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Networking and Tech Support Jobs in Lagos (Page 2)

View Networking and Tech Support jobs in Lagos below.

  • Appzone Limited logo

    CBA Product Support Officer

    Appzone LimitedLagos, Nigeria29 January

    AppZone is a response to the growing need in emerging markets for financial services accessibility to the masses. The company was formed with a genuine belief ...

    Onsite
  • Appzone Limited logo

    Operational & Process Analyst

    Appzone LimitedLagos, Nigeria29 January

    AppZone is a response to the growing need in emerging markets for financial services accessibility to the masses. The company was formed with a genuine belief ...

    Onsite
  • Sansvid M International logo

    ICT Officer

    Sansvid M Internation..Lagos, Nigeria29 January

    Sansvid M. International is the leading global provider of world class training, management and consultancy services. Our aim is to deliver high quality ...

    Onsite
  • Vennote Technologies Limited logo

    Senior MongoDB Architect

    Vennote Technologies ..Lagos, Nigeria29 January

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Onsite
  • Solar Nigachem Limited logo

    IT Supervisor

    Solar Nigachem Limite..Lagos, Nigeria29 January

    Solar Nigachem stands out as a reliable and trustworthy partner. Our unparalleled expertise, commitment to safety, cutting-edge technology, and ...

    Onsite
  • Dangote logo

    SAP MDM (Master Data Management) Analyst

    DangoteLagos, Nigeria29 January

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Cedarcrest Hospitals logo

    ICT Officer

    Cedarcrest HospitalsLagos, Nigeria29 January

    Cedarcrest Hospitals / Cedarcrest Orthopaedic Clinics Ltd is a modern specialist medical care centre located in the heart of Abuja, Nigeria’s blossoming ...

    Onsite
  • Dangote logo

    SAP MDM Consultant - (EAM - PP, PM, QM)

    DangoteLagos, Nigeria29 January

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Source Microfinance Bank logo

    Core Banking Application Engineer

    Source Microfinance B..Lagos, Nigeria29 January

    At Source Credit, we have our plans to serve you better right at the center of all we do, and our service offerings. We also ensure we give the best customer ...

    Onsite
  • InterSwitch logo

    IT Connectivity and Security Engineer

    InterSwitchLagos, Nigeria28 January

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Trusoft Limited logo

    Database Administrator

    Trusoft LimitedLagos, Nigeria28 January

    Trusoft Limited is an indigenous software company, specialising in the design and development of software solutions. Trusoft has built its brand around ...

    Onsite
  • First Bank logo

    Team Lead - Security Documentation & Transactional Support SRFs

    First BankLagos, Nigeria28 January

    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 ...

    Onsite
  • ISN Medical logo

    Deputy Chief Technology Officer

    ISN MedicalLagos, Nigeria28 January

    We provide healthcare practitioners and patients peace of mind through innovative medical diagnostics solutions in Nigeria and across West Africa. Job Summary ...

    Onsite
  • Hoop Telecoms logo

    Field Support Engineer (Fiber)

    Hoop TelecomsLagos, Nigeria27 January

    Hoop Telecoms Limited was established in 2017 as a full Telecommunications Service provider. Since its formation, Hoop Telecoms has been growing rapidly and is ...

    Onsite
  • Olam Agri logo

    Country IT Head

    Olam AgriLagos, Nigeria27 January

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite
  • NerdzFactory Company logo

    Editorial Intern

    NerdzFactory CompanyLagos, Nigeria27 January

    NerdzFactory is a human capital and technology company that is based out of Lagos. Registered in 2017 but officially commenced operations in January 2018 with ...

    Hybrid

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.