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Networking and Tech Support Jobs in Abuja

View Networking and Tech Support jobs in Abuja below.

  • United Nations High Commissioner for Refugees (UNHCR) logo

    Senior IT Associate

    United Nations High C..Abuja, Nigeria31 January

    UNHCR was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to ...

    Onsite
  • Pennington Promise Limited logo

    Lead, Technology & Systems

    Pennington Promise Li..Abuja, Nigeria29 January

    Pennington Promise Limited is a premier ethically driven and socially conscious private markets-focused alternative investment firm creating long-term value ...

    Onsite
  • Zipline logo

    Network Engineer

    ZiplineAbuja, Nigeria28 January

    We didn't just build the world's largest autonomous network, we're transforming what's possible with on-demand delivery.About You and The Role We are seeking ...

    Onsite
  • Hilton Worldwide logo

    IT Coordinator

    Hilton WorldwideAbuja, Nigeria23 January

    The most recognized name in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader of hospitality. With over 92 years ...

    Onsite
  • Intavalto Nigeria Limited logo

    Chief Technical Officer

    Intavalto Nigeria Lim..Abuja, Nigeria22 January

    Intavalto Nigeria Limited is a diversified technology company based in Abuja, Nigeria, specializing in smart home automation, renewable energy products, and ...

    Onsite
  • LOPTERRA logo

    Communications Officer

    LOPTERRAAbuja, Nigeria22 January

    Lopterra leaders empower the business by investing in experienced professionals skilled to provide the core of our services, with a leadership influence that ...

    Onsite
  • IpNX Nigeria Limited logo

    Regional Team Lead – Service Delivery

    IpNX Nigeria LimitedAbuja, Nigeria22 January

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • IpNX Nigeria Limited logo

    Regional Team Lead - Technical Services Delivery

    IpNX Nigeria LimitedAbuja, Nigeria22 January

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Churchgate Group logo

    Assistant Network Engineer

    Churchgate GroupAbuja, Nigeria21 January

    The Churchgate Group has become one of the largest and most successful conglomerates in the industrial, trading and building sectors of Nigeria and has earned ...

    Onsite
  • IT Horizons Limited logo

    Solution Architect

    IT Horizons LimitedAbuja, Nigeria21 January

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • Awesome Microfinance Bank logo

    Associate (Junior) IT Specialist

    Awesome Microfinance ..Abuja, Nigeria19 January

    Awesome Microfinance Bank is a digital bank that offers various financial services, including savings, loans, and fund transfers. We aim to revolutionize ...

    Onsite
  • Georgetown Global Health Nigeria (GGHN) logo

    Applied AI Technology Advsior / Specialist

    Georgetown Global Hea..Abuja, Nigeria19 January

    Georgetown Global Health Nigeria (GGHN) is the operational arm and an affiliate of Georgetown University Centre for Global Health Practice and Impact (CGHPI) ...

    Onsite
  • Aig-Imoukhuede Foundation logo

    Communications Analyst

    Aig-Imoukhuede Founda..Abuja, Nigeria17 January

    Our combined knowledge and expertise will enable the Africa Initiative for Governance (AIG) to achieve its goals over time. Our founder and principals are ...

    Onsite
  • Aig-Imoukhuede Foundation logo

    Information Technology and Admin Intern

    Aig-Imoukhuede Founda..Abuja, Nigeria17 January

    Our combined knowledge and expertise will enable the Africa Initiative for Governance (AIG) to achieve its goals over time. Our founder and principals are ...

    Onsite
  • Belanova Apartments and Suites logo

    IT Officer

    Belanova Apartments a..Abuja, Nigeria14 January

    Belanova Apartments and Suites is a luxury boutique short stay property located in the heart of Maitama, Abuja's most exclusive district. We invite you to ...

    Onsite
  • Innov8 Hub logo

    Embedded Systems & IoT Engineer

    Innov8 HubAbuja, Nigeria13 January

    Innov8 Hub is a non-profit organization that provides expert support for startups and organizations looking to develop innovative new solutions that solve ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.