Gold Plate Feast House is a wholly owned Nigerian company, registered as a limited liability company. It was founded in the June 12th, 2019. The company is structurally centered in the hospitality business to provide restaurant, hotel, lounge, clubs catering service among others. Gold Plates is headed by the Managing Director; Mrs. Vera Obielumani and other well qualified top executives.
Job Summary
- The CCTV Operator (Technical) is responsible for monitoring all surveillance systems and ensuring the technical functionality of the CCTV infrastructure across the organization.
- The role combines surveillance monitoring with basic technical support, ensuring smooth operation, troubleshooting, and timely escalation of CCTV-related issues to IT or external vendors.
Key Responsibilities
Surveillance & Monitoring:
- Continuously monitor live and recorded CCTV footage across outlets, HQ, lounge, hotel, and other facilities.
- Detect and report suspicious activities, theft, misconduct, or policy breaches immediately.
- Maintain daily surveillance logs and prepare incident reports for the Security Department.
- Securely retrieve, back up, and store video evidence when needed for investigations.
Technical Support:
- Carry out regular checks and preventive maintenance of all CCTV systems to ensure functionality.
- Troubleshoot minor technical faults (camera disconnections, wiring issues, recording errors, NVR/DVR glitches).
- Escalate complex issues to the IT team or approved vendors while ensuring minimal downtime.
- Support the setup of new cameras, relocation, or reconfiguration of CCTV systems in collaboration with IT.
- Keep records of equipment status, repairs, and system upgrades.
Compliance & Confidentiality:
- Safeguard the confidentiality of all CCTV footage and information.
- Ensure surveillance operations align with company policies and data protection laws.
Other Duties:
- Provide technical guidance to the Security team on CCTV use.
- Assist management and audit teams in evidence gathering during investigations.
- Perform any other security or technical duties assigned by the CSO/Management.
Qualifications & Skills
- Minimum of OND/HND/B.Sc. in Electrical/Electronics, Computer Science, IT, or related field.
- Proven experience in CCTV operations with hands-on technical knowledge.
- Familiarity with CCTV software, DVR/NVR systems, IP cameras, and network-based surveillance.
- Ability to troubleshoot CCTV hardware and software issues.
- Strong observational skills and attention to detail.
- High level of integrity, confidentiality, and professionalism.
- Ability to work shifts (day/night) and remain focused under pressure.
Key Competencies:
- Technical troubleshooting ability.
- Surveillance alertness and vigilance.
- Strong communication and reporting skills.
- Team collaboration with Security & IT departments.
- Integrity and discretion in handling sensitive information.
Method of Application
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