FCSL Asset Management Company was incorporated in 1994 and has been operational for nearly 3 decades, providing various investments, financial services and advisory, with the Corporate Finance and Advisory, Equities and Fixed Income Securities and Markets
Duties and Responsibilities
- Maintain a deep knowledge of company products and services
- Build and maintain strong relationships with prospective and existing clients
- Research and pursue new business opportunities
- Identify clients’ needs and requirements and propose suitable solutions
- Provide clients with comprehensive product/service consultations and guide their decision-making process
- Upsell and cross-sell products/services to clients
- Resolve complaints and issues efficiently and promptly
- Prospect for new clients and ensure client satisfaction
- Developing and implementing marketing strategies to grow the customer base
- Build long-term relationships with clients and customers
- Create strategies and work with clients to boost their brand
- Help promote and maintain a positive company image.
Requirements
Educational & Professional Qualification:
- B.Sc. Business Administration, marketing, communication, or a related field.
Experience:
- 1 – 2 years’ experience in relationship management/customer service
Competency Requirements
- Strong presentation skills
- Excellent written and verbal communication skills
- Highly organised and detail-oriented
- Good conflict resolution and problem-solving skills
- Leadership and team management skills
- Proficient use of Microsoft Office
Method of Application
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