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Networking and Tech Support Jobs in Lagos

View Networking and Tech Support jobs in Lagos below.

  • Aldelia Limited logo

    Technology Compliance Manager

    Aldelia LimitedLagos, Nigeria27 May

    Aldelia’s global management strategy delivers specialised services to the Oil & Gas sector from dedicated teams in each key strategic region. From ...

    Onsite
  • Mitiget Assurance and Technology Services Limited logo

    Network Analyst

    Mitiget Assurance and..Lagos, Nigeria27 May

    Mitiget is a leading provider of IT governance, business risk management and compliance solutions, with a special focus on information security, cyber ...

    Onsite
  • IpNX Nigeria Limited logo

    Manager, Network Core & Service Delivery

    IpNX Nigeria LimitedLagos, Nigeria27 May

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • FairMoney logo

    IT Support Officer

    FairMoneyLagos, Nigeria27 May

    FairMoney is a digital platform in Nigeria that allows you access instant loans in a few minutes through our android app. To gain deeper insights into ...

    Onsite
  • Tecnotree Corporation logo

    Solution Architect (Telecom BSS)

    Tecnotree CorporationLagos, Nigeria27 May

    Tecnotree is the only full-stack digital BSS provider with over 40 years of deep domain knowledge, proven delivery and transformation capability across the ...

    Onsite
  • Trusoft Limited logo

    Enterprise Architect

    Trusoft LimitedLagos, Nigeria27 May

    Trusoft Limited is an indigenous software company, specialising in the design and development of software solutions. Trusoft has built its brand around ...

    Onsite
  • Tek Experts logo

    Junior Technical Support Engineer

    Tek ExpertsLagos, Nigeria27 May

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • FairMoney logo

    IT Manager

    FairMoneyLagos, Nigeria27 May

    FairMoney is a digital platform in Nigeria that allows you access instant loans in a few minutes through our android app.About the role You will be working as ...

    Onsite
  • Sahara Group logo

    Brands & Communication Supervisor

    Sahara GroupLagos, Nigeria25 May

    Sahara Group is a leading privately owned Power, Energy, Gas and Infrastructure Conglomerate established in 1996 with operating companies active in the ...

    Onsite
  • Appzone Limited logo

    Infrastructure Support Engineer

    Appzone LimitedLagos, Nigeria25 May

    AppZone is a response to the growing need in emerging markets for financial services accessibility to the masses. The company was formed with a genuine belief ...

    Onsite
  • Reliance HMO logo

    Technical Lead

    Reliance HMOLagos, Nigeria24 May

    We’re a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance ...

    Remote
  • PZ Cussons logo

    IT Business Analyst

    PZ CussonsLagos, Nigeria24 May

    PZ Cussons Nigeria Plc is part of a multinational consumer goods business, PZ Cussons Plc. We manufacture and distribute some of the best loved brands in ...

    Onsite
  • Wema Bank Plc logo

    Application Architect

    Wema Bank PlcLagos, Nigeria24 May

    Wema Bank offers a range of retail and SME banking, corporate banking, treasury, trade services and financial advisory to its ever-expanding clients. In 2009, ...

    Onsite
  • Canonical logo

    Software Engineering Manager - Container and Virtualisation Infrastructure

    CanonicalLagos, Nigeria24 May

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Onsite
  • Canonical logo

    Containerization & Virtualisation Engineer

    CanonicalLagos, Nigeria24 May

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Onsite
  • Ash Nelson Partners Limited logo

    Lead Implementation Engineer

    Ash Nelson Partners L..Lagos, Nigeria24 May

    Ash Nelson Partners Limited (�ANP�) is a technology company with a key focus on solving Cyber Security, and Cyber Fraud problems for Financial and ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.