At Amy Consulting, we believe that your people are the best assets in your business, regardless of business size, industry and market share. Our primary role is to assist you in identifying your Human Resource needs, developing sustainable action plans, and facilitating changes that align with your organisational objectives.
Description
- Our client is seeking an enthusiastic Content Creator & Community Manager to be the voice of the brand and foster relationships with the community.
Responsibilities
Content Creation:
- Develop, curate, and post regular content across all social media platforms, ensuring alignment with brand guidelines and marketing goals.
- Collaborate with the marketing team to plan and develop content, style, and layout.
Community Engagement:
- Respond promptly to comments, inquiries, and feedback across social channels, ensuring all communication represents the brand positively.
- Monitor and report on online reviews, feedback, and overall sentiment, identifying opportunities to enhance community engagement.
Event Participation & Organization:
- Plan, organize, and participate in events (both online and offline) to strengthen community bonds and boost brand awareness.
Cross-departmental Collaboration:
- Coordinate effectively with Marketing, PR, Communications, and other teams to ensure a consistent brand message.
- Share insights from community interactions with relevant departments to influence strategy.
Stay Updated:
- Keep abreast of digital technology trends, emerging platforms, and tools to ensure our brand remains at the cutting edge of digital engagement.
Skills & Qualifications
- Proven work experience as a content creator, social media coordinator, community manager, or similar role.
- Hands-on experience with content management systems (e.g., Hootsuite, Facebook Creator Suite, Canva..etc).
- Solid ability to identify, monitor, and explain community KPIs.
- Strong verbal communication and writing skills.
- Knowledge and understanding of online marketing channels and best practices.
- Ability to interpret website traffic, online customer engagement metrics, and community feedback.
- Creative mindset with the ability to identify and act on new opportunities for community growth and engagement.
- Familiarity with professional software (e.g., Photoshop, Premiere Pro) would be a plus.
Method of Application
Signup to view application details.
Signup Now
