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Networking and Tech Support Jobs in Lagos

View Networking and Tech Support jobs in Lagos below.

  • Ascentech Services Limited logo

    IT Help Desk

    Ascentech Services Li..Lagos, Nigeria18 September

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • DHL logo

    Network Control Manager

    DHLLagos, Nigeria18 September

    DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding ...

    Onsite
  • erpSOFTapp logo

    Technical Analyst Intern

    erpSOFTappLagos, Nigeria18 September

    We are a team of experienced Business and IT professionals with experience in implementing large scale enterprise systems with global companies. We have ...

    Onsite
  • InterSwitch logo

    Blockchain Engineer

    InterSwitchLagos, Nigeria17 September

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • DHL logo

    Network Control Manager

    DHLLagos, Nigeria17 September

    DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding ...

    Onsite
  • British International School logo

    IT Personnel

    British International..Lagos, Nigeria17 September

    BIS is a multi-national, co-educational school offering a British style curriculum to students aged between 11 and 18 years. It serves both the Nigerian local ...

    Onsite
  • Sooyah Bistro logo

    IT Support Officer

    Sooyah BistroLagos, Nigeria17 September

    We are a one-stop Suya culinary restaurant. Sooyah Bistro is our way of combining an age-old tradition with today's innovation, resulting in an amazingly ...

    Onsite
  • IPT Powertech logo

    IT Specialist

    IPT PowertechLagos, Nigeria17 September

    IPT PowerTech Group delivers specialized solutions to the power, industrial and telecom sectors in the Middle East, Africa and neighboring countries. Since our ...

    Onsite
  • The Concept Group logo

    Chief Technology Officer

    The Concept GroupLagos, Nigeria17 September

    The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services ...

    Onsite
  • iRecruiters Africa Limited logo

    Odoo System Support (IT Infrastructure)

    iRecruiters Africa Li..Lagos, Nigeria16 September

    iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s ...

    Remote
  • Nairametrics logo

    Health Analyst (Writer/Journalist)

    NairametricsLagos, Nigeria16 September

    Nairametrics is a leading financial resource company based in Nigeria. We provide our clients (including visitors to our website) with up to date business, ...

    Onsite
  • Swift Networks logo

    Field Support Network Engineer

    Swift NetworksLagos, Nigeria16 September

    Our company, Swift Networks is an Indigenous Internet Service Provider Company with outlets spread all over Lagos State. Our core services are the provision of ...

    Onsite
  • Dunn & Braxton logo

    Odoo System Support (IT Infrastructure)

    Dunn & BraxtonLagos, Nigeria16 September

    We are a team of professionals with a combined experience of over 50 years, dedicated to helping our clients advance their cause. As an Odoo System Support, ...

    Onsite
  • Khenpro Global Services logo

    Information Technology Executive (I.T Executive)

    Khenpro Global Servic..Lagos, Nigeria16 September

    Khenpro Global Services is a recruitment organization saddled with the responsibility of providing qualified individuals in various categories of employment to ...

    Onsite
  • Oxygen X logo

    IT Support Engineer

    Oxygen XLagos, Nigeria16 September

    Oxygen X Finance Company Limited Plc is a credit company backed by one of Africa’s largest Banking Groups, with a goal to build Africa’s largest consumer ...

    Onsite
  • MacTay Consulting logo

    FTTH Planning Engineer

    MacTay ConsultingLagos, Nigeria15 September

    MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.