Maurice Xandra Solutions is a management consulting company that renders quality services in Human Resource, Management and Process improvement. MXS Limited was set up to provide high quality, up to date training, team management and process improvement services for its clients.
Department: Strategy & Operations / Process Improvement
Reports To: Managing Partner
Location: Lekki Phase 1, Lagos
The Business Process Analyst will play a key role in driving operational efficiency and supporting our clients with data-driven process improvement initiatives.
Job Summary
The Business Process Analyst is responsible for evaluating, analysing, and optimizing business processes within Maurice Xandra Solutions Limited and for client-related projects. The role involves identifying inefficiencies, documenting workflows, recommending improvements, and supporting change management initiatives to ensure smooth implementation. The ideal candidate is detail-oriented, analytical, and comfortable engaging both internal teams and external clients.
Key Responsibilities
Process Analysis & Improvement
- Assess existing business processes to identify gaps, inefficiencies, and opportunities for improvement.
- Develop future-state process designs aligned with organizational and client objectives.
- Use process mapping tools to visualize workflows and recommend optimized solutions.
- Conduct root-cause analysis and support continuous improvement initiatives.
Documentation & Reporting
- Develop and maintain accurate process documentation, SOPs, and workflow diagrams.
- Prepare reports, analyses, and presentations to support decision-making.
- Ensure all documentation follows Maurice Xandra Solutions Limited’s quality standards.
Client & Stakeholder Engagement
- Work closely with internal teams and clients to gather requirements and understand business needs.
- Facilitate process review meetings, workshops, and interviews.
- Communicate findings, project updates, and recommendations effectively to stakeholders.
Data Analysis & Insights
- Collect and analyse process-related data to support insights and performance evaluations.
- Develop KPIs and dashboards to track process efficiency and project progress.
- Support the monitoring and evaluation of processes post-implementation.
Project & Change Support
- Contribute to change management plans for newly designed processes or systems.
- Support training and onboarding related to process updates.
- Collaborate with project teams to ensure smooth implementation of improvements.
Qualifications & Requirements
Education
- Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, Economics, or a related field.
Experience
- 2–4 years of experience in business process analysis, operations, project management, or consulting.
- Exposure to management consulting or HR consulting environments is a plus.
Skills & Competencies
- Strong analytical and critical-thinking skills.
- Excellent communication and presentation skills.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
- Ability to develop clear documentation and workflows.
- Strong attention to detail and organizational skills.
- Ability to manage multiple projects simultaneously.
Key Competencies
- Problem-Solving
- Stakeholder Management
- Process Mapping
- Data Interpretation
- Project Coordination
- Continuous Improvement
Method of Application
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