Hobark International Limited is the parent company of the Hobark group operating in the oil and gas industry. The company was incorporated in 1998, starting as a staffing agency based in Port Harcourt. Currently we have offices in 4 countries with our head office in Lagos. The group offers the following services. Drilling services are offered through Drillpet in a technical partnership with Schlumberger Nigeria Limited and Gyrodata Inc. The company is specialized in borehole gyroscopic surveying, conventional and advanced directional drilling, measurement while drilling, logging while drilling and well engineering. Ultiproc offers a one stop shop solution for international procurement and services for a wide range of products; from computers and parts to welding equipment. At Ultiproc we buy, ship and deliver to your doorstep. Full cycle recruitment solutions and HR-department outsourcing for the oil and gas industry is provided by Hobark CMS. Registered employees are placed at major oil companies throughout the world for various positions
Key Responsibilities
- Serve as a friendly first point of contact for all staff requiring IT support.
- Analyze and troubleshoot software and computer hardware issues, liaising with external IT consultants where required.
- Resolve and respond to user queries promptly, with clear and accurate documentation.
- Prioritize IT issues and escalate to the Line Manager where appropriate.
- Determine software and hardware requirements to provide effective solutions for staff and teams.
- Support staff in building IT knowledge and skills across the organization.
- Participate in project teams, including testing and training on core IT systems.
Policies and Processes
- Support the Line Manager in developing IT policies and processes, ensuring they:
- Comply with statutory obligations;
- Promote effective information management across the organisation;
- Are user-friendly, accessible, and well understood by staff and consultants.
- Assist in training staff on IT policies and processes.
- Contribute to evaluating IT systems and identifying improvements to policies and processes.
Process and System Maintenance & Enhancement
- Support regular checks on network and data security.
- Identify IT risks and issues and work with the Line Manager to resolve or mitigate them.
- Monitor data quality and integrity.
- Maintain user accounts, roles, and passwords for relevant applications.
- Review system documentation for completeness and accuracy.
- Analyse system issues and prepare relevant documentation.
- Work closely with team members to ensure new or modified requirements align with business processes.
- Provide continuous input towards improving the organisation’s IT systems.
Wellbeing, Health and Safety
- Demonstrate commitment to safety and wellbeing initiatives.
- Ensure personal and team safety at all times.
- Comply fully with safety and well-being policies and procedures.
Qualifications & Experience
- Qualification: B.Sc / B.Tech in Computer Science or Information Technology
- Certifications: ITIL, Network+, Microsoft M365 Certification
- Experience: Minimum of 3 years relevant experience
Method of Application
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