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Networking and Tech Support Jobs in Abuja

View Networking and Tech Support jobs in Abuja below.

  • Royal Resource Management (RRM) logo

    Hardware Engineer

    Royal Resource Manage..Abuja, Nigeria12 December

    Royal Resource Management (RRM), a digital marketing and consulting firmAbout the Role We are looking for a dedicated, hands-on, and enthusiastic Entry-Level ...

    Onsite
  • Hempawa Consult logo

    Administrative and Communications Support

    Hempawa ConsultAbuja, Nigeria12 December

    HEMPAWA CONSULT is a global strategy consulting firm with offices across Nigeria. We counsel our clients on their key strategic issues, leveraging our deep ...

    Onsite
  • Sage Schools logo

    ICT Tutor

    Sage SchoolsAbuja, Nigeria12 December

    The Sage School is a friendly, safe and secure environment. We have a colourful and well equipped indoor and outdoor space. Our classrooms are designed to ...

    Onsite
  • TAF Africa (Formerly The Albino Foundation) logo

    IT Officer

    TAF Africa (Formerly ..Abuja, Nigeria11 December

    TAF Africa is an independent non-governmental/not-for profit organization originally established to promote health, socio-economic rights, well-being, and ...

    Onsite
  • Fort Knox Group logo

    I.T Officer

    Fort Knox GroupAbuja, Nigeria10 December

    Fort Knox Group is one of the most diversified security and financial outfits in West Africa with fixed based operation in Nigeria servicing security contracts ...

    Onsite
  • United Nations High Commissioner for Refugees (UNHCR) logo

    Associate External Relations Officer

    United Nations High C..Abuja, Nigeria10 December

    UNHCR was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to ...

    Onsite
  • Alphabait Realty Ltd logo

    IT Officer

    Alphabait Realty LtdAbuja, Nigeria08 December

    Alphabait Realty is a premium real estate development firm specializing in residential and multi-use projects designed by incredible artistry and impeccable ...

    Onsite
  • Campus Technologies Limited logo

    Microsoft Certified Systems Engineer (MCSE)

    Campus Technologies L..Abuja, Nigeria06 December

    Campus Technologies Limited is a multi-product consulting firm that provides Information Technology consulting services across various industry sectors. We are ...

    Onsite
  • eHealth4everyone logo

    IT Support Assistant

    eHealth4everyoneAbuja, Nigeria05 December

    eHealth4everyone is a leading digital health social enterprise dedicated to making the world healthier. We are a new kind of mission-driven organization with ...

    Onsite
  • eHealth4everyone logo

    IT Support Intern (NYSC)

    eHealth4everyoneAbuja, Nigeria05 December

    eHealth4everyone is a leading digital health social enterprise dedicated to making the world healthier. We are a new kind of mission-driven organization with ...

    Onsite
  • Jewels Leading Lights Academy logo

    ICT Support / Technician

    Jewels Leading Lights..Abuja, Nigeria04 December

    Jewels Leading Lights Academy is a Christian school that started off in September 2013 and was birth from the Bible club where children gather every Saturday ...

    Onsite
  • Ericsson logo

    Head of Business Operations and Services (BOS) Program Office Europe

    EricssonAbuja, Nigeria03 December

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • Vitel Wireless Limited logo

    Systems Engineer Manager – Core Network

    Vitel Wireless Limite..Abuja, Nigeria02 December

    Vitel Wireless Limited has become a renowned company in the industry for our expertise and has contributed to several standards and innovations in data ...

    Onsite
  • Digital Virgo logo

    IT Technical Project Manager

    Digital VirgoAbuja, Nigeria02 December

    Digital Virgo Group was Founded in 2008 and is one of the world’s leading providers of mobile payment via Carrier Billing solutions. For more than 15 years, ...

    Onsite
  • MoneyLine with Nancy logo

    Operations

    MoneyLine with NancyAbuja, Nigeria01 December

    MoneyLine with Nancy is dedicated to daily educating and transforming our audience to understand the deep workings of economic policies, business trends, ...

    Onsite
  • Vitel Wireless Limited logo

    NOC Support Engineer

    Vitel Wireless Limite..Abuja, Nigeria01 December

    Vitel Wireless Limited has become a renowned company in the industry for our expertise and has contributed to several standards and innovations in data ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.