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Networking and Tech Support Jobs in Nigeria (Page 2)

View Networking and Tech Support jobs below.

  • Federal University of Medicine and Medical Sciences, Abeokuta (FUMMSA) logo

    System Administrator

    Federal University of..Ogun, Nigeria07 November

    Federal University of Medicine and Medical Sciences, Abeokuta (FUMMSA) is an institution whose mission is to foster and train competent healthcare ...

    Onsite
  • Deloitte logo

    Lead, IT Operations

    DeloitteImo, Nigeria07 November

    Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in ...

    Onsite
  • Amy Consulting logo

    IT Business Analyst and Project Manager

    Amy ConsultingLagos, Nigeria07 November

    At Amy Consulting, we believe that your people are the best assets in your business, regardless of business size, industry and market share. Our primary role ...

    Onsite
  • Sigma Consult logo

    Chief Information Officer (CIO)

    Sigma ConsultLagos, Nigeria07 November

    Sigma Consult is a key player in business consulting and advisory services within Nigeria with focus on the healthcare industry. We bridge gaps between inputs ...

    Onsite
  • Digitvant Microfinance Bank logo

    IT Support Engineer

    Digitvant Microfinanc..Lagos, Nigeria07 November

    Digitvant Microfinance Bank - We offer a comprehensive digital banking experience, featuring savings, loans, fund transfers, and online payments via our ...

    Onsite
  • Avetium Consult Limited logo

    IT Services Monitoring and Operations Officer

    Avetium Consult Limit..Lagos, Nigeria07 November

    Key Responsibilities:  Monitor and analyse IT services to ensure optimal performance, availability, and security. Monitor IT infrastructure and services ...

    Onsite
  • The Elevation Church logo

    System Administrator

    The Elevation ChurchLagos, Nigeria07 November

    The Elevation Church has been set up by God to develop its members as witnesses of Christ to the general public while empowering them to not only achieve the ...

    Onsite
  • T2 (Formerly 9Mobile) logo

    Specialist, Systems and Solutions

    T2 (Formerly 9Mobile)Abuja, Nigeria07 November

    T2 Mobile is the new brand identity for the Nigerian telecommunications company previously known as 9mobile Job Summary Be part of the team that drive OSS ...

    Onsite
  • The Elevation Church logo

    Communications Officer

    The Elevation ChurchLagos, Nigeria07 November

    The Elevation Church has been set up by God to develop its members as witnesses of Christ to the general public while empowering them to not only achieve the ...

    Onsite
  • Avetium Consult Limited logo

    IT Services Monitoring and Operations Officer

    Avetium Consult Limit..Lagos, Nigeria07 November

    Key Responsibilities Monitor and analyse IT services to ensure optimal performance, availability, and security. Monitor IT infrastructure and services using ...

    Onsite
  • eRecruiter Nigeria logo

    IT Support Officer

    eRecruiter NigeriaLagos, Nigeria07 November

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • Jhpiego - John Hopkins University logo

    HTS / PrEP Officer

    Jhpiego - John Hopkin..Lagos, Nigeria07 November

    "What are we aiming at?” That’s the question our first president, Daniel Coit Gilman, asked at his inauguration in 1876. What is this place all ...

    Onsite
  • Care First Community Initiative (CFCI) logo

    Communication Officer (Maiduguri)

    Care First Community ..Borno, Nigeria07 November

    Care First Community Initiative (CFCI) is a Nigerian NGO advancing human rights, social welfare, and livelihoods for vulnerable groups through Food Security, ...

    Onsite
  • Laim Hotel logo

    I.T Specialist

    Laim HotelOsun, Nigeria07 November

    Situated in an ultra-serene environment with unrivaled visibility from the whole of Osogbo metropolis; all guests are afforded an atmosphere of complete ...

    Onsite
  • Dangote logo

    IT Support Officer - Onne Port Terminal

    DangoteNigeria07 November

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • PalmPay logo

    Senior Channel Support Specialist

    PalmPayLagos, Nigeria06 November

    We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.