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Networking and Tech Support Jobs in Abuja

View Networking and Tech Support jobs in Abuja below.

  • The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) logo

    Health Informatics Officer

    The Henry M. Jackson ..Abuja, Nigeria10 October

    The Henry M. Jackson Foundation for the Advancement of Military Medicine is a global nonprofit organization created by Congress in 1983 to assist in ...

    Onsite
  • John Snow Inc - JSI logo

    IT Officer

    John Snow Inc - JSIAbuja, Nigeria10 October

    John Snow, Inc., and our nonprofit JSI Research & Training Institute, Inc., are public health management consulting and research organizations dedicated to ...

    Onsite
  • Getfit Technologies logo

    IT Officer

    Getfit TechnologiesAbuja, Nigeria08 October

    Getfit Technologies Ltd is the premium supplier of top-of-the-line fitness wearables in Sub-Sahara Africa, founded in 2018 and currently headquartered in ...

    Onsite
  • IpNX Nigeria Limited logo

    Service Fulfillment Engineer

    IpNX Nigeria LimitedAbuja, Nigeria07 October

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • IpNX Nigeria Limited logo

    OSP Deployment Officer

    IpNX Nigeria LimitedAbuja, Nigeria07 October

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • eHealth4everyone logo

    DevOps Engineer / Linux Administrator

    eHealth4everyoneAbuja, Oyo, Nigeria07 October

    eHealth4everyone is a leading digital health social enterprise dedicated to making the world healthier. We are a new kind of mission-driven organization with ...

    Onsite
  • eHealth4everyone logo

    Al Engineer

    eHealth4everyoneAbuja, Oyo, Nigeria07 October

    eHealth4everyone is a leading digital health social enterprise dedicated to making the world healthier. We are a new kind of mission-driven organization with ...

    Onsite
  • Sydani Group logo

    Communications Lead

    Sydani GroupAbuja, Nigeria07 October

    Sydani Initiative for International Development is a management consulting firm based in Abuja, Nigeria. With our team of experienced management consultants, ...

    Onsite
  • Norwegian Refugee Council (NRC) logo

    Communications Technical Assistant INGO Forum

    Norwegian Refugee Cou..Abuja, Nigeria05 October

    The Norwegian Refugee Council (NRC) is an independent, humanitarian, non-profit, non-governmental organisation. We provide assistance, protection and durable ...

    Onsite
  • LOPTERRA logo

    Communication Officer

    LOPTERRAAbuja, Nigeria04 October

    Lopterra leaders empower the business by investing in experienced professionals skilled to provide the core of our services, with a leadership influence that ...

    Onsite
  • Cedarcrest Hospitals logo

    ICT Software Administrator

    Cedarcrest HospitalsAbuja, Nigeria04 October

    Cedarcrest Hospitals / Cedarcrest Orthopaedic Clinics Ltd is a modern specialist medical care centre located in the heart of Abuja, Nigeria’s blossoming ...

    Onsite
  • Ericsson logo

    Support and Repair Solution Architect

    EricssonLagos, Abuja, Nigeria04 October

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • TechnoServe logo

    Information Technology Senior Administrator

    TechnoServeAbuja, Nigeria04 October

    We are a nonprofit organization that develops business solutions to poverty by linking people to information, capital and markets. Our work is rooted in the ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    IT Support Officer - Abuja

    Tranter IT Infrastruc..Abuja, Nigeria04 October

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • Garki Hospital Abuja (GHA) logo

    Neurologist

    Garki Hospital Abuja ..Abuja, Nigeria02 October

    Garki Hospital Abuja is owned by the Federal Capital Territory Administration (FCTA). It was closed in 2001 for full renovation. In March 2007, a concession ...

    Onsite
  • ICRC - International Committee of the Red Cross logo

    ICT Specialist 2

    ICRC - International ..Abuja, Nigeria27 September

    The International Red Cross and Red Crescent Movement is the largest humanitarian network in the world. Its mission is to alleviate human suffering, protect ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.