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Onsite Networking and Tech Support Jobs in Nigeria (Page 4)

View Onsite networking and tech support jobs below.

  • Boctrust Microfinance Bank logo

    Information Technology Support Officer

    Boctrust Microfinance..Lagos, Nigeria11 November

    BOCTRUST MICROFINANCE BANK is a financial institution licensed by Central Bank of Nigeria to give social and economic Support to the lower middle class, ...

    Onsite
  • Nairametrics logo

    Energy Analyst (Journalist)

    NairametricsLagos, Nigeria11 November

    Nairametrics is a leading financial resource company based in Nigeria. We provide our clients (including visitors to our website) with up to date business, ...

    Onsite
  • Eat'N'Go Limited logo

    IT Support Specialist

    Eat'N'Go LimitedLagos, Nigeria11 November

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • Ultimum Limited logo

    IT Manager

    Ultimum LimitedAbia, Nigeria11 November

    Ultimum Limited is a fast-growing alcoholic & non-alcoholic Beverage’s manufacturing company and Nigerian-based subsidiary of Union Camerounaise de ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    IT End User Support

    Tranter IT Infrastruc..Jigawa, Kano, Nigeria11 November

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • Mecer Consulting Limited logo

    Network Administrator

    Mecer Consulting Limi..Lagos, Nigeria10 November

    Established in 2014, Mecer consulting is a sister company of Dil Consulting limited; which was established 2004. MECER is a consulting firm with world class ...

    Onsite
  • Bluechip Technologies Limited logo

    Unix / Linux Engineer

    Bluechip Technologies..Lagos, Nigeria10 November

    BlueChip Technologies is a leading business application firm focused exclusively on assisting organizations in planning, designing, implementing and operating ...

    Onsite
  • Layer3 logo

    Senior Network Engineer

    Layer3Abuja, Nigeria10 November

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite
  • Strivo Labs logo

    Chief Financial Officer (CFO)

    Strivo LabsLagos, Nigeria10 November

    At Strivo Labs, we are passionate about helping businesses scale with speed and precision. We specialize in providing end-to-end digital solutions, from custom ...

    Onsite
  • HRD Solutions logo

    Network & Infrastructure Manager

    HRD SolutionsOgun, Nigeria10 November

    HRD Solutions is a consulting, strategy formulation and execution, financial services, human resource management, and capacity development. Our management team ...

    Onsite
  • Vennote Technologies Limited logo

    Data Center First Line Support Engineer

    Vennote Technologies ..Lagos, Nigeria10 November

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Onsite
  • Elalan Construction logo

    IT Support Officer

    Elalan ConstructionLagos, Nigeria10 November

    Elalan Construction Company Nigeria Limited - For over 40years, ELALAN has delivered high-quality integrated construction solutions, and we have expanded our ...

    Onsite
  • Swift Networks logo

    Network Engineer

    Swift NetworksLagos, Nigeria08 November

    Our company, Swift Networks is an Indigenous Internet Service Provider Company with outlets spread all over Lagos State. Our core services are the provision of ...

    Onsite
  • Sunflag Nigeira Ltd. logo

    IT Support supervisor

    Sunflag Nigeira Ltd.Lagos, Nigeria08 November

    Sunflag has been in the business of manufacturing Steel in Nigeria since 2004. Sunflag started its textile operations in Nigeria in the year 1961. The ...

    Onsite
  • Eko Maintenance Limited logo

    Helpdesk Officer

    Eko Maintenance Limit..Nigeria08 November

    Eko Maintenance Limited is a rapidly growing Facility Management Company that specializes in maintenance of high rise building facilities with office located ...

    Onsite
  • Dangote logo

    TitleNetwork Operations Specialist

    DangoteLagos, Nigeria08 November

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.