Senior Specialist - ICT Solutions Sales at MTN Nigeria

MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt. MTN paid $285m for one of four GSM licenses in Nigeria in January 2001. To date, in excess of US$1.8 billion has been invested building mobile telecommunications infrastructure in Nigeria. Since launch in August 2001, MTN has steadily deployed its services across Nigeria. It now provides services in 223 cities and towns, more than 10,000 villages and communities and a growing number of highways across the country, spanning the 36 states of the Nigeria and the Federal Capital Territory, Abuja. Many of these villages and communities are being connected to the world of telecommunications for the first time ever. The company\'s digital microwave transmission backbone, the 3,400 Kilometre Y\'elloBahn was commissioned by President Olusegun Obasanjo in January 2003 and is reputed to be the most extensive digital microwave transmission infrastructure in all of Africa. The Y\'elloBahn has significantly helped to enhance call quality on MTN network.

Reports To: Senior Manager - Value Sales

Division: Enterprise Business

Mission:

• The Senior Specialist, ICT Solution Sales will drive revenue growth by developing and closing ICT solution opportunities across targeted enterprise segments. The role is responsible for positioning MTN Nigeria as a trusted digital transformation partner by engaging customers, understanding their business needs, and designing tailored ICT solutions that deliver measurable value. 

Description:

• Lead customer conversations to uncover business and technology challenges, translating them into ICT solution opportunities.
• Develop and present compelling solution proposals and value propositions tailored to customer needs.
• Coordinate with presales, product, and technical teams to craft fit-for-purpose solutions (Cloud, Data Center, Security, Unified Communications, IoT, Managed Services, etc.).
• Conduct product demonstrations, proof-of-concepts, and customer workshops where required.
• Work closely with internal teams (Presales, Marketing, Finance, Legal, and Service Delivery) to ensure successful closure and handover of deals.
• Ensure compliance with MTN sales governance processes, pricing models, and contract terms.
• Ensure full integration of quality management processes within all sales activities for the allocated corporate accounts, ensuring effective deployment on a day-to-day basis.
• Support the delivery of customer success initiatives, ensuring high adoption and retention.

Education:

• Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field.
• Postgraduate qualification (MBA, MSc) is an advantage.
• Relevant professional certifications (Cloud, Networking, Cybersecurity, ITIL, Sales/Consulting) preferred. 
• Fluent in English

Experience:

6 - 13 years’ experience which includes:

• Experience in ICT solution sales, account management, or consulting in Telco, IT, or Systems Integrator environment.
• Demonstrated track record of achieving/exceeding ICT sales targets in enterprise accounts.
• Deep understanding of enterprise ICT solutions: Cloud & Data Center, Cybersecurity, Networking, UC&C, IoT, and Managed Services.
• Strong consultative selling, solution design, and negotiation skills.
• High Proficiency in M365 and agile tools

Method of Application