At Amy Consulting, we believe that your people are the best assets in your business, regardless of business size, industry and market share. Our primary role is to assist you in identifying your Human Resource needs, developing sustainable action plans, and facilitating changes that align with your organisational objectives.
Key Responsibilities
Requirements Gathering & Analysis
- Engage with stakeholders to understand business objectives and challenges.
- Elicit, analyze, and document business and technical requirements.
- Translate business needs into functional specifications.
Process Mapping & Improvement
- Analyze existing processes and identify opportunities for optimization and automation.
- Create process flows, user stories, use cases, and business rules documentation.
- Recommend process improvements that enhance efficiency and effectiveness.
Solution Design & Documentation
- Collaborate with technical teams to design and recommend appropriate IT and business solutions.
- Document requirements, system specifications, workflows, and user manuals.
- Ensure proposed solutions align with overall business and IT strategies.
Testing & Validation
- Develop and execute test plans; support user acceptance testing (UAT).
- Validate that delivered solutions meet business requirements and quality standards.
- Coordinate with development teams to resolve issues identified during testing.
Project Management
- Lead and manage end-to-end delivery of IT and business projects, ensuring adherence to scope, budget, and timelines.
- Define project scope, objectives, and deliverables in collaboration with key stakeholders.
- Develop and maintain detailed project plans, schedules, and status reports.
- Manage risks, issues, and change requests throughout the project lifecycle.
- Facilitate communication across teams and stakeholders to ensure alignment and timely decision-making.
- Conduct post-implementation reviews and document lessons learned.
Stakeholder & Team Coordination
- Serve as the primary liaison between business units, IT teams, and external vendors.
- Facilitate workshops, meetings, and project updates with key stakeholders.
- Support organizational change management and ensure user adoption of new systems or processes.
Key Requirements
- 4–6 years of combined experience as a Business Analyst and/or Project Manager, preferably in IT or software-related projects.
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
- Strong understanding of business analysis methodologies (BABOK, Agile, Scrum) and project management frameworks (PMI, PRINCE2, Agile).
- Proven experience in end-to-end project delivery — from initiation to closure.
- Proficiency with requirements and project management tools (e.g., Jira, Confluence, MS Project, Trello, Visio, Lucidchart).
- Excellent communication, leadership, and stakeholder management skills.
- Strong analytical and problem-solving abilities with attention to detail.
- Ability to manage multiple priorities and deliver results under pressure.
- Knowledge of SQL or data analysis tools is a plus.
- Relevant certifications (e.g., CBAP, PMP, PRINCE2, Agile/Scrum Master) are a strong advantage.
Method of Application
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