of the late Dr. Francis Ezeogo Akanu Ibiam, the first indigenous ...

    Onsite
  • RusselSmith Group logo

    Assistant Manager, IT

    RusselSmith GroupLagos, Nigeria16 January

    RusselSmith is an ISO 9001:2008 certified asset integrity management services company incorporated to serve the needs of the global oil and gas exploration and ...

    Onsite
  • Stanbic IBTC logo

    Analyst, Technology Security Operations

    Stanbic IBTCLagos, Nigeria16 January

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • Fact Base Consulting logo

    E-Channels Lead

    Fact Base ConsultingLagos, Nigeria16 January

    We undertake head-hunting or mass recruitment activities like testing, shortlisting interview and recommendation of different cadres of staff from Management ...

    Onsite
  • Ecobank Nigeria logo

    Integration Developer

    Ecobank NigeriaLagos, Nigeria16 January

    Ecobank Transnational Incorporated (ETI), a public limited liability company, was established as a bank holding company in 1985 under a private sector ...

    Onsite
  • VFD Group logo

    Chief Information Security Officer (CISO)

    VFD GroupLagos, Nigeria16 January

    VFD Group is an alternative financial services holding company that creates value by working within Nigeria’s informal financial sector to create ...

    Onsite
  • Stanbic IBTC logo

    Administrator, Enterprise Systems

    Stanbic IBTCLagos, Nigeria16 January

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • Equinix Nigeria logo

    Network Performance Analyst

    Equinix NigeriaLagos, Nigeria15 January

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite
  • eRecruiter Nigeria logo

    Head of Production

    eRecruiter NigeriaLagos, Nigeria15 January

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • Access Bank logo

    Core Banking (FCUBS Application Support)

    Access BankLagos, Nigeria15 January

    Access Bank Plc is a full service commercial Bank operating through a network of about 366 branches and service outlets located in major centres across ...

    Onsite
  • Cavista logo

    IT Support Technician

    CavistaLagos, Nigeria15 January

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.