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Networking and Tech Support Jobs in Lagos

View Networking and Tech Support jobs in Lagos below.

  • Kreateng logo

    IT and E-Business Specialist

    KreatengLagos, Nigeria26 July

    Whether it's web, app, graphics design, training, support or whatever, Kreateng is in the business of delivering ultimate digital experience for you. We ...

    Onsite
  • NNPC logo

    Lead, Solutions Design

    NNPCLagos, Nigeria26 July

    The Nigerian National Petroleum Corporation (NNPC) is the state oil corporation which was established on April 1, 1977. In addition to its exploration ...

    Onsite
  • NNPC logo

    Lead, It Asset Management & Service Support

    NNPCLagos, Nigeria26 July

    The Nigerian National Petroleum Corporation (NNPC) is the state oil corporation which was established on April 1, 1977. In addition to its exploration ...

    Onsite
  • NNPC logo

    Lead, Data Center & Tech Infrastructure

    NNPCLagos, Nigeria26 July

    The Nigerian National Petroleum Corporation (NNPC) is the state oil corporation which was established on April 1, 1977. In addition to its exploration ...

    Onsite
  • Canonical logo

    Lead Linux Kernel Engineer - Ubuntu

    CanonicalLagos, Nigeria26 July

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Ericsson logo

    Gen-E Graduate Engineer

    EricssonLagos, Nigeria26 July

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • Dawn Michaels School logo

    ICT Professional (Teacher)

    Dawn Michaels SchoolLagos, Nigeria26 July

    Dawn Michaels School provides a joyful learning environment that nurtures children to reach their educational and personal potentials DMS School recognizes ...

    Onsite
  • M-KOPA logo

    IT Support Engineer

    M-KOPALagos, Nigeria25 July

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our ...

    Onsite
  • Ascentech Services Limited logo

    IT Security Officer

    Ascentech Services Li..Lagos, Nigeria25 July

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Servelead Global logo

    Chief Technology Officer

    Servelead GlobalLagos, Nigeria25 July

    Servelead Global is a consulting and business development company committed to helping local and international organizations establish and expand their ...

    Onsite
  • Token Metrics logo

    Tech Lead - Crypto & AI

    Token MetricsLagos, Nigeria25 July

    Token Metrics provides AI-based cryptocurrency ratings and price predictions. Our customers leverage our professional analysts, analytics, and artificial ...

    Remote
  • Jemi Neil Consulting logo

    Technology Solutions Architect

    Jemi Neil ConsultingLagos, Nigeria25 July

    Jemi Neil Consulting (JNC) is a people and business solutions company. We are a Human Resources Consultancy Company with a specific focus on executing various ...

    Onsite
  • Workforce Group logo

    Group CTO / Group Head of IT

    Workforce GroupLagos, Nigeria25 July

    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce ...

    Onsite
  • Swift Consulting logo

    Tech Administrator

    Swift ConsultingLagos, Nigeria25 July

    We are a unique business support organisation rendering support services to our esteemed clients across different sectors of the economy. Our services range ...

    Onsite
  • Kuda Bank logo

    Head of Enterprise Risk

    Kuda BankLagos, Nigeria25 July

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • InterSwitch logo

    Head, Enterprise Architecture

    InterSwitchLagos, Nigeria25 July

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.