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Networking and Tech Support Jobs in Lagos (Page 2)

View Networking and Tech Support jobs in Lagos below.

  • Internet Solutions logo

    Service Management Officer (NYSC)

    Internet SolutionsLagos, Nigeria17 March

    Internet Solutions Nigeria Limited (ISN) is a leading connectivity provider serving a diverse client base in various sectors in Nigeria. Since inception in ...

    Onsite
  • Crown Interactive logo

    Database Operations Engineer

    Crown InteractiveLagos, Nigeria17 March

    Crown Interactive delivers innovative, cost-effective, service aggregation solutions to the Telecom, Media and Technology-based sectors. Starting in 2005, this ...

    Onsite
  • Yassir logo

    Staff Full-Stack Engineer

    YassirLagos, Nigeria17 March

    Yassir is the leading super App for on demand and payment services in the Maghreb region set to changing the way daily services are provided. It currently ...

    Hybrid
  • Dragnet Nigeria logo

    AI Enablement & Agentic Automation Lead

    Dragnet NigeriaLagos, Nigeria17 March

    Dragnet Solutions is a dynamic Information Technology company that specializes in the design, development and implementation of innovative people screening ...

    Remote
  • Bosak Microfinance Bank Limited logo

    IT Support Oficer

    Bosak Microfinance Ba..Lagos, Nigeria17 March

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • Bosak Microfinance Bank Limited logo

    IT Help Desk Officer

    Bosak Microfinance Ba..Lagos, Nigeria17 March

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • Equinix Nigeria logo

    IP Operations Intern (NYSC)

    Equinix NigeriaLagos, Nigeria16 March

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite
  • Private Sector Health Alliance of Nigeria logo

    Communications Officer

    Private Sector Health..Lagos, Nigeria16 March

    We create a compelling opportunity to pool private sector capabilities. PSHAN’s mission is ‘to be the go-to business-led platform that mobilizes resources ...

    Onsite
  • Updeal Resources logo

    Information Technology (IT) Officer

    Updeal ResourcesLagos, Nigeria16 March

    Committed to excellence and integrity, Updeal resources prides itself on creating strong interpersonal Client and candidate relationships fostered through the ...

    Onsite
  • Olaniwun Ajayi logo

    IT Systems Administrator

    Olaniwun AjayiLagos, Nigeria16 March

    With nearly 60 years’ experience in helping organisations and individuals achieve their goals, Olaniwun Ajayi LP has a track record of involvement in ...

    Onsite
  • Talenture logo

    IT Support, Web Development & Operations Intern

    TalentureLagos, Nigeria16 March

    Talenture is the parent company for a select number of multi brand HR solution providers. The services offered by our brands fall into the broad categories of ...

    Onsite
  • eStream Networks logo

    Information System Officer

    eStream NetworksLagos, Nigeria16 March

    e.Stream Networks Limited uses the latest communications technology to ensure that effective communication in business is achieved from a broad range of ...

    Onsite
  • Stanbic IBTC logo

    Head, Enterprise Architecture, Information Technology Strategy & Emerging Technology

    Stanbic IBTCLagos, Nigeria16 March

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • Access Bank logo

    Team Lead, Technical Writing

    Access BankLagos, Nigeria16 March

    Access Bank Plc is a full service commercial Bank operating through a network of about 366 branches and service outlets located in major centres across ...

    Onsite
  • Kedi Healthcare Industries (Nigeria) Limited logo

    Information Officer

    Kedi Healthcare Indus..Lagos, Nigeria13 March

    The word KEDI is a Chinese language meaning "Science is unlimited". Kedi healthcare is a giant Multi-level marketing company of our time, entered ...

    Onsite
  • British American Tobacco logo

    Communications Officer

    British American Toba..Lagos, Nigeria13 March

    British American Tobacco plc (informally BAT) is a British multinational tobacco company headquartered in London, United Kingdom. It is one of the ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.