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I.T Officer at Stretchit Concept Limited

Stretchit Concept LimitedLagos, Nigeria Networking and Tech Support
Full Time

Principal Accountabilities

  • Resolving IT support requests from employees
  • Answering employee questions regarding computer systems
  • Gathering and analyzing data to diagnose problems with computer systems
  • Changing configurations, settings and permissions to fix computer issues
  • Installing new software and hardware drivers and updating existing ones as needed
  • Updating employees on the status of their service requests
  • First point of contact and day-to-day technical support to end users;
  • Diagnoses problems by evaluating multiple options.
  • Configures and installs desktop PCs, peripheral equipment, laptops and other mobile devices.
  • Follows established procedures for performing configuration changes, updates and upgrades.
  • Performs repairs to hardware, software, and peripheral equipment, following design or installation specifications.
  • Provides technical support to meetings that include video conferencing.
  • Monitors and communicates system status.

Skills / Qualifications

  • BSc or HND in an IT related course
  • Minimum of 5 years of progressively responsible work experience directly related to the duties and responsibilities specified
  • Experience with any of the following: Microsoft SharePoint, Microsoft Exchange Server, Microsoft SQL Server, Microsoft Lync Server, Active Directory,
  • Business information technology
  • Business systems engineering
  • Computer networking and hardware
  • Computer science
  • Computer software development
  • Information technology
  • Internet engineering
  • Software engineering.

Method of Application

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