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Networking and Tech Support Jobs in Nigeria (Page 3)

View Networking and Tech Support jobs below.

  • FSDH Merchant Bank Limited logo

    Information Security Manager

    FSDH Merchant Bank Li..Lagos, Nigeria14 May

    FSDH Holding Company Limited is a non-operating holding company focused on the provision of progressive financial services in Nigeria. Our subsidiaries ...

    Onsite
  • Alfred & Victoria Associates logo

    NOC Engineer

    Alfred & Victoria..Lagos, Nigeria14 May

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Zipnet Innovations & Technologies Ltd logo

    Tech Operations Engineer

    Zipnet Innovations & ..Lagos, Nigeria14 May

    At Zipnet Innovation & Technologies Ltd we are a Technology services and solution provider specialized in end to end IT services and solutions for Business and ...

    Onsite
  • Pagatech Limited logo

    Communications Analyst

    Pagatech LimitedLagos, Nigeria14 May

    Pagatech was founded in early 2009 with a vision to enable a cashless society and bank the unbanked in Africa. Our first product offering, Paga, is a direct to ...

    Onsite
  • Helium Health logo

    Communications Lead

    Helium HealthLagos, Nigeria14 May

    Helium Health is a full-service Healthtech company that provides a suite of solutions for healthcare providers, payers, and patients in emerging markets � ...

    Onsite
  • H. Pierson Associates logo

    Group Head, Technology and Innovation

    H. Pierson AssociatesLagos, Nigeria14 May

    Our company, H. Pierson Associates, is a boutique consulting firm with over 60 seasoned professionals with varied experiences in both the private and public ...

    Onsite
  • NIIT logo

    ICT Career Counsellor

    NIITLagos, Nigeria14 May

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • The Concept Group logo

    Technical Support Officer

    The Concept GroupLagos, Nigeria14 May

    The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services ...

    Onsite
  • NIIT logo

    Networking Faculty

    NIITLagos, Nigeria14 May

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • PalmPay logo

    Chief Information Officer (CIO)

    PalmPayLagos, Nigeria14 May

    We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique ...

    Onsite
  • Development Exchange Centre (DEC) logo

    Head, Knowledge Management and Communication

    Development Exchange ..Bauchi, Nigeria14 May

    DEC Nigeria is a membership, non-governmental, non-religious, non-political organization that is providing social and micro financial services to women groups, ...

    Onsite
  • Population Services International (PSI) logo

    IT Officer

    Population Services I..Abuja, Nigeria14 May

    PSI is a global health organization dedicated to improving the health of people in the developing world by focusing on serious challenges like a lack of family ...

    Onsite
  • H. Pierson Associates logo

    Group Head IT & Web Support

    H. Pierson AssociatesLagos, Nigeria14 May

    Our company, H. Pierson Associates, is a boutique consulting firm with over 60 seasoned professionals with varied experiences in both the private and public ...

    Onsite
  • Caleb British International School logo

    Database Administrator

    Caleb British Interna..Lagos, Nigeria14 May

    Caleb British International School (CBIS) is a privately owned, co-educational Day and Boarding Christian School. As part of the Caleb Group of Schools which ...

    Onsite
  • Nextzon Business Services Limited logo

    ICT Officer

    Nextzon Business Serv..Lagos, Nigeria14 May

    NEXTZON Business Services Limited was incorporated on 7th March, 2005 to carry on business as a corporate venturing and management/business advisory ...

    Onsite
  • MTN Nigeria logo

    Engineer - IP.MTN GlobalConnect

    MTN NigeriaNigeria14 May

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.