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Networking and Tech Support Jobs in Nigeria (Page 3)

View Networking and Tech Support jobs below.

  • HiiT Plc logo

    Head of IT Solution Development

    HiiT PlcLagos, Nigeria06 November

    HiiT Plc is Nigeria’s best Indigenous IT Training Establishment. We have excelled in IT Training/Education, Publishing, IT Consultancy and IT Solutions ...

    Onsite
  • Gamma Mobility logo

    Training and Onboarding Officer

    Gamma MobilityLagos, Nigeria06 November

    Gamma Mobility is a mobility-fintech company fueling the dreams of gig workers across Africa. We empower riders and drivers with vehicles and financial ...

    Onsite
  • PalmPay logo

    Chief Technology Officer

    PalmPayLagos, Nigeria06 November

    We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    IT End User Support - Lagos and Abuja

    Tranter IT Infrastruc..Lagos, Abuja, Nigeria06 November

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • IT Horizons Limited logo

    Network & Implementation Engineer

    IT Horizons LimitedAbuja, Nigeria06 November

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • Tetra Maritime logo

    Communications Lead

    Tetra MaritimeLagos, Nigeria06 November

    Tetra Maritime is a leading Nigerian ship owner and operator, providing comprehensive and tailor-made solutions across the oil and gas supply chain, including ...

    Onsite
  • eHealth4everyone logo

    IT Support Intern (NYSC)

    eHealth4everyoneAbuja, Nigeria06 November

    eHealth4everyone is a leading digital health social enterprise dedicated to making the world healthier. We are a new kind of mission-driven organization with ...

    Onsite
  • Godiya Cherished Care for Humanitarian Response Initiative (GCCHRI) logo

    Communication and Visibility Officer

    Godiya Cherished Care..Borno, Nigeria06 November

    Godiya Cherished Care for Humanitarian Response Initiative (GCCHRI) is a non-profit and a non-governmental organization founded in 2022 by a group of young ...

    Onsite
  • T2 (Formerly 9Mobile) logo

    Manager, IT Infrastructure Operations

    T2 (Formerly 9Mobile)Lagos, Nigeria05 November

    T2 Mobile is the new brand identity for the Nigerian telecommunications company previously known as 9mobile Job Summary Hands-on Expert to take charge of ...

    Onsite
  • SignalADoc Limited logo

    IT Support Personnel

    SignalADoc LimitedLagos, Nigeria05 November

    SignalADoc Limited is a key player in the telehealth industry, providing best-in-class virtual healthcare solutions - Telemedicine and Vital Signs Monitoring - ...

    Onsite
  • 8thGear Partners Limited logo

    Graduate Trainee - Information Technology (IT)

    8thGear Partners Limi..Lagos, Nigeria05 November

    Do you need support with growing your idea or existing business? We are experienced professionals who have helped several businesses succeed with their ...

    Onsite
  • Skyline University College (SUC) logo

    IT Administrator

    Skyline University Co..Kano, Nigeria05 November

    Skyline University College was established under the patronage of H.H. Sheikh Dr. Sultan Bin Mohammed Al Qassimi, member of the UAE Supreme Council and the ...

    Onsite
  • Policy Innovation Centre (PIC) Institute logo

    ICT Specialist

    Policy Innovation Cen..Abuja, Nigeria05 November

    The Policy Innovation Centre (PIC) Institute is at the forefront of a transformative movement to connect rigorous academic research with practical ...

    Onsite
  • 247Bet logo

    Backend Technical Lead C#/.NET

    247BetLagos, Nigeria05 November

    247Bet is a next-generation sports betting and gaming platform built for Africa’s vibrant, connected audience. We combine social interaction, entertainment, ...

    Hybrid
  • Dangote logo

    IT Field Support Engineer

    DangoteLagos, Nigeria05 November

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    IT Server Operations Analyst

    DangoteLagos, Nigeria05 November

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.