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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 3)

View networking and tech support Mid-level jobs below.

  • Jubaili Agrotec Limited logo

    IT Operations Supervisor

    Jubaili Agrotec Limit..Abuja, Nigeria22 November

    Jubaili Agrotec ltd was established in 2002 (in Nigeria) by the sons of Abdullatif Jubaili as the fruit of their strong solid experience in the field of ...

    Onsite
  • Ikeja Electricity Distribution Company logo

    Senior IT Project Analyst

    Ikeja Electricity Dis..Lagos, Nigeria21 November

    Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja ...

    Onsite
  • iRecruiters Africa Limited logo

    Application and Database Manager

    iRecruiters Africa Li..Lagos, Nigeria21 November

    iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s ...

    Onsite
  • The People Practice logo

    Full-Stack Engineer

    The People PracticeLagos, Nigeria21 November

    The People Practice helps startups scale, and accelerate impact by providing bespoke people-centred solutions. The People Practice helps people access ...

    Onsite
  • M365Connect logo

    Linux Server Administrator

    M365ConnectLagos, Nigeria20 November

    Job Description: We are seeking a highly experienced Senior Linux Server Administrator to join our team on a part-time basis (10-15 hours weekly) as a ...

    Remote
  • Primly Premium Solutions Ltd logo

    IT Operations & Web Specialist

    Primly Premium Soluti..Abuja, Nigeria20 November

    PPS is a technology Solution company established in Nigeria to provide innovative solutions to basic issues that occur in everyday life. We offer consultancy ...

    Onsite
  • GN128 Solutions logo

    IT Support Officer (Intern)

    GN128 SolutionsLagos, Nigeria20 November

    GN128 develops, maintains and sells application software and related services, our mission and values are to help our clients realize their full potential. ...

    Onsite
  • Sigma Consult logo

    Chief Information Officer (CIO)

    Sigma ConsultLagos, Nigeria19 November

    Sigma Consult is a key player in business consulting and advisory services within Nigeria with focus on the healthcare industry. We bridge gaps between inputs ...

    Onsite
  • T.O.N Corporate Services logo

    SOC Architect

    T.O.N Corporate Servi..Lagos, Nigeria19 November

    We are a business management firm with a primary focus on helping Start-ups thrive and achieve their business goals. We offer a wide range of corporate ...

    Onsite
  • Ericsson logo

    Head of BOS UAE & Bahrain

    EricssonLagos, Nigeria18 November

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • VIP Express Tourism Limited logo

    Head of IT

    VIP Express Tourism L..Rivers, Nigeria18 November

    When you seize the opportunity to travel abroad, you ignite an exclusive journey of discovering new worlds. You open yourself up to uninterrupted relaxation, ...

    Onsite
  • Habrams Energy logo

    Support Services Analyst III

    Habrams EnergyLagos, Nigeria18 November

    Habrams Energy’s ongoing success is based on ‘seamless’ collaboration with a ‘can do’ approach that gets results as we harness ...

    Onsite
  • T2 (Formerly 9Mobile) logo

    Manager, Solution Architect

    T2 (Formerly 9Mobile)Lagos, Nigeria18 November

    T2 Mobile is the new brand identity for the Nigerian telecommunications company previously known as 9mobile JOB SUMMARY Coordinate the planning, analysis ...

    Onsite
  • T2 (Formerly 9Mobile) logo

    Manager, IT Infrastructure Operations

    T2 (Formerly 9Mobile)Lagos, Nigeria18 November

    T2 Mobile is the new brand identity for the Nigerian telecommunications company previously known as 9mobile Job Summary Hands-on Expert to take charge of ...

    Onsite
  • Revolutionary Health Maintenance Organization (RevoHealth) logo

    Manager, Information Technology (IT) - HMO Organization

    Revolutionary Health ..Abuja, Nigeria18 November

    RevoHealth (RVH) is a Nigerian Health Maintenance Organisation (HMO) established as a transformative health financing initiative committed to redefining access ...

    Onsite
  • Payment Access System Limited (PaySys) logo

    Head, Information Security Officer

    Payment Access System..Abuja, Nigeria18 November

    Payment Access System Limited (PaySys) is a CBN-licensed Payment Service Provider (PSP), Payment Terminal Service Provider (PTSP), and holder of a Super-Agent ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.