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Networking and Tech Support Jobs in Nigeria (Page 5)

View Networking and Tech Support jobs below.

  • Compovine Technologies logo

    IT Support Manager

    Compovine Technologie..Lagos, Nigeria24 April

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • Compovine Technologies logo

    IT Support Officer

    Compovine Technologie..Lagos, Nigeria24 April

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • Dwight Patterson Consultants logo

    IT Auditor

    Dwight Patterson Cons..Lagos, Nigeria24 April

    Dwight Patterson Consultants - We are a leading workforce solutions company, offering flexible placement, permanent placement, outsourcing and managed services ...

    Hybrid
  • Oracle logo

    Technology Solutions Engineer (Presales)

    OracleLagos, Nigeria24 April

    Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood City, California, United States. The company ...

    Onsite
  • eRecruiter Nigeria logo

    Full-stack Engineer

    eRecruiter NigeriaLagos, Nigeria24 April

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • Hoop Telecoms logo

    Chief Technology Officer

    Hoop TelecomsLagos, Nigeria24 April

    Hoop Telecoms Limited was established in 2017 as a full Telecommunications Service provider. Since its formation, Hoop Telecoms has been growing rapidly and is ...

    Onsite
  • Aztec Microfinance Bank logo

    IT Support Specialist

    Aztec Microfinance Ba..Abuja, Nigeria24 April

    Aztec Microfinance Bank Limited is a Tier 1 Unit-Based Microfinance Bank. The bank is licensed by Central Bank of Nigeria upon which it commenced business ...

    Onsite
  • Equinix Nigeria logo

    GNOC Service Desk Engineer

    Equinix NigeriaLagos, Nigeria24 April

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Hybrid
  • IT Horizons Limited logo

    Team Lead, Security Presales Engineer

    IT Horizons LimitedLagos, Nigeria23 April

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • Infinity Trust Mortgage Bank Plc (ITMB) logo

    IT Auditor

    Infinity Trust Mortga..Lagos, Nigeria23 April

    Infinity Trust Mortgage Bank PLC (ITMB) was licensed in 2002 and started business operations in 2003, precisely, 10 years ago. Its registered trade mark - ...

    Onsite
  • IT Horizons Limited logo

    Network and Collaboration Engineer

    IT Horizons LimitedLagos, Nigeria23 April

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • LAPO Microfinance Bank Limited logo

    IT Quality Assurance Officer

    LAPO Microfinance Ban..Lagos, Nigeria23 April

    LAPO Microfinance Bank is a pro-poor financial institution committed to the social and economic empowerment of low-income households through provision of ...

    Onsite
  • IT Horizons Limited logo

    IT Application & Automation Specialist

    IT Horizons LimitedLagos, Nigeria23 April

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Engineering Manager

    Moniepoint Inc. (Form..Lagos, Nigeria22 April

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Equinix Nigeria logo

    IP Network Operations Center (NOC) Engineer

    Equinix NigeriaLagos, Nigeria22 April

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite
  • IpNX Nigeria Limited logo

    Head, Technical Operations

    IpNX Nigeria LimitedLagos, Nigeria22 April

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.