Promasidor was founded in 1979 by Robert Rose, who left the United Kingdom in 1957 for Zimbabwe to pursue his African dream. As Chairman of Allied Lyons Africa for over 20 years, he travelled extensively across Africa and gained a unique and thorough knowledge of the food industry throughout the continent. In particular he noticed a lack of availability of the one highly nutritious product that the developed world takes for granted - milk. He realised that with technology in the manufacture of milk powders advancing rapidly, there was an exciting opportunity to provide milk powder in small portions that could be packaged in flexible sachets. It was found that removing the animal fat from the milk and replacing it with vegetable fat allowed for a longer shelf life. This meant that for the first time, milk powder could be distributed across the vast African continent, providing access to affordable milk to everyone in Africa. A passionate belief in this vision fuelled the pioneering concept of selling filled milk powder in small sachets and Promasidor began selling the Cowbell brand in the Democratic Republic of Congo (then Zaire) in 1979. Today Cowbell is sold in the majority of countries across the African continent.
ICT Engineers keep Promasidor’s ICT infrastructure and productivity software running smoothly. They install, maintain and improve hardware, operating systems, networks and end-user applications, while giving responsive support to colleagues. Successful candidates will be appointed Junior Or Associate level according to their experience and capability.
Key Responsibilities & Activities
- Provide first-line help-desk support, log and resolve incidents, escalate when needed
- Install and configure PCs, printers, scanners; keep OS patches current; monitor backups
- Deploy and update Microsoft 365 tools; give basic user guidance.
- Plan and execute routine maintenance, troubleshoot LAN/WAN issues, optimise performance.
- Maintain full lifecycle date, drive cost-effective utilisation
- Keep an accurate inventory; assist with procurement and disposal.
- Contribute to roll-outs and upgrades under guidance
- Record configurations and fixes.
- Spot day-to-day improvement opportunities.
- Lead assigned project tasks and hot agreed milestones.
Job Requirements
- Bachelor's degree or higher diploma in IT, Computer Science or related field
- 2-4 years in IT support role
- CompTIA Network+ or similar certificate
- Ability to work in Lagos fully On-site.
Method of Application
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