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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 2)

View networking and tech support Mid-level jobs below.

  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Engineering Manager

    Moniepoint Inc. (Form..Lagos, Nigeria05 June

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • IT Horizons Limited logo

    Team Lead, Network

    IT Horizons LimitedLagos, Nigeria05 June

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • InterSwitch logo

    Team Lead, Mobile Engineering (Android POS)

    InterSwitchLagos, Nigeria05 June

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Dwight Patterson Consultants logo

    Database Administrator

    Dwight Patterson Cons..Lagos, Nigeria05 June

    Dwight Patterson Consultants - We are a leading workforce solutions company, offering flexible placement, permanent placement, outsourcing and managed services ...

    Onsite
  • Dwight Patterson Consultants logo

    Site Reliability Manager

    Dwight Patterson Cons..Lagos, Nigeria05 June

    Dwight Patterson Consultants - We are a leading workforce solutions company, offering flexible placement, permanent placement, outsourcing and managed services ...

    Onsite
  • Dangote logo

    ICT Governance and Compliance Team Lead

    DangoteLagos, Nigeria04 June

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • CONIAH Systems Support Limited logo

    Network Administrator

    CONIAH Systems Suppor..Lagos, Nigeria04 June

    Our ICT Solutions range from the development and deployment of cutting edge Business Software Applications to the deployment of cutting edge ICT communication ...

    Onsite
  • Greenwich Trustees Limited logo

    Head, Information Technology

    Greenwich Trustees Li..Lagos, Nigeria04 June

    Greenwich Trustees Limited, a member of the Greenwich Trust Group; one of Nigeria’s leading independent Investment Banking firm, commenced operations in year ...

    Onsite
  • Nerdbug Limited logo

    Technical Lead

    Nerdbug LimitedNigeria04 June

    Nerdbug is a fast-growing Software Development company. We take pride in our creative approach to problem-solving and our innovative solutions for our clients. ...

    Remote
  • 9Mobile logo

    Manager, IP Backbone

    9MobileAbuja, Nigeria04 June

    9Mobile is a Nigerian telecommunications services provider, currently operating in Nigeria. 9Mobile is formerly known as Etisalat Nigeria.Oversee the functions ...

    Onsite
  • Africa Plus Partners Nigeria Limited (APPNL) logo

    Public Relations Officer

    Africa Plus Partners ..Edo, Nigeria04 June

    Africa Plus Partners Nigeria Limited (APPNL) is a SEC licensed asset management company focused on infrastructure fund management and on the execution of ...

    Onsite
  • Equinix Nigeria logo

    IP Planning Supervisor

    Equinix NigeriaLagos, Nigeria04 June

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Hybrid
  • Dover Engineering Limited logo

    Operational Technology (OT) Security Engineer

    Dover Engineering Lim..Rivers, Nigeria03 June

    Dover Engineering, a subsidiary of the Dover group, is a leading engineering company with experience in delivering swift, cost-effective, and innovative ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Director, IT Audit

    Moniepoint Inc. (Form..Lagos, Nigeria03 June

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • PZ Cussons logo

    Head of Category - Personal Care

    PZ CussonsLagos, Nigeria02 June

    PZ Cussons Nigeria Plc is part of a multinational consumer goods business, PZ Cussons Plc. We manufacture and distribute some of the best loved brands in ...

    Onsite
  • PG Consulting limited logo

    IT Manager (Orion ERP Specialist)

    PG Consulting limitedKogi, Nigeria02 June

    PG Consulting limited is a business optimization consulting firm that leverages the techniques of business research, cutting edge innovation and scientific ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.