Cobranet Limited was incorporated in 2003 and began its operations to provide the Nigerian Market with a reliable Internet Service and meet the requirements of the market, positioning itself as a leader in providing Internet Solutions and as a provider of choice. The company was founded and is managed by a group of professionals whose collective business backgrounds include managing diversified business such as Banking/Industry/and Internet Services in Nigeria as well as other countries internationally. This rich experience in varied business gives Cobranet an edge as a professional solution provider. Cobranet ensures that it does not compromise on quality or performance and uses State of Art Technology and equipment to provide a reliable link to its subscribers. Importing bandwidth directly from Intelsat via satellite give Cobranet the biggest advantage since it is not dependent on any other bandwidth provider and ensures extremely high uptimes.
Job Summary
- We are looking for an experienced and well-organized Service Delivery Officer to provide the necessary support to the field sales team.
- The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
- The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.
Responsibilities
- Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
- Ensure the adequacy of sales-related equipment or material.
- Respond to complaints from customers and give after-sales support when requested. Store and sort financial and non-financial data in electronic form and present reports.
- Handle the processing of all orders with accuracy and timeliness.
- Inform clients of unforeseen delays or problems.
- Monitor the team’s progress, identify shortcomings and propose improvements.
Job Requirements
- Great educational background, preferably in the fields of computer science or engineering for technical project managers
- B.Sc / BA in Business Administration or relevant field; certification in sales or marketing will be an asset.
- Proven working experience as a project administrator in the information technology sector.
- Solid technical background, with understanding or hands-on experience in software development and web technologies.
- Excellent internal communication skills.
- Solid organizational skills including attention to detail and multi-tasking skills.
- Strong working knowledge of Microsoft Office experience as a sales coordinator or in other administrative positions will be considered a plus.
- Proficiency in English.
- Well-organized and responsible with an aptitude in problem-solving.
- Excellent verbal and written communication skills.
- A team player with high level of dedication.
Method of Application
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