ICS Outsourcing is Nigeria’s pioneer Human Resource Outsourcing Company. We are on a mission to provide world-class human resource solutions, using experts while creating value for our shareholders and opportunities in the community. Our vision is to be the most valuable Business Support Solutions Partner to our Clients throughout Africa and beyond.
JOB SUMMARY
Our client is seeking a highly experienced IT Support Engineer to oversee and manage enterprise IT systems, network infrastructure, end-user support, hardware, and surveillance systems across multiple locations. The role requires ensuring system reliability, security, and optimal performance at all times.
KEY RESPONSIBILITIES
- Install, configure, maintain, and monitor on-premises and cloud-based servers, firewalls, and IT infrastructure.
- Administer and manage Active Directory, Microsoft 365, and Intune environments.
- Ensure system security, backups, patch management, and disaster recovery processes.
- Design, install, maintain, and upgrade network systems and infrastructure to ensure optimal performance.
- Troubleshoot and resolve network, system, and connectivity issues promptly.
- Provide IT support and technical guidance to employees across all departments and branches.
- Manage IT support tools, help-desk operations, and user access controls.
- Oversee the installation, maintenance, and repair of IT hardware including laptops, desktops, printers, UPS devices, and related equipment.
- Manage telephone and communication systems internally or through external service providers.
- Assess, monitor, and maintain surveillance systems across all company locations.
- Perform scripting and light programming to support system administration and automation.
- Ensure compliance with internal IT policies, security standards, and best practices.
REQUIREMENTS
- BSc/HND in a related field.
- Minimum of 6 years’ hands-on experience in IT administration, system support, or infrastructure management.
- Strong expertise in enterprise system and network administration.
- Proven experience with Active Directory, Microsoft 365, Intune, and server environments.
- Solid understanding of networking concepts, firewalls, and security protocols.
- Strong customer support and communication skills.
- Ability to work independently with minimal supervision.
- High level of professionalism, integrity, and attention to detail.
Method of Application
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