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IT Support Assistant at Johngate Industrial Company Limited

Johngate Industrial Company LimitedLagos, Nigeria Networking and Tech Support
Full Time
JOHNGATE INDUSTRIAL COMPANY LIMITED, an indigenous private limited liability company started business on January 12, 1987 with the name CHICO WHITE ENTERPRISES, selling motorcycle spare parts. In 1988 the name was changed to JIZMACO FAIR ENTERPRISES and on September 12, 1989 another change of name was effected to reflect the names of some family members- MOMAH GABJOHN NIGERIA ENTERPRISES. Two years later, October 1991 the company was incorporated as MOMAH GABJOHN INDUSTRIAL CO. LTD.

Key Responsibilities of an IT Support Assistant

  • Technical Support: Resolves user issues with software, hardware, and networks (e.g., printers, laptops, VPN, and email problems) via walk-ins, email, or remote tools.
  • Hardware and Software Setup: Installs, configures, and updates workstations, operating systems, and applications for employees.
  • Maintenance & Security: Monitors systems to ensure proper function, applies security patches, updates antivirus software, and maintains inventory of equipment.
  • Account Administration: Creates, updates, and manages user accounts, permissions, and security settings.
  • Documentation & Training: Creates, updates, and maintains documentation, technical guides, or FAQs for hardware/software use.
  • IT Infrastructure Support: Assists in organizing and maintaining the server room or network infrastructure, including troubleshooting connectivity.

Requirements

  • Interested candidates should possess relevant qualifications and work experience.

Method of Application

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