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Onsite Networking and Tech Support Jobs in Nigeria

View Onsite networking and tech support jobs below.

  • Baobabplus logo

    Head of IT Operations

    BaobabplusLagos, Nigeria29 October

    We are a social business committed to energy access and digital access in Africa. We make accessible to all innovative products that meet the needs of local ...

    Onsite
  • Universal Human Resource Consult logo

    IT Manager

    Universal Human Resou..Abuja, Nigeria29 October

    Universal Human Resource Consult is a HR Consulting firm that effectively manages Private and Government Organisations, ensuring deployment, engagement and ...

    Onsite
  • Reliable Steel & Plastic Ind. Ltd. logo

    IT Officer

    Reliable Steel & Plas..Anambra, Nigeria29 October

    Reliable Plastic was incorporated on April 28th, 1998. We have been committed to providing the best quality products to our customers since its inception. ...

    Onsite
  • Stresert Services Limited logo

    IT Technician

    Stresert Services Lim..Lagos, Nigeria29 October

    StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated ...

    Onsite
  • Credit Direct Limited logo

    Core Banking Application Engineer (Fineract)

    Credit Direct LimitedLagos, Nigeria29 October

    Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing ...

    Onsite
  • Credit Direct Limited logo

    Database & Application Support Engineer

    Credit Direct LimitedLagos, Nigeria29 October

    Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing ...

    Onsite
  • Credit Direct Limited logo

    Site Reliability Engineer

    Credit Direct LimitedLagos, Nigeria29 October

    Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing ...

    Onsite
  • Credit Direct Limited logo

    IT Governance Analyst

    Credit Direct LimitedLagos, Nigeria29 October

    Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing ...

    Onsite
  • GOALPrime Organization Nigeria (GPON) logo

    Advocacy Officer

    GOALPrime Organizatio..Katsina, Nigeria29 October

    GOALPrime Organization Nigeria (GPON) is a non-governmental and nonprofit organization that strife to make life of vulnerable women and children better through ...

    Onsite
  • Unified Payment Services Limited logo

    Head, E-Commerce Support

    Unified Payment Servi..Lagos, Nigeria29 October

    UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium ...

    Onsite
  • Action Against Hunger | ACF-International logo

    Advocacy and Communication Officer

    Action Against Hunger..Abuja, Nigeria29 October

    Action Against Hunger | ACF International, a global humanitarian organization committed to ending world hunger, works to save the lives of malnourished ...

    Onsite
  • Excellence Community Education Welfare Scheme Ltd/Gte (ECEWS) logo

    IT Officer

    Excellence Community ..Ebonyi, Nigeria29 October

    Excellence Community Education Welfare Scheme Ltd/Gte (ECEWS) is a leading indigenous non-profit organization dedicated to improving access to qualitative ...

    Onsite
  • Alpha Mead Group logo

    IT Support Specialist

    Alpha Mead GroupLagos, Nigeria29 October

    We are a Total Real Estate Solutions Company with operations in more than 10 African Countries and certified to international standards (ISO 9001:2015) by ...

    Onsite
  • LinkOrg Networks logo

    Network Engineer

    LinkOrg NetworksLagos, Nigeria28 October

    LinkOrg Networks is an engineering solution company established to provide satellite communications services and support for Fixed/VSAT remote internet ...

    Onsite
  • Ericsson logo

    Head of Cloud Software and Services Network Management - Solution & Portfolio

    EricssonAbuja, Nigeria28 October

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • Unilever logo

    Strategic CTI Analyst

    UnileverNigeria28 October

    Our brands are trusted everywhere and, by listening to the people who buy them, we've grown into one of the world's most successful consumer goods companies. ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.