IPT PowerTech Group delivers specialized solutions to the power, industrial and telecom sectors in the Middle East, Africa and neighboring countries. Since our inception in Lebanon in 1993, we have grown into a leading group, combining power expertise with telecom infrastructure specialization. Today, we are market leaders in providing power solutions and specialty batteries, telecom infrastructure and managed services. Our self-manufactured enclosures have allowed us to successfully implement and create new concepts in space and energy efficiency and site renovation, and have further allowed us to create customized energy efficient/hybrid and renewable energy solutions. Headquartered in Beirut, Lebanon, IPT PowerTech has expanded its presence to the entire region and is now present in 11 countries. For the past 20 years, we have climbed up the steps of success with an unfailing respect for the company’s values: the uncompromised excellence of our services, the agility of our mind in adapting to change, the efficiency of our work, and the integrity with which we do it all. We have invested and acquired new companies, reached new markets, expanded our area of expertise and considerably grew our customer base. Today, we are proud to be the unique solution provider in our sector that offers complete in-house products and services. Our achievements go a long way: we have implemented more than 25,000 power and battery systems, 7,000 renewable energy and hybrid solution sites, 4000 sites on full turnkey basis, 1500Km of fibre optic networks... Installed across the region, our self-manufactured enclosures have allowed us to successfully implement and create new concepts in space and energy efficiency. In the past 3 years, we have deployed more than 15,000 cabinets across the region as special and customized site infrastructure solutions. We take pride in our professional team exceeding 1,700 experts. And it is with their dedication that our portfolio, to date, encompasses thousands of implemented projects, delivered to more than 80 operators and vendors in more than 50 countries. Our regional coverage coupled with our extensive expertise in supply chain management, field implementation and power systems, have made us one of the most capable companies in handling the most complicated and versatile projects in the MEA region and its neighboring countries.
Position Summary:
- The IT Support Officer will provide technical support to staff, ensure smooth running of computer systems, and assist with hardware, software, and network troubleshooting.
- The role requires a proactive professional who can resolve issues efficiently while delivering excellent user support.
Qualification:
- Bachelor's degree/HND in Computer Science, Information Technology, or a related field.
- 2-3 years of proven experience in IT support, helpdesk, or system administration.
- Professional certifications such as CompTIA At, Network•, IT IL, or Microsoft Certified are an added advantage.
- Hands-on experience with hardware maintenance, system installations, and user support.
- Knowledge of cybersecurity best practices will be a plus.
Skills:
- Strong troubleshooting and diagnostic abilities.
- Excellent knowledge Of Windows OS, MS Office Suite, and common business applications.
- Basic understanding of LAN/WAN, routers, switches, and firewalls.
- Familiarity with cloud platforms (Microsoft 365, Google Workspace, or equivalent).
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure and manage multiple tasks.
- Strong customer service orientation.
Method of Application
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