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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 3)

View networking and tech support Mid-level jobs below.

  • MacTay Consulting logo

    Head of Information Technology

    MacTay ConsultingLagos, Nigeria17 April

    MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 ...

    Onsite
  • Prosperis Holdings Company Limited logo

    Head, Information Technology

    Prosperis Holdings Co..Lagos, Nigeria17 April

    Prosperis Holdings Company Limited is a principal investment firm that invests in Green Field and Brown Field opportunities with significant growth potentials ...

    Onsite
  • Dangote logo

    SAP Quality Review Lead

    DangoteLagos, Nigeria16 April

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • ECLAT HR Consulting logo

    Chief Operating Officer (COO)

    ECLAT HR ConsultingAbuja, Nigeria16 April

    Éclat HR is a progressive Human Resource Management Firm with its Headquarters in Abuja, Nigeria. We are a team of professionals from various ...

    Onsite
  • Arnergy Solar Limited logo

    Lead, Solution Architect

    Arnergy Solar LimitedLagos, Nigeria16 April

    ARNERGY is a distributed utility technology company that leverage Internet of Things (IoT) to deploy affordable, reliable distributed solar energy solutions to ...

    Onsite
  • Ultimum Limited logo

    IT Manager

    Ultimum LimitedAbia, Nigeria16 April

    Ultimum Limited is a fast-growing alcoholic & non-alcoholic Beverage’s manufacturing company and Nigerian-based subsidiary of Union Camerounaise de ...

    Onsite
  • Economic Community of West African States (ECOWAS) logo

    Information Officer, Outreach

    Economic Community of..Abuja, Nigeria16 April

    Welcome to the Economic Community of West African States (ECOWAS). Established on May 28 1975 via the treaty of Lagos, ECOWAS is a 15-member regional group ...

    Onsite
  • HRD Solutions logo

    Chief Technology Officer

    HRD SolutionsLagos, Nigeria15 April

    HRD Solutions is a consulting, strategy formulation and execution, financial services, human resource management, and capacity development. Our management team ...

    Onsite
  • Reliance HMO logo

    Global Provider Lead

    Reliance HMONigeria15 April

    We’re a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance ...

    Remote
  • Swift Networks logo

    IP Networking Engineer

    Swift NetworksLagos, Nigeria14 April

    Our company, Swift Networks is an Indigenous Internet Service Provider Company with outlets spread all over Lagos State. Our core services are the provision of ...

    Onsite
  • HR-on-Wheels logo

    Technical Adviser

    HR-on-WheelsLagos, Nigeria14 April

    HR-on-Wheels is the premier one-stop shop for all HR needs of your startup and SMEs. We understand the importance of laying the right foundation for your ...

    Onsite
  • Airtel logo

    Lead, PS Core & MPBN Planning

    AirtelLagos, Nigeria14 April

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • FITC logo

    IT Manager

    FITCPlateau, Nigeria12 April

    FITC was established in 1981 as a non profit organisation that is limited by guarantee, based on the Company’s Act of 1968 and in response to the ...

    Onsite
  • Adara Empowerment Foundation logo

    Communications and Partnerships Officer

    Adara Empowerment Fou..Lagos, Nigeria12 April

    Adara Foundation is a nonprofit social enterprise that focuses on empowering women for self-actualization; supporting, promoting and documenting Africa’s ...

    Onsite
  • Compovine Technologies logo

    Server Administrator

    Compovine Technologie..Lagos, Nigeria11 April

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • First Ally logo

    E-Business Officer

    First AllyLagos, Nigeria11 April

    First Ally Capital was incorporated on May 20, 2014 as an Issuing House and Financial Advisory firm, with an authorized share capital of N2.5 billion, and an ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.