datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 2)

View networking and tech support Mid-level jobs below.

  • Airtel logo

    IN & VAS Operations Engineer

    AirtelLagos, Nigeria12 March

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Zenith Carex International Limited logo

    IT Officer

    Zenith Carex Internat..Abuja, Nigeria11 March

    We are a logistics and clearing company with many years of cognate experience in Freight forwarding, Customs clearance, haulage and related logistics services. ...

    Onsite
  • Alfred & Victoria Associates logo

    Service Delivery Supervisor

    Alfred & Victoria..Lagos, Nigeria10 March

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Uniccon Group logo

    AI Specialist Engineer

    Uniccon GroupAbuja, Nigeria10 March

    Expertise & Experience for best results. Building Africa’s economy through innovative technology solutions.Job Summary We are seeking a highly skilled AI ...

    Onsite
  • Alfred & Victoria Associates logo

    Solution Architect (Infrastructure)

    Alfred & Victoria..Lagos, Nigeria10 March

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Elevated HR Limited logo

    Head of IT / Chief Technology Officer (CTO)

    Elevated HR LimitedLagos, Nigeria10 March

    Elevated HR Limited is a rapidly expanding recruitment and staffing company. A one-stop place for employers looking to recruit top talents across different ...

    Onsite
  • Procept Associates Professional Services Limited logo

    Linux Engineer

    Procept Associates Pr..Lagos, Nigeria09 March

    Procept Associates Ltd. was formed in Canada in 1983 to provide project management advisory and training services, initially to engineering and construction ...

    Onsite
  • Vennote Technologies Limited logo

    System Administrator (MS EndPoint, Power BI, Apache and Kaspersky)

    Vennote Technologies ..Lagos, Nigeria09 March

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Onsite
  • OPay logo

    IT Manager

    OPayLagos, Nigeria09 March

    OPay is a financial technology company that empowers users and enables them to accomplish more with their money by providing smart financial services.Summary ...

    Onsite
  • Swift Networks logo

    IP Core Network Engineer

    Swift NetworksLagos, Nigeria07 March

    Our company, Swift Networks is an Indigenous Internet Service Provider Company with outlets spread all over Lagos State. Our core services are the provision of ...

    Onsite
  • Stanbic IBTC logo

    ,Architect, Enterprise

    Stanbic IBTCLagos, Nigeria06 March

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • The Youth Initiative for Advocacy, Growth & Advancement (YIAGA) logo

    Foreign Information and Elections Interference Manager

    The Youth Initiative ..Abuja, Nigeria06 March

    Youth Initiative for Advocacy, Growth & Advancement (YIAGA) aka Youth Action Initiative Africa is a youth-based non-governmental organization that promotes ...

    Onsite
  • Bill And Melinda Gates Foundation logo

    Senior Communications Officer

    Bill And Melinda Gate..Abuja, Nigeria06 March

    Bill & Melinda Gates Foundation (BMGF or the Gates Foundation) is the largest private foundation in the world, founded by Bill and Melinda Gates. It was ...

    Onsite
  • Cumbrian Consulting logo

    IT Specialist (Information Technology)

    Cumbrian ConsultingLagos, Nigeria04 March

    Cumbrian Consult Limited is a dynamic, multi-disciplinary Management Consulting Group. We provide unique insights, expert support services and sustainable ...

    Onsite
  • Alaro City logo

    ICT Manager

    Alaro CityLagos, Nigeria04 March

    Alaro City, is a mixed-income, city-scale development with areas for offices, logistics and warehousing, homes, schools, healthcare facilities, hotels, ...

    Onsite
  • Dangote logo

    Tech & Innovation Specialist

    DangoteLagos, Nigeria03 March

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.