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Onsite Networking and Tech Support Jobs in Nigeria (Page 2)

View Onsite networking and tech support jobs below.

  • Skache Intergrated Services Limited logo

    IT Support Representative

    Skache Intergrated Se..Lagos, Nigeria23 June

    Job Description We are seeking a dynamic and results-driven IT Support Engineer to join our team. The successful candidate will be responsible for hands-on ...

    Onsite
  • Food Concepts Plc logo

    IT Infrastructure Manager

    Food Concepts PlcLagos, Nigeria23 June

    Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionise the food sector in West Africa and to ...

    Onsite
  • Roemichs International School logo

    ICT and Microsoft Teacher

    Roemichs Internationa..Kwara, Nigeria23 June

    Roemichs International School was founded in September 2006 by Chief Mrs. Jumoke Harb, a passionate lover of children and education. Commited to selfless ...

    Onsite
  • News Central TV logo

    Reporter

    News Central TVKogi, Nigeria23 June

    This is News Central! We are not just another news channel; we are a megaphone for a people often unheard. Forget biased narratives and cookie-cutter stories ...

    Onsite
  • Clinix Healthcare Nigeria logo

    IT Support Officer

    Clinix Healthcare Nig..Lagos, Nigeria23 June

    Clinix is leading diagnostic services provider offering a full range of diagnostic and a host of remedial solutions. Clinix is equipped with all modern ...

    Onsite
  • FCMB logo

    Information System Auditor

    FCMBOyo, Nigeria23 June

    First City Monument Bank (FCMB) Plc is a full service banking group, headquartered in Lagos, Nigeria, with the vision 'to be the premier financial services ...

    Onsite
  • CapitalSage Technology Limited logo

    Device Support Officer (DSO)

    CapitalSage Technolog..Oyo, Nigeria23 June

    Located in the most populous country in the most diverse continent, we have come to realise that conventional financial institutions are handicapped in ...

    Onsite
  • Dahua Technology logo

    Product Pre-Sales Engineer

    Dahua TechnologyLagos, Nigeria23 June

    Zhejiang Dahua Technology Co., Ltd. is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua ...

    Onsite
  • MasterCard logo

    Lead, Technology Portfolio Management

    MasterCardLagos, Nigeria23 June

    MasterCard Incorporated (NYSE: MA) or MasterCard Worldwide is an American multinational financial services corporation headquartered in the MasterCard ...

    Onsite
  • KyDAL Office Point logo

    Computer Technician

    KyDAL Office PointOyo, Nigeria23 June

    KyDAL Office Point (KOP) is a world class organization which offers wide range solutions for effective and high performance of co-operate setups. ...

    Onsite
  • Human Capital Partners (HCP) logo

    IT Graduate Trainee (ICT Officer)

    Human Capital Partner..Lagos, Nigeria23 June

    Human Capital Partners (HCP) is a professional services firm specialising in the provision of professional services covering the entire spectrum of the Human ...

    Onsite
  • IITA - International Institute of Tropical Agriculture logo

    Communication Officer

    IITA - International ..Oyo, Nigeria23 June

    The International Institute of Tropical Agriculture (IITA) is one of the world's leading research partners in finding solutions for hunger, malnutrition, and ...

    Onsite
  • eHealth4everyone logo

    IT Support Assistant

    eHealth4everyoneLagos, Abuja, Oyo, Nigeria21 June

    eHealth4everyone is a leading digital health social enterprise dedicated to making the world healthier. We are a new kind of mission-driven organization with ...

    Onsite
  • Ariosh Limited logo

    IT Trainee

    Ariosh LimitedLagos, Nigeria21 June

    Ariosh delivers engineering and construction services in the onshore, offshore and subsea segment of the oil and gas sector in Nigeria, West Africa. Key ...

    Onsite
  • Netcom Africa logo

    NOC Engineer

    Netcom AfricaLagos, Nigeria21 June

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • ICRC - International Committee of the Red Cross logo

    Assistant and Information Management Officer

    ICRC - International ..Adamawa, Nigeria20 June

    The International Red Cross and Red Crescent Movement is the largest humanitarian network in the world. Its mission is to alleviate human suffering, protect ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.