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Networking and Tech Support Jobs in Abuja

View Networking and Tech Support jobs in Abuja below.

  • IpNX Nigeria Limited logo

    OSP Deployment Engineer

    IpNX Nigeria LimitedLagos, Abuja, Nigeria16 May

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Danish Refugee Council (DRC) logo

    IT Specialist

    Danish Refugee Counci..Abuja, Nigeria15 May

    The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organisation founded in 1956 that works in more than 30 countries throughout ...

    Onsite
  • Ericsson logo

    Solution Architect

    EricssonLagos, Abuja, Nigeria15 May

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • Dotmac Technologies LTD logo

    Fiber Engineer

    Dotmac Technologies L..Abuja, Nigeria14 May

    DOTMAC TECHNOLOGIES LTD is an Information & Communications Technology Company formed in 2008, with the objective of providing world-class Engineering and ...

    Onsite
  • Population Services International (PSI) logo

    IT Officer

    Population Services I..Abuja, Nigeria14 May

    PSI is a global health organization dedicated to improving the health of people in the developing world by focusing on serious challenges like a lack of family ...

    Onsite
  • Layer3 logo

    Enterprise Architect

    Layer3Abuja, Nigeria13 May

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite
  • Uniccon Group logo

    ICT Business Manager

    Uniccon GroupAbuja, Nigeria13 May

    Expertise & Experience for best results. Building Africa’s economy through innovative technology solutions.Job Overview: We are seeking a dynamic and ...

    Onsite
  • Stresert Services Limited logo

    IT Manager

    Stresert Services Lim..Abuja, Nigeria09 May

    StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated ...

    Onsite
  • AG Trinex logo

    Web Admin and Analyst

    AG TrinexAbuja, Nigeria08 May

    AG Trinex is an indigenous, wholly Nigerian owned enterprise that is focused on delivering value-adding supply chain and logistics solutions in the downstream ...

    Onsite
  • ABT Associates logo

    Local IT Specialist - PMI Evolve Nigeria

    ABT AssociatesAbuja, Nigeria08 May

    In 1965, Clark Abt expressed a single, noble goal-to create a world free of war and poverty. The visionary set to work establishing Abt Associates. Over the ...

    Onsite
  • Ceesolar logo

    Communications Officer

    CeesolarAbuja, Nigeria08 May

    Ceesolar is an indigenous company located in Jabi, Abuja. We specialize in four major business segments which are: Construction of Mini-grid, Commercial and ...

    Onsite
  • AG Vision Construction Nigerian Limited logo

    IT Personnel

    AG Vision Constructio..Abuja, Nigeria08 May

    For over a century, the Abou Ghazaleh family legacy in the construction business has been a success story in the making. And today, AG Vision Construction is a ...

    Onsite
  • Interrand Homes & Properties Limited logo

    IT Manager

    Interrand Homes & Pro..Abuja, Nigeria06 May

    Interrand Homes & Properties Limited (subsidiary of Interrand Group) is a reputable Construction and Real Estate Development company with offices in Abuja, ...

    Onsite
  • Afconrecruit Limited logo

    Head of Technology

    Afconrecruit LimitedAbuja, Nigeria04 May

    Afconrecruit Limited is a company that provides solutions to improve the quality and output of the work transaction for both Employers and Employees. Job ...

    Onsite
  • Fadel Minerals Nig Ltd logo

    IT Officer / Web Developer

    Fadel Minerals Nig Lt..Abuja, Nigeria03 May

    FADEL International Holding Group is a multinational business conglomerate with a global mindset, global vision, and global business layout. FADEL actively ...

    Onsite
  • Ericsson logo

    Packet Core Support Engineer

    EricssonLagos, Abuja, Nigeria03 May

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.