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Networking and Tech Support Jobs in Nigeria (Page 2)

View Networking and Tech Support jobs below.

  • IpNX Nigeria Limited logo

    OSP Deployment Engineer

    IpNX Nigeria LimitedLagos, Abuja, Nigeria16 May

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Integrated Warehousing Services Limited logo

    Computer Scientist

    Integrated Warehousin..Nigeria16 May

    Integrated Warehousing Services Ltd was established to provide Comprehensive Warehousing Services, Control and Risk Management Services to Banks and Non-Bank ...

    Onsite
  • Redeemers Health Village logo

    Communications Lead

    Redeemers Health Vill..Ogun, Nigeria16 May

    At Redeemer Health Village, we are driven by a steadfast commitment to providing exceptional healthcare services grounded in the values of love, compassion, ...

    Onsite
  • Organization Of The Petroleum Exporting Countries (OPEC) logo

    Head, Public Relations and Information Department

    Organization Of The P..Nigeria15 May

    The Organization of the Petroleum Exporting Countries (OPEC) is a permanent, intergovernmental Organization, created at the Baghdad Conference on September ...

    Onsite
  • Danish Refugee Council (DRC) logo

    IT Specialist

    Danish Refugee Counci..Abuja, Nigeria15 May

    The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organisation founded in 1956 that works in more than 30 countries throughout ...

    Onsite
  • Ericsson logo

    Solution Architect

    EricssonLagos, Abuja, Nigeria15 May

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • Flutterwave logo

    Manager, Switching Operations

    FlutterwaveLagos, Nigeria15 May

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Onsite
  • Willers Solutions logo

    Solution Architect Engineer

    Willers SolutionsLagos, Nigeria15 May

    We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy ...

    Onsite
  • MTN Nigeria logo

    Engineer - Change and Service Assurance. Network

    MTN NigeriaLagos, Nigeria15 May

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Cardinal Stone logo

    Information Security Analyst

    Cardinal StoneLagos, Nigeria15 May

    CardinalStone is a full service investment banking firm operating out of Lagos Nigeria. The firm began operations in June 2008 and is currently registered by ...

    Onsite
  • Cavista logo

    C#.Net Engineer 1

    CavistaLagos, Nigeria15 May

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Onsite
  • MTN Nigeria logo

    Support Partner - Monitoring.Technology

    MTN NigeriaNigeria15 May

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MTN Nigeria logo

    Engineer - Quality.Technology

    MTN NigeriaNigeria15 May

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Seed Co Nigeria Limited logo

    IT and Sage Officer

    Seed Co Nigeria Limit..Kaduna, Nigeria15 May

    Seed Co Nigeria Limited is a joint venture between Seed West Africa Limited (a subsidiary of Seed Co International Limited, a public listed company ...

    Onsite
  • Filmhouse Cinemas Limited logo

    IT Support Officer

    Filmhouse Cinemas Lim..Lagos, Nigeria14 May

    Filmhouse Limited is a dynamic film exhibition company. Our expertise are in the areas of: (A) Cinema operation: we Manage sites; Own sites (B) Consultancy for ...

    Onsite
  • Dotmac Technologies LTD logo

    Fiber Engineer

    Dotmac Technologies L..Abuja, Nigeria14 May

    DOTMAC TECHNOLOGIES LTD is an Information & Communications Technology Company formed in 2008, with the objective of providing world-class Engineering and ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.