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Networking and Tech Support Mid-level Jobs Jobs in Nigeria

View networking and tech support Mid-level jobs below.

  • First Bank logo

    Team Lead, Mastercard Settlement

    First BankLagos, Nigeria16 May

    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 ...

    Onsite
  • First Bank logo

    Head, E-Product Settlement

    First BankLagos, Nigeria16 May

    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 ...

    Onsite
  • ACCION Microfinance Bank logo

    Chief Information Security Officer (CISO)

    ACCION Microfinance B..Lagos, Nigeria16 May

    Established in 2007, Accion Microfinance Bank has a mission, "To economically empower micro-entrepreneurs and low-income earners by providing financial ...

    Onsite
  • Redeemers Health Village logo

    Communications Lead

    Redeemers Health Vill..Ogun, Nigeria16 May

    At Redeemer Health Village, we are driven by a steadfast commitment to providing exceptional healthcare services grounded in the values of love, compassion, ...

    Onsite
  • Danish Refugee Council (DRC) logo

    IT Specialist

    Danish Refugee Counci..Abuja, Nigeria15 May

    The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organisation founded in 1956 that works in more than 30 countries throughout ...

    Onsite
  • Ericsson logo

    Solution Architect

    EricssonLagos, Abuja, Nigeria15 May

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • Flutterwave logo

    Manager, Switching Operations

    FlutterwaveLagos, Nigeria15 May

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Onsite
  • Willers Solutions logo

    Solution Architect Engineer

    Willers SolutionsLagos, Nigeria15 May

    We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy ...

    Onsite
  • Helium Health logo

    Communications Lead

    Helium HealthLagos, Nigeria14 May

    Helium Health is a full-service Healthtech company that provides a suite of solutions for healthcare providers, payers, and patients in emerging markets � ...

    Onsite
  • H. Pierson Associates logo

    Group Head, Technology and Innovation

    H. Pierson AssociatesLagos, Nigeria14 May

    Our company, H. Pierson Associates, is a boutique consulting firm with over 60 seasoned professionals with varied experiences in both the private and public ...

    Onsite
  • Development Exchange Centre (DEC) logo

    Head, Knowledge Management and Communication

    Development Exchange ..Bauchi, Nigeria14 May

    DEC Nigeria is a membership, non-governmental, non-religious, non-political organization that is providing social and micro financial services to women groups, ...

    Onsite
  • Nextzon Business Services Limited logo

    ICT Officer

    Nextzon Business Serv..Lagos, Nigeria14 May

    NEXTZON Business Services Limited was incorporated on 7th March, 2005 to carry on business as a corporate venturing and management/business advisory ...

    Onsite
  • MTN Nigeria logo

    Engineer - IP.MTN GlobalConnect

    MTN NigeriaNigeria14 May

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • M-KOPA logo

    Head of Technical Products (Strategy) - E-Mobility

    M-KOPALagos, Nigeria13 May

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our ...

    Onsite
  • Providus Bank logo

    Head, IT Governance and Enterprise Architecture

    Providus BankLagos, Nigeria13 May

    ProvidusBank is a Personal and Private commercial bank in Nigeria with strength in IT infrastructure and digital channels to support fin-techs and ...

    Onsite
  • Sterling Health HMO logo

    IT Officer

    Sterling Health HMOLagos, Nigeria13 May

    We are a National Health Insurance Agency (NHIA)-accredited Health Maintenance Organization (HMO) that has been providing 24/7/365 quality affordable ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.