Westfield Consulting is a management consultancy firm, specialized in Increasing Your Business Performance. It is our mission to help our clients make the right decisions & improve their organizational performance. As a partner to our clients, we work as integrated members of the team and strive to provide valuable deliverables that meet their goals. Our clients range from large to small companies and organizations including some of the most recognizable brands. They come to Westfield seeking expert advice and personalized service on a variety of business process related problems and always leave satisfied. Our team is comprised of a well-respected group of talented, experienced and likable consultants that can help you achieve your business goals. With over 10 years of experience in Project Management, financial services and ICT marketing, Westfield brings the expertise you need from a consultancy outfit to help with your projects.
Job Summary
- To manage and maintain the network infrastructure, as well as the acquisition, installation, maintenance, troubleshooting and repair of computer hardware devices
- To manage all software applications running on the hardware devices and ensure that they provide adequate support in order to achieve set objectives.
Key Responsibilities
- Provides robust IT platforms and infrastructure to support Logistics business operations.
- Assists in implementing IT strategies, policies, and procedures
- Plans, designs, and maintains data networks and servers
- Provides technical support to users on network issues
- Administers day-to-day operations of networks and servers
- Implements LAN/WAN maintenance and management procedures.
- Establishes and maintains user accounts, profiles, file sharing, access privileges on the company intranet
- Installs, supports, and maintains both physical and virtual network servers and appliances
- Oversees the day-to-day operation of computer networks
- Liaises with the Internet Service Providers and other vendors for cost effective services in line with Service Level Agreements
- Maintains computer peripheral equipment such as scanners, printers and ensures that these are prepared and ready to be used
- Assists the Team Lead, Information Technology in the deployment of computer hardware around the company
- Manages relationship with service providers to ensure seamless, cost effective and hitch free internet connectivity
- Maintains logs and records of daily data communication transactions, problems, and remedial actions
- Provides support and maintenance to the business’ software and applications
- Installs client/server applications and essential software patches, carries out any required maintenance of applications and identifies compatibility issues, escalating appropriately
- Supervises and performs hands on training for computer users and operators.
- Develops and executes company-wide disaster recovery and business continuity plans with respect to software, data, and applications
- Performs the addition, removal and updates of staff data and access rights in line with the information security policy.
Key Requirements
- Bachelor’s Degree / HND in Computer Science, Computer Engineering or related field.
- Possession of relevant IT certification is an added advantage
- Minimum of 3 years of relevant experience
- Knowledge of Hardware maintenance and troubleshooting.
Method of Application
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