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Networking and Tech Support Entry-level Jobs Jobs in Nigeria

View networking and tech support Entry-level jobs below.

  • British Preparatory School logo

    Public Relations / Admin Officer

    British Preparatory S..Oyo, Nigeria18 May

    British Preparatory School is a co-educational prep for children aged 3 months to 11 years. We provide an education of the highest quality, preparing children ...

    Onsite
  • GVA Partners logo

    Technical Recruiter

    GVA PartnersLagos, Nigeria17 May

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Tek Experts logo

    Technical Lead - Consumer

    Tek ExpertsLagos, Nigeria17 May

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • eHealth Systems Africa logo

    EOC Admin / IT Coordinator - Kano

    eHealth Systems Afric..Kano, Nigeria17 May

    eHealth Africa is focused on improving healthcare by creating effective ways to implement reliable health information management systems. We have developed ...

    Onsite
  • eHealth Systems Africa logo

    EOC Admin / IT Coordinator - Kaduna

    eHealth Systems Afric..Kaduna, Nigeria17 May

    eHealth Africa is focused on improving healthcare by creating effective ways to implement reliable health information management systems. We have developed ...

    Onsite
  • MTN Nigeria logo

    Engineer - Change and Service Assurance. Network

    MTN NigeriaLagos, Nigeria15 May

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Cavista logo

    C#.Net Engineer 1

    CavistaLagos, Nigeria15 May

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Onsite
  • MTN Nigeria logo

    Support Partner - Monitoring.Technology

    MTN NigeriaNigeria15 May

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MTN Nigeria logo

    Engineer - Quality.Technology

    MTN NigeriaNigeria15 May

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Alfred & Victoria Associates logo

    NOC Engineer

    Alfred & Victoria..Lagos, Nigeria14 May

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Pagatech Limited logo

    Communications Analyst

    Pagatech LimitedLagos, Nigeria14 May

    Pagatech was founded in early 2009 with a vision to enable a cashless society and bank the unbanked in Africa. Our first product offering, Paga, is a direct to ...

    Onsite
  • NIIT logo

    ICT Career Counsellor

    NIITLagos, Nigeria14 May

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • The Concept Group logo

    Technical Support Officer

    The Concept GroupLagos, Nigeria14 May

    The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services ...

    Onsite
  • NIIT logo

    Networking Faculty

    NIITLagos, Nigeria14 May

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • PalmPay logo

    Chief Information Officer (CIO)

    PalmPayLagos, Nigeria14 May

    We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique ...

    Onsite
  • Population Services International (PSI) logo

    IT Officer

    Population Services I..Abuja, Nigeria14 May

    PSI is a global health organization dedicated to improving the health of people in the developing world by focusing on serious challenges like a lack of family ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.