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Networking and Tech Support Mid-level Jobs Jobs in Nigeria

View networking and tech support Mid-level jobs below.

  • Baobabplus logo

    Head of IT Operations

    BaobabplusLagos, Nigeria29 October

    We are a social business committed to energy access and digital access in Africa. We make accessible to all innovative products that meet the needs of local ...

    Onsite
  • Universal Human Resource Consult logo

    IT Manager

    Universal Human Resou..Abuja, Nigeria29 October

    Universal Human Resource Consult is a HR Consulting firm that effectively manages Private and Government Organisations, ensuring deployment, engagement and ...

    Onsite
  • Unified Payment Services Limited logo

    Head, E-Commerce Support

    Unified Payment Servi..Lagos, Nigeria29 October

    UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium ...

    Onsite
  • NewGlobe logo

    Cloud & Systems Operations Lead

    NewGlobeLagos, Nigeria28 October

    NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society. With a ...

    Onsite
  • InterSwitch logo

    Lead, Application & DataBase Control

    InterSwitchLagos, Nigeria27 October

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Onsite
  • Mecer Consulting Limited logo

    Chief Technology Officer (MFB)

    Mecer Consulting Limi..Abuja, Nigeria27 October

    Established in 2014, Mecer consulting is a sister company of Dil Consulting limited; which was established 2004. MECER is a consulting firm with world class ...

    Onsite
  • Primly Premium Solutions Ltd logo

    IT Operations & Web Specialist

    Primly Premium Soluti..Abuja, Nigeria27 October

    PPS is a technology Solution company established in Nigeria to provide innovative solutions to basic issues that occur in everyday life. We offer consultancy ...

    Onsite
  • eRecruiter Nigeria logo

    Head of Operations (After Sales Support)

    eRecruiter NigeriaLagos, Nigeria27 October

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • Pulse NG logo

    Features Lead

    Pulse NGLagos, Nigeria25 October

    Pulse.ng is Nigeria's popular news platform online highlighting the entertainment, style, and news that are part of and the West African DNA.We are hiring ...

    Onsite
  • Olam Agri logo

    Application Lead - IT Application Support

    Olam AgriLagos, Nigeria25 October

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite
  • Olam Agri logo

    Country IT Head

    Olam AgriLagos, Nigeria24 October

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite
  • El-Bukelz Nigeria Limited logo

    Application Lead - IT Application Support

    El-Bukelz Nigeria Lim..Lagos, Nigeria24 October

    El-bukelz (Nigeria) Limited is an indigenous Engineering, Procurement and Construction (EPC) Company operating in Nigeria. It was incorporated as a limited ...

    Onsite
  • NANA Girls and Women Empowerment Initiative logo

    Communication Officer

    NANA Girls and Women ..Sokoto, Nigeria24 October

    Nana started as a community based initiative in Yauri Emirate in 2008 to improve student academic performance in secondary schools by supporting teachers to ...

    Onsite
  • First Excelsia logo

    Chief Finance Officer (Abuja)

    First ExcelsiaLagos, Nigeria24 October

    FirstExcelsia is a firm of highly versatile and renowned Human Resources, Organisational Development and Management consultants. We have an in-depth ...

    Onsite
  • straitPay logo

    Business Operations Manager

    straitPayLagos, Nigeria24 October

    Spending and Investing in Africa should not require endless paperwork & brain numbing bureaucracy. We created straitPay to invite financial prosperity in all ...

    Onsite
  • Layer3 logo

    Senior Network Engineer

    Layer3Lagos, Nigeria22 October

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.