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Business Intelligence Analyst at Smile Communications

Smile CommunicationsLagos, Nigeria Data and Artificial Intelligence
Full Time
Data Bundles Smile’s offering is simple. Our customers only pay for what they use. Smile offers a variety of data bundles designed to suit every type of user. Smile lets you move between packages when it suits you. And, when you’re almost out of airtime, you’ll receive a notification so you can recharge before you run out. MySmile With Smile, you can manage your own account through your personalised MySmile portal.

Role Summary

  • Works in an analysis and development role on the BI reporting team in a MicroStrategy environment.
  • Candidate will be responsible for adhock reporting, assisting business to perform what-if analysis. Provide data extracts and analysis on reports.
  • Data mining and investigation and chasing data issues on a daily basis
  • Candidate would also be assisting business in filling data requirements and putting across the requirements to the development team

Key Responsibilities

  • Consulting with internal customers (e.g., Marketing, Finance, Customer Service) to develop analyses that lead to actionable insights that accelerate profitable growth
  • Wrangling data from multiple sources including sales, finance inventory, product, and customer databases to create integrated views that can be used to drive decision-making using data warehouse
  • Working with several large and complex SQL databases and adhock files
  • Designing and building reports and analyses in MicroStrategy & and integrated office
  • Perform Adhock Reporting and Analysis
  • Co-ordinate source systems, ETL Developers, and business customers to develop specification
  • Develop standard reports and functional dashboards
  • Maintain business intelligence semantic models used for reporting
  • Determine business intelligence and data warehousing solutions to meet business needs
  • Deliver quality reports to business customers accurately and in a timely fashion
  • Perform quality assurance checks on existing and new reports and dashboards
  • Assist business customers to be able to interpret and utilize data
  • Documentation and maintenance of business rules
  • Conduct training and knowledge transfer sessions for business users and peers
  • Provide after-hours standby support


  • Bachelor’s Degree/Diploma in Computer Science, Information Systems, or other related field or work experience
  • Min 3-5 years IT experience.
  • Min 3 years solid experience in a SQL environment.
  • Good understanding of BI.
  • BI reporting tool exposure is a must, particularly MicroStrategy.
  • Microsoft SQL Server
  • Good communication skills, including ability to interact with client at a senior level.
  • Systems analysis and design.
  • Sound knowledge of MS office products – in particular Word, Excel, PowerPoint.
  • Telecoms industry background
  • Adhock Reporting
  • Investigative analysis
  • Dashboard Design and development
  • Data mining


  • Knowledge of the telecoms industry
  • Reporting tools such as
  • Qlickview
  • SSIS
  • Data-stage
  • MicroStrategy
  • Tableau
  • Qliview
  • Excel Dashboard

Method of Application

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