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Engineer - Switch Support at MTN Nigeria

MTN NigeriaLagos, Nigeria Networking and Tech Support
Full Time

MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt. MTN paid $285m for one of four GSM licenses in Nigeria in January 2001. To date, in excess of US$1.8 billion has been invested building mobile telecommunications infrastructure in Nigeria. Since launch in August 2001, MTN has steadily deployed its services across Nigeria. It now provides services in 223 cities and towns, more than 10,000 villages and communities and a growing number of highways across the country, spanning the 36 states of the Nigeria and the Federal Capital Territory, Abuja. Many of these villages and communities are being connected to the world of telecommunications for the first time ever. The company\'s digital microwave transmission backbone, the 3,400 Kilometre Y\'elloBahn was commissioned by President Olusegun Obasanjo in January 2003 and is reputed to be the most extensive digital microwave transmission infrastructure in all of Africa. The Y\'elloBahn has significantly helped to enhance call quality on MTN network.


  • Troubleshoot & Resolve faults on Core network node elements
  • Conduct Acceptance Tests on core network node elements for the purpose of integration in to MTN network
  • Provide on-site support to internal & External stakeholders
  • Support route integration and expansion 
  • Route maintenance and monitoring to ensure optimal availability
  • Supervise and Manage vendors for core network node integration & third-party related projects within the Switch
  • Perform routine mainatenace as scheduled on core network nodes in line with business continuity requirement
  • Ensure 100% availability and transfer of billing & performance measurement stats files between core nodes & corresponding file processing servers
  • Support effective Switch Floor space management process
  • Conduct routine Switch inspections with ESS, SHE, Compliance and Facility teams to ensure proper house-keeping
  • Define & conduct external power alarm simulation tests with ESS team to ensure redundant power supply is maintained in the Switch
  • Prepare Daily/weekly/Monthly & Quarterly Dashboard reporting for Switch Alarms, Billing, Projects, Spares management (SPMS), Routine maintenance, Achievements & Targets
  • Conduct faulty spares logistics management (SPMS) with vendors within agreed SLA
  • Ensure Switch Center Access Policy is enforced with 100% compliance


  • First degree in Electrical/Electronics or any numerical sciences from a reputable institution
  • ICT  literate
  • Fluent in English 


3 - 7 years of experience which includes:

  • Minimum of 3 years’ experience with hands on in an ICT environment
  • Experience working in a medium-sized organization 
  • Experience in maintenance/management of core node systems

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