Naji Realties is a full-service Company that develops real estate. We specialize in the entire lifecycle of a real estate project, beginning with site selection, conceptualization, leasing/sales, secure funding, construction management and facility management. We utilize our real estate expertise to deliver transformative projects, we invest in our equity and raise additional capital as needed. Our sector specialization is commercial and residential with smart technology innovations
Description
- We are seeking a highly skilled and enthusiastic IT Support Officer to join our team, providing technical assistance and support to our employees and customers.
- The successful candidate will have excellent problem-solving skills, a strong technical background, and exceptional communication skills.
Key Responsibilities
- Provide technical support and troubleshooting for hardware, software, and network issues
- Respond to IT requests and incidents in a timely and professional manner
- Install, configure, and maintain computer systems, software, printers, and other IT equipment.
- Monitor and resolve technical issues related to network connectivity, email, and internet access
- Collaborate with other IT teams to ensure seamless integration of systems and services
- Perform routine system updates, backups, and maintenance checks
- Document and maintain accurate records of IT support activities and resolutions
- Liaise with external vendors’/service providers when necessary
- Recommend system improvements to enhance efficiency and security
- Stay up-to-date with the latest technologies and trends in IT support and services.
Requirements
- Bachelor’s Degree in Computer Science, Information Technology and other related fields
- 2+ years of experience in IT support or a related field
- Must reside in Abuja preferably around Utako
- Strong technical knowledge of computer systems, software, and networks
- Familiarity with IT support tools and remote troubleshooting
- Excellent problem-solving and analytical skills
- Effective communication skills and ability to support non-technical users
- Ability to work in a fast-paced environment and prioritize tasks efficiently
- Relevant certifications in IT support, such as CompTIA A+ or ITIL Foundation.
Method of Application
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