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Brand Marketer / Brand Strategist at My-HRpro Consulting

My-HRpro ConsultingLagos, Nigeria Digital Marketing
Full Time
My-HRPro Consulting is a distinguished leader in providing exceptional Payroll and HR Management services in Nigeria. Founded on the principles of unwavering commitment to customer service excellence, cost-effectiveness, and unmatched quality service, MY-HRPro consulting ltd is your trusted partner for all your HR needs.

Job Description:

  • We are seeking a creative and strategic Brand Marketer / Brand Strategist to grow and strengthen our spa brand. T
  • his role is responsible for shaping brand perception, increasing visibility, driving bookings, and ensuring a consistent, premium brand experience across all customer touchpoints.
  • The ideal candidate understands lifestyle and wellness branding and can translate strategy into campaigns that attract, engage, and retain clients.

Key Responsibilities
Brand Strategy & Positioning:

  • Develop and execute brand strategies aligned with business goals
  • Define and maintain brand voice, messaging, and visual consistency
  • Ensure all communications reflect the spa’s values and premium experience

Marketing & Campaign Execution:

  • Plan and execute marketing campaigns for services, packages, promotions, and seasonal offers
  • Manage digital presence across social media, website, email, and Google Business
  • Coordinate content creation (copy, visuals, video) with internal teams or vendors

Customer Growth & Engagement:

  • Drive brand awareness, client acquisition, and repeat bookings
  • Support loyalty programs, partnerships, and influencer collaborations
  • Align marketing efforts with customer experience and service delivery

Performance & Insights:

  • Track and analyze campaign performance and brand metrics
  • Provide monthly performance reports with insights and recommendations
  • Optimize strategies based on data and customer feedback

Key Performance Indicators (KPIs)
Brand Growth & Awareness:

  • Increase in brand awareness and reach (social media impressions, website traffic)
  • Growth in social media followers and engagement rate
  • Brand consistency score across platforms and touchpoints
  • Customer Acquisition & Revenue Impact
  • Number of new client bookings driven by marketing campaigns
  • Conversion rate from campaigns (ads, promotions, content)
  • Revenue contribution from marketing-led initiatives

Campaign Performance:

  • Campaign ROI and cost per acquisition (CPA)
  • Engagement metrics (click-through rate, saves, shares, comments)
  • Timely execution of campaigns and promotions
  • Customer Engagement & Retention
  • Growth in repeat bookings influenced by campaigns
  • Email open and click-through rates
  • Customer feedback and brand sentiment (reviews, testimonials, ratings)

Operational & Reporting KPIs:

  • Monthly performance reports delivered on time
  • Accuracy and clarity of insights and recommendations
  • Collaboration effectiveness with operations and service teams

Requirements

  • Bachelor’s Degree in Marketing, Communications, Business, or related field
  • 3–6 years experience in brand marketing or digital marketing
  • Experience in spa, beauty, hospitality, wellness, or lifestyle brands is a strong advantage
  • Strong understanding of digital marketing and social media platforms
  • Excellent communication, creativity, and analytical skills
  • Ability to manage multiple campaigns and deadlines.

Method of Application

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