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Administrative and Social Media Engagement Officer at Transatlantic School of Management

Transatlantic School of ManagementLagos, Nigeria Digital Marketing
Full Time
Transatlantic School of Management is a leading educational institution that bridge the learning and capacity gaps in individuals and organizations across the world most especially in the continent of Africa. TSM deliveres cutting-edge training programmes to equip professionals for the world of works and those intending to re-invent their careers for the future of works.

Key Responsibilities
Administrative Duties (60%):

  • Coordinate general office operations, scheduling, and support services.
  • Serve as the first point of contact for onsite inquiries and visitor relations.
  • Maintain filing systems (digital and physical) and ensure the accuracy of academic and administrative records.
  • Support program coordination, including class schedules, student enrollment, and training logistics.
  • Prepare reports, meeting minutes, and correspondence.
  • Assist in organizing events, workshops, and in-house training sessions.
  • Interface with vendors, partners, and faculty to support seamless administrative flow.

Social Media & Digital Engagement (40%):

  • Develop and implement a weekly content calendar across platforms (Instagram, LinkedIn, Facebook, X, TikTok, etc.).
  • Create and post engaging content including graphics, short videos, testimonials, and course highlights.
  • Respond to inquiries and messages across social media platforms professionally and promptly.
  • Monitor engagement metrics and generate monthly reports on growth, reach, and performance.
  • Collaborate with the design and academic teams to showcase programs, alumni stories, and institutional achievements.
  • Support email campaign design and execution using platforms like Mailchimp or Sendinblue.
  • Ensure consistency with TSM’s brand voice and academic excellence.

Essential Qualifications and Desirable

  • Minimum of OND/HND/BSc in Business Admin, Mass Communication, Marketing, or related fields Certification in Digital Marketing, Canva, Content Creation, or Office Administration
  • 1–3 years of work experience in administrative or social media roles Experience in the education or training sector Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint)
  • Knowledge of Trello, Asana, or CRM tools Familiarity with Canva, Instagram, Facebook Business Suite, and WhatsApp Business Basic video editing skills (e.g. CapCut, InShot, VN Editor).

Key Competencies:

  • Strong organizational and time-management skills.
  • Excellent written and verbal communication.
  • Social media savvy with a good eye for aesthetics and storytelling.
  • Customer-focused with high emotional intelligence.
  • Ability to multitask and work under pressure with minimal supervision.
  • A growth mindset and willingness to learn new tools and strategies.

What We Offer

  • A dynamic and professional work environment.
  • Opportunity to engage in impactful leadership development projects.
  • Access to TSM executive programs and training.
  • Networking with global thought leaders and professionals.
  • Career development and mentorship support.

Method of Application

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