datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Jobs in Lagos

View Networking and Tech Support jobs in Lagos below.

  • Techie Planet logo

    Technical Systems Analyst

    Techie PlanetLagos, Nigeria21 January

    Techie Planet is a top rank software development and technology consulting company that provides high end enterprise software solutions and services of global ...

    Onsite
  • Source Microfinance Bank logo

    Technical Support Officer

    Source Microfinance B..Lagos, Nigeria21 January

    At Source Credit, we have our plans to serve you better right at the center of all we do, and our service offerings. We also ensure we give the best customer ...

    Onsite
  • Synlab logo

    ICT Support Officer (Specialist | 1st Line Support)

    SynlabLagos, Nigeria21 January

    SYNLAB Nigeria, formerly PathCare Laboratories, brought excellence in medical diagnostics to Nigeria in 2004, offering quality diagnostic care to families and ...

    Onsite
  • Karflex Fisheries Limited logo

    IT Officer

    Karflex Fisheries Lim..Lagos, Nigeria21 January

    Karflex Fisheries Limited is an indigenous Nigerian company specializing in industrial and commercial fishing, processing, and sales of high-quality seafood ...

    Onsite
  • M-KOPA logo

    Technical Lead - Device Quality & Customer Experience

    M-KOPALagos, Nigeria21 January

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our ...

    Hybrid
  • Global T&T New Solution logo

    Legal Tech Officer

    Global T&T New Soluti..Lagos, Nigeria21 January

    Global T&T New Solutions Limited “Global T&T” is an information technology and data management service provider with core competence in web and ...

    Onsite
  • MTN Nigeria logo

    Engineer - Packet Core.Network

    MTN NigeriaLagos, Nigeria21 January

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • d.light logo

    IT Support Officer

    d.lightLagos, Nigeria21 January

    d.light is a global social enterprise which was initially founded to eradicate the kerosene lamp for the 2 billion people living without access to reliable ...

    Onsite
  • Bedmate Furniture logo

    Assistant I.T Officer

    Bedmate FurnitureLagos, Nigeria20 January

    Bedmate furniture ranks as one of the best furniture company in Nigeria. Quality is our watchword is makes us rank among the very best furniture company in ...

    Onsite
  • CONIAH Systems Support Limited logo

    Network Administrator

    CONIAH Systems Suppor..Lagos, Nigeria20 January

    Our ICT Solutions range from the development and deployment of cutting edge Business Software Applications to the deployment of cutting edge ICT communication ...

    Onsite
  • InterSwitch logo

    IT Lead, IT Systems and Operations

    InterSwitchLagos, Nigeria20 January

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • One17 Capital Limited logo

    IT Officer

    One17 Capital LimitedLagos, Nigeria20 January

    One17 Capital Limited is a Fund Management Company, licensed by the Securities and Exchange Commission (SEC) to provide a host of Fund Management, Ethical ...

    Onsite
  • Bosak Microfinance Bank Limited logo

    IT Help Desk

    Bosak Microfinance Ba..Lagos, Nigeria20 January

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • DM Holdings logo

    In-house Camera Operator

    DM HoldingsLagos, Nigeria20 January

    DM Holdings (DMH) is a Conglomerate of companies with vast interests in Entertainment and Media business. With each of the subsidiaries’ enviable track ...

    Onsite
  • Gamma Mobility logo

    Telematics Lead

    Gamma MobilityLagos, Nigeria20 January

    Gamma Mobility is a mobility-fintech company fueling the dreams of gig workers across Africa. We empower riders and drivers with vehicles and financial ...

    Onsite
  • Tezza Business Solutions Ltd logo

    AI Engineer

    Tezza Business Soluti..Lagos, Nigeria20 January

    Tezza”(te-zza) from the Italian word "Completezza” embodies our commitment to providing IT and Business Solutions that are comprehensive, through ...

    Remote

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.