Signup Login
Home Jobs Blog

IT Quality Assurance Manager at Baobabplus

BaobabplusLagos, Nigeria Networking and Tech Support
Full Time
We are a social business committed to energy access and digital access in Africa. We make accessible to all innovative products that meet the needs of local populations to change their life. Baobab+ is available in Senegal, Mali, Madagascar and Ivory Coast. Baobab+ is part of Baobab Group, a digital finance group specializing in financial inclusion in 9 countries in Africa and China.


  • Develop comprehensive QA strategies and methodologies.
  • Provide regular updates on QA progress and metrics to stakeholders.
  • Develop, update and ensure implementation of the quality assurance guidelines
  • Prepare and maintain the testing plan according to the quality assurance guidelines
  • Ensure that test scenarios and scripts are prepared in a structured way, prioritised to reflect business or technical priorities and are approved by appropriate stakeholders
  • Scheduling testing activities and providing budget forecasts
  • Automate the testing processes and ensure continuous improvement over time
  • Providing feedback to the development team
  • Liaising with suppliers/partners, teams and team leaders when needed
  • Be a key player in the solution delivery lifecycle process
  • Implement test automation across all critical application
  • Implement CI/CD tools across the QA lifecycle
  • Ensure the effectiveness of the quality assurance guidelines
  • Providing feedback to all stakeholders
  • Conducting risk assessments in the testing phase
  • Perform continuous testing and upgrades when required
  • Creating and implementing new test strategies
  • Take part in the first-line support in the post-go-live phase
  • Deliver training sessions when applicable (prepare materials)

Team coordination:

  • Coordinate the team
  • Manage schedules and workloads of team members
  • Plan training and support, implement process improvements when necessary
  • Compile reports to track process efficiency, personnel performance and adherence to established service level targets.

Business Knowledge Management:

  • Maintain and develop deep knowledge of CBS's products, parameters and processes and applications.
  • Document software, features and processes when required
  • Provide information about the products and processes in the bank.

Experience and Knowledge

  • Minimum of B.Sc in Computer Science, Economics or related discipline with experience
  • At least 6 years hands-on relevant professional experience in a similar role
  • A strong understanding of testing principles, methodologies and tools used in Waterfall, Agile and V-model methodologies
  • Proven track record in Testing Management experience working in an Agile/scrum context.
  • Quality Assurance, Test Management, and Test Strategy skills
  • Experience in Software Quality Assurance and Software Development methodologies
  • Experience in leading a team of quality assurance testers
  • Strong leadership and project management skills
  • Good knowledge of business processes and/or Accounting
  • Require effective prioritisation, time management, team spirit, and organisational abilities.
  • Understanding structured test methods and processes
  • Excellent grasp of test metrics, release process and test environment principles
  • Understanding of common software failures and faults
  • Manual and Automated Testing
  • Preparing concise documentation
  • Being articulate and communicating effectively
  • Fluent English, both in writing and orally
  • Relevant certifications (e.g., ISTQB, CSTE) and payment-related protocol knowledge (e.g., ISO 8583) are preferred.

Desired Experience and Knowledge:

  • Prior working experience with a Core Banking System (CBS) or a software package
  • Background in microfinance, banking, accounting and/or IT
  • Awareness of Risk-based testing approach, use of automated testing tools is an asset
  • Awareness of configuration management and change control processes is an asset
  • Programming language & scripting experience.

Method of Application

Signup to view application details. Signup Now

Send this job to a friend