Shuttlers is a platform that enables professionals access efficient shared transportation in Lagos Metropolis. We help transform the stressful time commuting to and from work into a productive, refreshing and relaxing experience. With Shuttlers App, Professionals can book a seat on a route, pay for a seat and track the arrival of their shuttles.
Role Summary
- This Analyst will support multiple departments such as Operations, Finance, Product, Marketing, Customer Experience, People and Culture within the organisation. They will build dashboards, run departmental KPIs, respond to ad-hoc requests, and ensure each team has clean, reliable, and actionable insights. This role acts as an internal consultant and maintains consistent metrics across the company.
Key Responsibilities
- Serve as analytics support for several internal departments.
- Build dashboards and reports for performance monitoring across functions.
- Conduct ad-hoc deep dives for strategic questions and leadership requests.
- Standardise metric definitions and maintain documentation.
- Ensure high data quality for departmental data sources.
- Translate varying business requirements into analysis, models, and insights.
- Present periodic multi-department performance reports to leadership.
- Provide optimisation recommendations based on departmental KPIs.
Requirements
- 2–3+ years experience as a Business or Data Analyst.
- Strong SQL and Excel/Sheets skills.
- BI tools experience (Power BI, Tableau, Looker, Data Studio).
- Experience with advanced analytics or automation tools (e.g., Python, R, or similar technologies) is an added advantage.
- Ability to manage multiple stakeholders and contexts simultaneously.
- Excellent communication and data storytelling skills.
KPIs
- 98% data accuracy and timeliness of dashboards and reports.
- > 80% rating from internal stakeholders
- 100% adoption and usability of dashboards.
Method of Application
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