IT Engineer at Medcourt Support Services Limited (MSS)

A wholly indigenous Health Solutions company based in Lagos, Nigeria. The company was established to bring a paradigm shift to the medical support services industry in Nigeria through the adoption of innovative technologies, exceptional customer service and an onerous dedication to healthcare improvement. Medcourt Support Services started with a goal to help individuals continuously achieve the abiding need to stay healthy. Over the years, we have done this by providing personalized medical support services in the highly specialized pharmaceuticals, Medi care, health consultancy and donor agency services. At the heart of Medcourt Support Services is our technical expertise, high quality of service and partnerships with like-minded world class companies designed to bring value to customers, our partners and shareholders. With many years of experience delivering bespoke medical support services to B2B and B2C clients, we have enhanced our services and are better positioned to manage complex medical support processes with enough flexibility to respond to changing clients' needs in real-time.

We are seeking a skilled and proactive IT engineer who possesses strong technical expertise in medical IT systems, networking, and end-user support, with the ability to manage projects from design through commissioning and maintenance.

Key Responsibilities

• Prepare system drawings, layouts, and technical documentation for project execution and compliance.
• Coordinate technical activities for assigned projects to ensure smooth implementation and timely issue resolution.
• Support preparation of Bills of Quantities (BOQs), technical documentation, and project reports.
• Conduct system installation, commissioning, routine maintenance, troubleshooting, and repairs.
• Provide comprehensive IT support, including system monitoring and user assistance.
• Deliver end-user training to ensure proper system adoption and safe usage.
• Participate in required product trainings and certifications.
• Perform other duties as assigned by management in line with organisational objectives.

Requirements

• Bachelor’s Degree in Information Technology, Computer Engineering, or a related discipline.
• 2–4 years’ experience in medical IT systems, healthcare technology solutions, or related technical roles.
• Strong knowledge of healthcare IT solutions.
• Good understanding of network architecture (LAN/WAN), switching, routing, and server environments.
• Strong troubleshooting and system maintenance skills.
• Ability to prepare BOQs and manage technical documentation.
• Excellent verbal and written communication skills.
• Strong prioritisation skills, accountability, and ability to work independently.

Method of Application