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Networking and Tech Support Jobs in Abuja

View Networking and Tech Support jobs in Abuja below.

  • GIZ Nigeria logo

    IT Assistant

    GIZ NigeriaAbuja, Nigeria22 April

    International cooperation between Germany and Nigeria commenced in 1974. GIZ was initially represented by an office in Lagos until 2003, but since 2004 it has ...

    Onsite
  • SystemOne Limited logo

    Field Support Network Administrator

    SystemOne LimitedAbuja, Nigeria19 April

    SystemOne is a technology business that has served healthcare organizations to reduce the burden of infectious disease since 2013. We employ a team of engaged ...

    Onsite
  • Ceesolar logo

    Communications Officer

    CeesolarAbuja, Nigeria18 April

    Ceesolar is an indigenous company located in Jabi, Abuja. We specialize in four major business segments which are: Construction of Mini-grid, Commercial and ...

    Onsite
  • Sydani Group logo

    IT

    Sydani GroupLagos, Abuja, Nigeria17 April

    Sydani Initiative for International Development is a management consulting firm based in Abuja, Nigeria. With our team of experienced management consultants, ...

    Onsite
  • Discovering Talents Academy logo

    Computer Operator

    Discovering Talents A..Abuja, Nigeria17 April

    Discovering Talents Academy, a fast-growing Nursery and Primary School in Gwarinpa, Abuja, offers first class education from preschool to primary levels. ...

    Onsite
  • Work Dey HR Services logo

    Technical Assistant

    Work Dey HR ServicesAbuja, Nigeria17 April

    Work Dey HR Services is a human resources consulting company Key Responsibilities Provide technical assistance and support to our team. Troubleshoot and ...

    Onsite
  • IpNX Nigeria Limited logo

    Service Fulfillment Engineer

    IpNX Nigeria LimitedAbuja, Nigeria16 April

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Rhizome Consulting logo

    Chief Technology Officer

    Rhizome ConsultingAbuja, Nigeria16 April

    Our primary objective is to meet both the needs of our client and to exceed their expectations. We offer a broad range of services, tailored to our client ...

    Onsite
  • WaterAid logo

    Global IT Operations Manager

    WaterAidAbuja, Nigeria15 April

    With a population of over 150 million people, Nigeria is the most populous country in Africa. Political unrest, poor governance and corruption have led to ...

    Onsite
  • Chemonics International logo

    IT Associate

    Chemonics Internation..Abuja, Nigeria15 April

    At Chemonics, we believe our mission of helping people live healthier, more productive, and more independent lives is driven by our commitment to ...

    Onsite
  • Hilton Worldwide logo

    Information System Manager

    Hilton WorldwideAbuja, Nigeria12 April

    The most recognized name in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader of hospitality. With over 92 years ...

    Onsite
  • The Nigeria Centre for Disease Control (NCDC) logo

    IT Assistant

    The Nigeria Centre fo..Abuja, Nigeria12 April

    The Nigeria Centre for Disease Control (NCDC) is the government agency with the mandate to coordinate the surveillance, detection and response to infectious ...

    Onsite
  • Identiko Integrated Solutions logo

    System Engineer

    Identiko Integrated S..Abuja, Nigeria10 April

    Identiko is an innovation leader in the field of Identity management. We are a team of dedicated, highly technical and experienced information and ...

    Onsite
  • Backbone Connectivity Network - BCN Nigeria logo

    Head, Public Sector

    Backbone Connectivity..Abuja, Nigeria04 April

    Backbone Connectivity Network Nigeria Limited is the Premier Metro Fiber Provider in Nigeria, offering Broadband, Connectivity(Metro link) and Managed Services ...

    Onsite
  • Nile University of Nigeria logo

    Tech Support Specialist

    Nile University of Ni..Abuja, Nigeria03 April

    Tertiary level education forms the bedrock of high level manpower development in any nation. This highlights the need for a qualitative education at this ...

    Onsite
  • IpNX Nigeria Limited logo

    Network Engineer

    IpNX Nigeria LimitedAbuja, Nigeria02 April

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.