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Social Media & Digital Communications Manager at Stella Maris High School

Stella Maris High SchoolAbuja, Nigeria Digital Marketing
Full Time

Stella Maris Schools in Abuja is a well-established private educational institution that offers nursery, primary and secondary schooling. With its strategic location around FCT and a commitment to high standards of teaching and learning, it serves families seeking strong academics combined with character-building and extracurricular enrichment. 

Reports to: Executive Director / Head of Strategy

Works closely with: IT, Design, Admissions, HR, Academics, Media/PR, External Vendors

About the School

Stella Maris Schools is a reputable educational institution committed to academic excellence, character development, and effective communication with parents, students, alumni, and the wider community. We are seeking a creative, responsible, and highly organized Social Media and Digital Communications Manager to manage and grow the school’s digital presence in a professional and child-safe manner.

Key Responsibilities

Social Media Management (End-to-End Ownership)

The manager is responsible for planning, creating, scheduling, publishing, and monitoring content across all Stella Maris social platforms.

Platforms to manage (non-negotiable):

  • Instagram (Main School Account)
  • Instagram (Campus-specific pages, where applicable)
  • Facebook (School & Campus pages)
  • X (Twitter)
  • LinkedIn (Corporate / Professional presence)
  • YouTube (Shorts + long-form school content)
  • TikTok (if approved by management)
  • WhatsApp Broadcast / Community (content input, not admin)

Responsibilities include:

  • Monthly content calendar (submitted ahead of time, not reactive)
  • Daily/weekly posting based on approved schedule
  • Captions, hashtags, tone, CTA — aligned with brand voice
  • Parent-facing content (events, reminders, achievements)
  • Student-focused but school-approved storytelling
  • Monitoring comments, messages, and escalation where needed
  • Ensuring zero “dead” platforms or outdated posts

Content Creation & Creative Direction

You are not a graphic designer, but you own the output.

This means:

  • Conceptualizing content ideas (campaigns, series, themes)
  • Writing strong copy (not lazy captions)

Working with:

  • Photographers
  • Videographers
  • Graphic designers
  • Reviewing and approving creatives before posting
  • Ensuring all visuals align with Stella Maris branding (colors, tone, quality)

Content types include:

  • School events
  • Academic achievements
  • Staff highlights
  • Student activities (approved)
  • Admissions campaigns
  • Announcements & notices
  • Milestones & celebrations
  • Values, culture, and legacy storytelling

Website Content & Updates (With IT)

This role does not code, but owns content accuracy.

Responsibilities:

  • Updating website content (text, images, announcements)
  • Working with IT to upload:
    • News items
    • Event updates
    • Admissions information
    • Notices and announcements
    • Flagging outdated pages and fixing them
    • Ensuring consistency between website and social messaging
    • Testing links, pages, and visibility after updates.

Newsletter & Official Communications

You are responsible for structured, professional communications, not random blasts.

Includes:

  • Internal newsletters (staff-facing, when required)
  • External newsletters (parents, partners, alumni)
  • Admissions campaigns & announcements
  • Event communications
  • End-of-term / special updates

Tasks:

  • Drafting content
  • Structuring messaging clearly
  • Coordinating approvals
  • Scheduling sends
  • Ensuring tone matches audience (parents ≠ staff ≠ external partners)

Parent-Facing Content Strategy

Parents are not an afterthought — they are a primary audience.

You must:

  • Proactively create content parents care about
  • Anticipate school calendar moments
  • Reduce confusion through clear digital communication
  • Align with Admin / Admissions on messaging
  • Ensure deadlines, notices, and updates are communicated before complaints arise

Digital Marketing & Campaign Execution

This role supports growth and visibility, not vibes.

Responsibilities:

  • Planning digital campaigns (admissions, events, milestones)
  • Scheduling posts and ads ahead of time
  • Supporting paid ads (copy + creative coordination)
  • Tracking basic performance (reach, engagement, growth)
  • Improving content strategy based on results

Planning, Scheduling & Deadlines (Non-Negotiable)

You are expected to:

  • Work ahead (minimum 2–4 weeks planned content)
  • Meet deadlines without reminders
  • Submit calendars, drafts, and creatives on time
  • Coordinate dependencies early (IT, Design, Media).

Collaboration & Cross-Department Work

You will work with:

  • IT (uploads, site updates)
  • Admin & Admissions (notices, campaigns)
  • Media & Design vendors
  • School leadership

You are expected to:

  • Communicate clearly
  • Follow instructions
  • Take ownership, not wait to be chased

Brand Protection & Quality Control

You are a gatekeeper.

You must:

  • Protect Stella Maris’ brand reputation
  • Avoid low-quality, rushed, or unapproved content
  • Ensure spelling, grammar, tone, and accuracy
  • Maintain consistency across all channels

Additional Duties

  • Any other digital communications or content-related task reasonably assigned by management
  • Crisis or urgent communications support when required
  • Supporting special projects, launches, or campaigns

Requirements

  • Strong writing and communication skills
  • Proven social media management experience (schools or institutions preferred)
  • Content planning and campaign execution ability
  • Attention to detail (non-negotiable)
  • Ability to meet deadlines without supervision
  • Ability to work with creatives and technical teams
  • Professional judgment and maturity
  • Experience with design and content tools (e.g., Canva) is an advantage
  • Knowledge of safeguarding and child-protection standards is an added advantage

What We Offer

  • Competitive salary
  • Supportive and professional work environment
  • Opportunity to contribute meaningfully to school growth and community engagement

Performance Expectations 

  • Platforms are active, consistent, and aligned
  • Content is planned, not reactive
  • Parents are informed, not confused
  • Website is accurate, not outdated
  • Deadlines are met without reminders

Method of Application

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