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Networking and Tech Support Jobs in Nigeria (Page 2)

View Networking and Tech Support jobs below.

  • Resource Intermediaries Limited logo

    I.T. Officer

    Resource Intermediari..Lagos, Nigeria29 April

    Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource ...

    Onsite
  • African Industries Group (AIG) logo

    IT Officer

    African Industries Gr..Rivers, Nigeria29 April

    African Industries Group (AIG) is a diversified global conglomerate with a legacy of 51 years of business excellence and sustainable growth. It is ...

    Onsite
  • GIG Logistics logo

    Senior IT Manager – Logistics & Technology

    GIG LogisticsLagos, Nigeria29 April

    GIG Logistics is a courier and logistics services company headquartered in Lagos, Nigeria. Incorporated in 2012, it is a subsidiary of the GIG Group, an ...

    Onsite
  • Hasob Integrated Services logo

    Technology Support Associate

    Hasob Integrated Serv..Ebonyi, Bayelsa, Edo, Ekiti, Imo, Osun, Nigeria29 April

    At Hasob Integrated Services, our primary focus is on delivering solutions that fully meet our clients' needs. We are committed to guiding our clients from ...

    Onsite
  • eRecruiter Nigeria logo

    Infrastructure Support Engineer

    eRecruiter NigeriaLagos, Nigeria29 April

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • Mark Calthers logo

    Media Studio Operations Supervisor

    Mark CalthersLagos, Nigeria29 April

    MARK CALTHERS CONSULTING IS A MANAGEMENT CONSULTING FIRM WITH A BROAD SPECTRUM OF CONSULTING SERVICES, FROM VISIONING AND STRATEGY TO DETAILED DESIGN, FROM ...

    Onsite
  • Kuda Bank logo

    IT Audit Officer

    Kuda BankLagos, Nigeria29 April

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • BUA Cement logo

    IT Network Manager

    BUA CementLagos, Nigeria29 April

    BUA Cement incorporated in 2008 and commenced operations in September 2008.The company owns and operates Nigeria’s first floating cement terminal, the ...

    Onsite
  • BUA Cement logo

    IT Support Lead

    BUA CementLagos, Nigeria29 April

    BUA Cement incorporated in 2008 and commenced operations in September 2008.The company owns and operates Nigeria’s first floating cement terminal, the ...

    Onsite
  • Ernst and Young logo

    Associate, Information Technology

    Ernst and YoungLagos, Nigeria29 April

    At EY, we are committed to building a better working world - with increased trust and confidence in business, sustainable growth, development of talent in all ...

    Onsite
  • Soft Alliance & Resources Limited logo

    Help Desk Support Specialist

    Soft Alliance & R..Lagos, Nigeria29 April

    Technology is a fundamental part of everyday life and business, yet it remains a mystery to many. With clients and the competition all becoming increasingly ...

    Onsite
  • CapitalSage Technology Limited logo

    Information Technology Auditor

    CapitalSage Technolog..Lagos, Nigeria29 April

    Located in the most populous country in the most diverse continent, we have come to realise that conventional financial institutions are handicapped in ...

    Onsite
  • Reliance HMO logo

    Director of Service Operations (DevOps and IT)

    Reliance HMONigeria29 April

    We’re a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance ...

    Remote
  • Ivee Consulting Limited logo

    Head, Corporate Communications

    Ivee Consulting Limit..Lagos, Nigeria29 April

    Ivee consulting provides expert solutions in manpower, event management and real estate, driven by exceptional service and long-term partnership.Position ...

    Onsite
  • Yassir logo

    Engineering Manager - Mobility Domain

    YassirLagos, Nigeria29 April

    Yassir is the leading super App for on demand and payment services in the Maghreb region set to changing the way daily services are provided. It currently ...

    Onsite
  • PressOne Africa logo

    Infrastructure Support Engineer

    PressOne AfricaLagos, Nigeria28 April

    PressOne Africa is an early-stage startup helping entrepreneurs retain their customers, through a centralised voice communication platform. We are on a mission ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.