Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses with human capital solutions that can help improve oral performance while reducing employment practice risk. We can assist organization no matter how large or small to establish , outsource and trouble shoot any human resources functions/ challenges . Our believe is that people are the greatest asset in the organization regardless of the business size, industry and market share. We provide the best professionals backed with solid years of experience and knowledge, and their job is to integrate solutions for your business needs.
Job Summary
- The Business Analyst plays a key role in supporting data-driven decision-making across the QSR chain by analyzing sales, operations, marketing, and customer data.
- This role identifies trends, uncovers growth and efficiency opportunities, and provides management with actionable insights for strategic planning and operational improvements.
Job Responsibilities
- Collect, analyze, and interpret data from multiple sources, including POS systems, CRM tools, inventory software, and digital marketing platforms.
- Develop dashboards and regular performance reports for sales, customer behavior, store operations, and marketing campaigns.
- Track key performance indicators (KPIs) such as sales per outlet, average ticket size, labor costs, food costs, delivery trends, and campaign ROI.
- Analyze outlets/store-level and regional performance to identify underperforming outlets and recommend solutions.
- Support budgeting and forecasting processes with historical data trends and predictive models.
- Conduct variance analysis between actual and budgeted figures.
- Analyze customer behavior, loyalty program performance, and feedback data to improve customer satisfaction and retention.
- Conduct competitor benchmarking and market trend analysis to support strategic planning.
- Support new project initiatives such as menu changes, pricing strategy, store expansion, or new technology rollouts.
- Prepare business cases and feasibility studies, including ROI calculations and break-even analysis.
- Work closely with departments including Operations, Finance, Marketing, and Supply Chain to ensure alignment on insights and recommendations.
- Present data findings and actionable insights in clear, visual formats for executive leadership.
Job Requirements
- Bachelor’s degree in Business, Economics, Finance, Statistics, or a related field.
- 2 - 4 years of experience in a business analysis, strategy, or financial planning role; experience in QSR, retail, or FMCG is preferred.
- Experience with data visualization tools (e.g., Power BI, Tableau) and data analysis tools (e.g., Excel, SQL, Python) is a strong advantage.
- Strong analytical and critical thinking skills.
- Ability to translate data into business insights and strategic recommendations.
Method of Application
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