Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market.
Job Purpose
- The purpose of this job role is to create long term relationships with the portfolio of assigned customers.
- The role serves to understand the customer's demands, plan on how to meet these demands, and generate sales for the company as a result.
- The job role ensures the sales of the company’s products and services within a defined line of business (LOB). Ensures consistent, profitable growth in sales revenues within the LOB through execution of agreed sales strategies.
Key Responsibilities
- Generate sales for a portfolio of accounts and reach the company's sales target
- Identify new sales opportunities within existing accounts to maintain a client-account manager relationship by up-selling and cross-selling
- Attending client’s meetings
- Preparation of Proposal, bids and quotes
- Participate in all sales meetings along with attendance of Tech shows as required
- Ensure excellent customer satisfaction working with customers
- Provide feedback from customers and ensure resolution of issues (if any).
- Maintain and update customer contact records
- Identify/manage and escalate/solve conflicts with clients
- Interact and coordinate with the sales team and other staff members in
- other departments working on the same account
- Identify clients’ budgets
- Meet targets and deadlines for accounts
Key Result Area:
- Achievement of the LOB’s sales target
- Maintain a good working relationship with team members.
- A satisfied clientele portfolio
- A cordial and efficient synergy between the sales team and the technical team
Experience & Education Requirements
- A minimum qualification of First Degree in any related field.
- A minimum of 4 years in sales role in an active capacity (IT Sector)
- Experience in a target-driven environment is an added advantage
Knowledge Requirements:
- Market Knowledge
- Product/Solutions Knowledge
- Customers’ knowledge
- Competition’s knowledge
Skill Requirements:
- Negotiation skills
- Good prospecting skills
- Rapport building on skill
- Active listening skill
- Effective communication skills
- Presentation skills
- Effective writing skills
- Relationship management skills
- A passion for selling
- Negotiation skills
- Leadership skills
Method of Application
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