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Networking and Tech Support Jobs in Lagos

View Networking and Tech Support jobs in Lagos below.

  • WIOCC Nigeria Limited logo

    Network Management Center (NMC) Engineer

    WIOCC Nigeria LimitedLagos, Nigeria02 August

    WIOCC is the leading player in the deployment of carrier-scale, future-proofed network infrastructure into Africa. We have the flexibility and scale to meet ...

    Onsite
  • Galooli logo

    RMS Back Office Support

    GalooliLagos, Nigeria02 August

    Galooli is a leading innovator of industrial IoT. The company specializes in remote management and predictive analytics of connected assets and energy sources. ...

    Onsite
  • MacTay Consulting logo

    Microwave Transmission Back-office (MW TX BO) Personnel

    MacTay ConsultingLagos, Nigeria02 August

    MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 ...

    Onsite
  • Uridium Technologies logo

    IT Support Staff

    Uridium TechnologiesLagos, Nigeria02 August

    Uridium Technologies Limited is an IT Solutions delivery company that was set up and incorporated under the Companies and Allied Matters Act 1990, to bridge ...

    Onsite
  • 3Line Card Management Limited logo

    Site Reliability Engineer

    3Line Card Management..Lagos, Nigeria01 August

    3Line commenced business in 2007 with the primary aim of using technology to make financial services easily available to the financially excluded. We believe ...

    Onsite
  • Tecon Oil Services Limited logo

    IT Specialist

    Tecon Oil Services Li..Lagos, Nigeria01 August

    Tecon Oil Services Ltd. is a wholly indigenous company that originated as an Isle of Man-based entity under the control of an American Investor group through ...

    Onsite
  • Quidax logo

    Engineering Manager (Fiat & Crypto)

    QuidaxLagos, Nigeria01 August

    Quidax is the simplest and most secure way to buy and sell bitcoin, ethereum, ripple and other altcoins.About the Role We’re on the lookout for an ...

    Remote
  • Cobranet Limited logo

    IP Operations Engineer

    Cobranet LimitedLagos, Nigeria01 August

    Cobranet Limited was incorporated in 2003 and began its operations to provide the Nigerian Market with a reliable Internet Service and meet the requirements of ...

    Onsite
  • Wema Bank Plc logo

    Head of Application Support

    Wema Bank PlcLagos, Nigeria01 August

    Wema Bank offers a range of retail and SME banking, corporate banking, treasury, trade services and financial advisory to its ever-expanding clients. In 2009, ...

    Onsite
  • Renmoney logo

    Chief Information Security Officer

    RenmoneyLagos, Nigeria01 August

    At Renmoney, we believe finance should be simple, useful and accessible to everyone. That’s what makes us really passionate about leveraging data driven ...

    Onsite
  • Ash Nelson Partners Limited logo

    Technology Operations Intern

    Ash Nelson Partners L..Lagos, Nigeria31 July

    Ash Nelson Partners Limited (�ANP�) is a technology company with a key focus on solving Cyber Security, and Cyber Fraud problems for Financial and ...

    Onsite
  • Dana Group logo

    Chief Security Officer

    Dana GroupLagos, Nigeria31 July

    From its maiden advent in Pharmaceuticals Manufacturing in the mid-80′s, the Group diversified into bulk importation of Industrial Chemicals, ...

    Onsite
  • EPCM Engineers Limited logo

    IT Specialist / Technical Assistant

    EPCM Engineers Limite..Lagos, Nigeria31 July

    THE EPCM COMMITTMENT From the early stages of an engineering project, our experienced engineers provide expertise needed to derive optimal project definitions ...

    Onsite
  • Ascentech Services Limited logo

    IT Help Desk

    Ascentech Services Li..Lagos, Nigeria31 July

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Cavista logo

    IT Support Technician

    CavistaLagos, Nigeria31 July

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Onsite
  • Alfred & Victoria Associates logo

    NOC Engineer

    Alfred & Victoria..Lagos, Nigeria31 July

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.