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Networking and Tech Support Jobs in Abuja

View Networking and Tech Support jobs in Abuja below.

  • T2 (Formerly 9Mobile) logo

    Specialist, Systems and Solutions

    T2 (Formerly 9Mobile)Abuja, Nigeria07 November

    T2 Mobile is the new brand identity for the Nigerian telecommunications company previously known as 9mobile Job Summary Be part of the team that drive OSS ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    IT End User Support - Lagos and Abuja

    Tranter IT Infrastruc..Lagos, Abuja, Nigeria06 November

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • IT Horizons Limited logo

    Network & Implementation Engineer

    IT Horizons LimitedAbuja, Nigeria06 November

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • eHealth4everyone logo

    IT Support Intern (NYSC)

    eHealth4everyoneAbuja, Nigeria06 November

    eHealth4everyone is a leading digital health social enterprise dedicated to making the world healthier. We are a new kind of mission-driven organization with ...

    Onsite
  • Policy Innovation Centre (PIC) Institute logo

    ICT Specialist

    Policy Innovation Cen..Abuja, Nigeria05 November

    The Policy Innovation Centre (PIC) Institute is at the forefront of a transformative movement to connect rigorous academic research with practical ...

    Onsite
  • Tolbert Specialists Hospital logo

    IT Support Officer

    Tolbert Specialists H..Abuja, Nigeria04 November

    Tolbert Specialist Hospital is an Ultra-modern Hospital that operates 24 Hours daily . At tolbert, we provide excellent health care services to both in and out ...

    Onsite
  • Fiphs Infrastructure Limited logo

    IT Officer - Entry Level

    Fiphs Infrastructure ..Abuja, Nigeria04 November

    FIPHS Infrastructure Limited is a response to a high infrastructure deficit in Africa which has given rise to the need to build an indigenous world-class ...

    Onsite
  • HRLeverage Africa logo

    IT Support Staff

    HRLeverage AfricaAbuja, Nigeria04 November

    HRLeverage Africa is an HR, Outsourcing and Recruitment Service Provider. As a company, we deliver excellent spectrum of HR Business Solutions through a ...

    Onsite
  • Rhizome Consulting logo

    Lead, Scrum Master & Process Optimisation

    Rhizome ConsultingAbuja, Nigeria04 November

    Our primary objective is to meet both the needs of our client and to exceed their expectations. We offer a broad range of services, tailored to our client ...

    Onsite
  • eHealth4everyone logo

    IT Support Assistant

    eHealth4everyoneAbuja, Nigeria04 November

    eHealth4everyone is a leading digital health social enterprise dedicated to making the world healthier. We are a new kind of mission-driven organization with ...

    Onsite
  • OneBox Media logo

    Technical Support Lead

    OneBox MediaAbuja, Nigeria03 November

    One Box Media is a forward-thinking creative and media agency helping brands tell powerful stories through strategy, design, and technology. We’re passionate ...

    Onsite
  • Digital Virgo logo

    IT Technical Project Manager

    Digital VirgoAbuja, Nigeria03 November

    Digital Virgo Group was Founded in 2008 and is one of the world’s leading providers of mobile payment via Carrier Billing solutions. For more than 15 years, ...

    Onsite
  • Universal Human Resource Consult logo

    IT Manager

    Universal Human Resou..Abuja, Nigeria29 October

    Universal Human Resource Consult is a HR Consulting firm that effectively manages Private and Government Organisations, ensuring deployment, engagement and ...

    Onsite
  • Action Against Hunger | ACF-International logo

    Advocacy and Communication Officer

    Action Against Hunger..Abuja, Nigeria29 October

    Action Against Hunger | ACF International, a global humanitarian organization committed to ending world hunger, works to save the lives of malnourished ...

    Onsite
  • Ericsson logo

    Head of Cloud Software and Services Network Management - Solution & Portfolio

    EricssonAbuja, Nigeria28 October

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • Wells Carlton Hotel & Apartments logo

    IT Support Office

    Wells Carlton Hotel &..Abuja, Nigeria28 October

    Welcome to The Wells Carlton. A tour of The Wells Carlton Hotel and Luxury Apartments is a surreal, fantasy-like journey into a glamorous world of pure luxury ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.